Best Sump Pump Installation in Boston MA

I called him at 7:30 AM on a Saturday morning and left a message. Kevin McGrath called back in 20 minutes. After explaining the situation, he said I'll come over between 9 and 10 AM, but he arrived a little earlier before 9:00 AM.

Within 20 minutes he had figured out a work-around to get it going temporarily, and explained that his son (also named Kevin) would check on getting a warranty replacement, and we could discuss this after the weekend.

The fact that he came right away, knew exactly how to fix it (being an older gentleman he knew some tricks the younger guys probably wouldn't have come up with), and on a weekend made it well worth the price. I would definitely give him a big thumbs up.

Excellent service really clean work Great team good job guys.

Extremely professional, honest, and fair. What else could you ask for in a contractor? Highly recommend.

Called for a leaky sink disposal. I am always very concerned that contractors try to use the opportunity to make phony alarming diagnosis and try to sell overly complicated repairs.

John came to my place quickly, explained the problem was trivial: faulty installation, and fixed it in one minute with a hammer for the price we agreed on over the phone... Boom, boom, and done.

He also gave me advice about other disposal issues that would look like the disposal need repair but could be trivially diagnosed be me. I appreciate the knowledge and the trivia.

At the end of the visit, I felt that the work done was appropriate, not rushed, and I felt I could trust this company again to work for me (as opposed to work for themselves) if I have another plumbing problem.

After getting an especially high quote based on a misdiagnosis of the problem we contacted Vincent. He was AMAZING! Friendly and professional he responded right away and had wonderful communication as I text pictures of the issue (our tub wasn’t draining and the other company said it would be a multi day very expensive fix). He fitted us into his tight schedule, solved the problem within an hour, his rate for the job was very reasonable, he wore a mask and gloves the whole time for covid safety, and when he left you would never have know he was there except that now we have our shower back! We will definitely use him again for any plumbing needs, Thank you Vincent!!

To answer the question above every thing he did wonderfully. Jason from this company was amazing. I would refer him to anyone that had any kind of plumbing issue. He is now a contact in my phone. He is prompt certainly fair pricing and a very nice guy. Thank you so much Jason!!

Good quality work.The men did a great job in a emergency. I had a broken waste pipe in my basement and was repaired quickly. Thanks for a great job.

After the house was boarded up, they arrived very quickly after to extract the standing water and set up their drying equipment. They were very patient, helpful and professional. I highly recommend WMF to everyone.

Highly recommend Bill … did a great job installing our new hot water heater and has been helpful with a handful of issues that popped up over the years.

Overall, I very much enjoyed working with Ernie. He is a really nice guy and does a professional, clean job. I would hire Ernie again.

The scope of the work Ernie did for us included: running a gas line to the attic for a new HVAC unit, repositioning gas for a new basement HVAC unit, and installing a new on-demand hot water heater. This project ended up requiring upsizing the gas line all the way back to the meter. To further complicate the job, the work was done in two phases so that our house would not have any interruption to hot water or heat. Further, as Ernie was separate from the HVAC company and the electrician, there was need to orchestrate scheduling of work around the progress made by other companies.

What went well:
- The result is that the work is all running as expected and was properly permitted
- The work was clean and tucked away to allow for finishing the basement and attic
- Ernie worked with me to phase the work such that there was no interruption to gas appliances around the house other than what we agreed could be worked around (our dryer was down for a couple days)
- When one of the gas pipe unions was a bit too loose and was leaking a little gas, Ernie responded immediately to tighten it up
- Ernie ran some gas pipe through a fairly difficult path to get from the basement to the attic

What could have been better:
- As with all good tradesmen, Ernie is busy. This combined with family circumstances meant that Ernie was not consistently responsive in trying to get work scheduled
- We could have communicated about the path of the gas pipe in the attic better so that it was located in the right spot the first time instead of having to pay to re-run it tighter to other piping
- Due to a change in the code and the need to keep the old heating system working until the attic HVAC was running, there was a miscalculation of gas pipe size that lead to an initial failing of inspection and a significant amount of re-work. In the end, Ernie made good on this such that I paid for the unanticipated scope of upsizing pipe all the way back to the meter and he ate the cost of reworking what he had already done that needed to be upsized.

Again, overall I would hire Ernie again, and in fact do anticipate enlisting his help for finishing a bathroom in the basement a year or two from now.

Fast response time, excellent and meticulous service!

Great guy, easy communication, and quick, professional work. We will definitely be using Excel for our future plumbing needs.

Would definitely call E Francis Plumbing again. Came to my house in an emergency and did the job quickly and efficiently. Very professional. Five Star + Rating

Lots of work over the years! Reliable and top notch professional. Jim is a great plumber coming to help us our 3 fam house for 20+ years. Thank you Jim!

No longer the same company that previously did my work.