Best Sewer in Washington DC

We contacted #1 DMV plumbing because the tub spout in our primary bathroom came off. This was on Nov 17. A plumber named DJ responded to our call and came out a day and a half later. He came out twice over the next few days — never arriving on time and never with the tools he needed to fix the job. He told us he'd be back on Nov 19 — a Saturday — to complete the job. We stayed home all day and he never showed up, never answered his phone, never responded to texts. When I finally got ahold of him on Sunday, his response was (direct quote): My apologies my phone was shut down yesterday. Three days later he came again (reminder: this is all to replace a broken spout), but he had bought the wrong spout. He said he'd be back the next morning at 9am, which is was Thanksgiving morning. You sure? I asked him. Three times he shook my hand and said, No problem at all, this should only take a few minutes. I'll be there. Well, on Thursday morning, he never showed up. I called him. I texted him. No response. We pushed back our plans to drive to Pennsylvania to wait for him to arrive. Nothing. To date, he's never returned our calls or texts, has never fixed the problem, and still has our original spout. Just ghosted us — and wasted a ton of our time. On top of this, it's been 12 days since we've had a working shower. I understand that things come up or schedules change; basic communication and courtesy can go a long way, but we didn't experience either of these. Steer clear of #1 DMV Plumbing. These guys are not professional or dependable.

(To make this a little more clear, we contacted #1 DMV Plumbing 12 days ago. In the attached photo, you can see the current state of our tub/shower. And we haven't heard a word from them in five days. Needless to say, we have a real plumber coming in the morning.)

Great service at reasonable rates

Excellent service!

Outstanding Performance and direct action resulting in fixing the problem as well as providing additional information regarding new issues with the proof of the issue being resolved correctly and completely

He was on time and professional in the service he provides. He was completely honest and courteously sensitive to all our issues.. I will recommend him for anyone and Iwill use him again and again..

I hired this company and was initially unhappy with the service. I brought my concerns to their office and they went above and beyond in resolving my concerns and therefore have earned five stars due to their apparent dedication to customer service.

Convenient, Affordable , Experienced

I had a wonderful experience with mr super plumber . My sewer backed up and flooded my basement and I googled for a plumber and I got mr super plumber Maurice answered the phone at 1:00 am in the morning and was at my door in 35 mins cleaned up everything and snaked out my main sewer got me back up and running. Also showed me how to file a insurance claim to get re-Imbursement back for the sewage mitigation bill i paid . This company came in and truly saved us From a serious mess . We strongly recommend this company! the customer service was Un Belivable !!! Sharee. G of. Wardolf md

I can't say enough good things about this plumber in my neighborhood. They are the best in town when it comes to cleaning drains.

I moved to the area about a year ago and had a drip in my shower the entire time. I called Durance and they scheduled me an appointment at the beginning of the week - everyone else said it would be 2/3 weeks before someone could come out. Adam and Matt arrived early, talked me through everything they did beforehand, went to the hardware store twice, completely replaced my shower hardware, and put the bathroom back together better than they found it. The job in total took 6 hours and they did not stop once.
Quality service is hard to find, and I am fortunate that I do not have to look any further for any home repairs going forward.

I had a positive experience with the plumber service. The plumber was friendly, knowledgeable, and completed the job effectively. I'm impressed with their professionalism and attention to detail.

Very rude over the phone. Needs to learn how to speak to potential customers.

Rode past while working

Otto Seidel has been my plumber on Capitol Hill since 1982. Yeah, he has no customer service for jobs he doesn’t do... he’s likely pushing 80 and he is the guy doing the work.

You are blessed and highly favored if you encounter this true master plumber. I have yet to find something on my 100+ year old house’s plumbing that he could not fix.