Best Heating in Washington DC

Terrible. The overweight plumber from DH Stevens hung around my house for 5 hours to install two faucets, then charged me $800. Total rip off.

Convenient, Affordable , Experienced

I would run swiftly in the other direction if you are considering using this company! Save yourself the headache.

Contracted Mr. Super Plumber (Maurice Walton), on Thursday, December 10 to do a very simple install and exchanging out of pipes and rough-in in the basement before concrete was poured. I hesitantly gave him a 40% upfront and he also asked for another 10% when the job began. Regrettably, I did this and this is where the nightmare began. I know the job was simple because we hired a plumber afterwards who did the job in a half of day with a complete crew. Hindsight is always 20/20!

He showed up the following Tuesday with one worker that did not speak english (called him his helper) and was completely unprepared to do what we had contracted him to do. He spent most of that first day talking and making excuses about why he could only work 4 hours the first day instead of 8. He said that he was tired from having to respond to an emergency at a woman's house the day before. He asked me if it was ok for him to leave early after the first day because he was tired and that he was ahead of schedule. The work that he did on the 1st day could have been done in one hour with a skilled crew.

Day 2 and 3 were much of the same, he showed up late, left early, left the jobsite on multiple occasions for product runs, and had tons of excuses why a one day job had turned into 5. Maurice also communicated to me that my presence on the job site (the house that I own) made him nervous and asked me to trust him and that good work takes time. This was just another ploy and pressure tactic for him to avoid doing what he said that he would do. Aside from all of these other issues, Mr. Super Plumber was just unprofessional. There was zero urgency to do what he communicated at the time that he said we was going to do it. These were signs that I missed.

The entire time that he was on site he kept reminding me of how much money I was saving by using him and how he wasn't charing me more for things that he began to see that he did not anticipate. I regret that I did not follow my first instinct when I met him and went elsewhere.

To date he has received $3700 dollars from me and on the following Monday when he promised he was going to get the job done has disappeared and is not answering my phone calls or that of our general contractor. He told me that $2700 were for materials and all he bought was $100 worth of PVC pipe at best which are still left on site. I intend to file a police report as well because of this money that was stolen from me. To date he has not returned the deposit that we gave him and stated on the phone in our last conversation that he does not intend to.

I would run swiftly in the other direction if you are considering using this company or guy. I can not say this strongly enough!

Milton and Lex were on time, quickly solved my problem, gave me a lot of information about my system which is helpful as a new homeowner. I highly recommend them for their professionalism and kindness. Thanks guys! Stop by anytime!

These guys really know their stuff! After struggling for months with hot water and heating problems which other technicians told me they didn't know how to fix or couldn't be fixed, Frederick solved both problems in no time at all. Can't recommend this business enough, and already planning on using them for other work!

I called DC Plumber based on a suggestion from my cousin and was he right! They showed up early which is unheard of with most companies and where able to fix the clogged pipe under the kitchen sink. They also gave me some pointers on what not to put down the garbage disposal to avoid similar issues in the future. Super friendly and personable.... and a great price to boot! If you are in need of an honest plumber in DC then give DC Plumber a call, you will not regret it!

I am in the construction field and I can tell you that these guys are very professional, fast and reasonably priced. They are my go to plumber now. Highly recommended.

Arrived within 2 hours of calling. Very professional and got all work done efficiently. Recommend!

Spoke with Martin and he suggested that I try to fix the problem myself since it's relatively simple fix. Walked me through it over the phone and it was pretty easy, saved me $300!

Great to get a quick fix for a pesky leak!

WL Gary proudly says they've been in service for 120 years but they still never learned how to work with customers.

My advice to you before you work with this company is to ask for a free estimate. This way you can get a quote on how much it will cost and their recommendation so that you can compare it with other companies. If they don't provide a free estimate, other companies will. Take your hard earn money else where.

I made a mistake of having them come without asking for a free estimate. They failed to let me know that the visit will cost money, they failed to tell me that there will be a service charge, and they failed to tell me what their rate is. I ended up having to pay for their visit despite: (1) never telling me what their rates and service charges are or that there will be one and (2) giving me the wrong diagnosis and wrong recommendation.

I was having water leaks because of condensation. WL Gary recommended I replace the whole HVAC unit and hungrily wanted to charge me $4,000+ and that this was the only way. I had another company come give me a free estimate and this other company said I just needed to replace the insulation around my pipes for $300+ and adjust my water pan. I decided to go with the other company and have the insulation replaced. After replacing my insulation and adjusting my water pan, it fixed my leak 100%.

After their poor customer service which was a huge red flag for me and lack of interest in giving back money they charged me for doing nothing other than give me a wrong recommendation, I am really glad I did not trust WL Gary.

Beware of this company and make sure you get a free estimate from different companies.

Non-responsive, not recommended. This plumber charged us $130 for a 10min assessment on a water heater replacement, stated that fee would go towards work, then never got back to us after repeated calls, emails.