Best Service Call in Tulsa OK

Awesome job! Will definitely call on them again for any plumbing issues.

I do NOT recommend this business. I paid $670 for a shower leak repair that never got fixed. I am very dissatisfied with their work. I found them via Thumbtack where I specifically posted I had a shower that was leaking and needed a faucet replaced, but after they worked on it for two days the problem was never fixed. Water kept leaking from my shower head, even after the faucet was closed all the way off. When they first came to my home, I spoke to business owner, I believe his name is David, I explained that as a temporary fix I installed a shower head with an on/off button. I told him that a while ago, someone else who looked at the shower suggested removing the entire faucet from the pipes and replacing it with a new one as it also was not delivering hot water. I explained that in order to do this they would’ve had to break part of the wall to get behind it as it did not have access elsewhere. David said he understood and that he would fix the leak. He worked on it for a bit that day, then said he needed to return as they needed parts. He quoted me around $670. I thought it was high but I did not haggle and agreed. I asked to pay half on that day and then the other half when the job was completed. He agreed, and went off to buy the part. He returned but said that he needed to wait another day for the part to be delivered. When he returned the next day (around three hours late) I was not able to be present but I allowed him to continue the work as I believed he understood the situation and perceived him as a professional. When he was done, he called me and told me the valve was replaced and that it no longer leaked, saying that he even waited minutes to make sure no leak happened. I thanked him and paid him the remaining amount. When I returned home, the leak was still present. I called him and expressed the leak still happened and he said he would return later in the evening to check it out. But he was not able to make it as he was busy and said he would come the following day around noon to check it out. The next day I came home early and I kept texting him, calling him, on which seemed to be a GOOGLE VOICE number, I left voicemails, and he did not reply for almost the entire day. Finally towards the late afternoon he answered saying that he was not able to come back as he was very busy with other projects, and because he believed the job was completed. When I told him the leak was still happening he blamed it on the shower head I had temporarily installed to stop the leak. He said he did replace a valve, which apparently was my original ask, and he expressed that next time I shouldn’t make recommendations as he is the educated plumber unlike myself in a very degrading manner. I told him that any advice I had given him in regards to what was needed was just from my perception as I am not a plumber whatsoever. I kept pleading him to return and continue to fix the leak but he said I was talking in circles and that he would not return unless I paid him for the visit, and even more for any further repairs. I told him that he was free to call me back when he came to his senses as I am a very dissatisfied customer and the initial job was not complete, but he never called back.

Very quick to respond. Great service and fair priced! Would definitely use in the future!

We needed repair done on our water heater. This company was very quick and helpful with getting it fixed. Would definitely recommend this company.

I woke up to the drains backed up with dirty water coming up through my shower floor and toilets overflowing. There are 4 of us living in the house and is stressful to say the least not having a working bathroom or shower. I called several places and Big C’s Plumbing came to the house the same day. Not only were they the most efficient but also the most affordable. There were no hidden or surprise fees. The charges were exactly what they quoted. I recommend Big C’s Plumbing to anyone who needs a plumber they can trust.

Cody was very professional and knowledgeable. Repaired the problem quickly and efficiently. We are very pleased with the technician and the company .

Cale is always professional and gets the job down quickly and accurately! Always recommending Maston’s Plumbing and Drain!

I had a leak on my hot water tank and the guy that came redone all my plumbing on it by request and he honestly did the fastest and best quality I've seen I would 100% use them again.

I am very impressed with the service of this company. Definitely recommend.

Bobby Manzo did a great job clearing my clogged drain. It took several attempts. He was very professional . Thank you for great service on a weekend!

Both of the plumbers who came out were excellent workers who explained everything they were going to do before they did it. I felt like they were very honest, did good work, and left the place as clean as when they started. I would highly recommend them to anyone.

After we discovered a leak coming from the faucet/pipe in our backyard, leaving our master bedroom flooded, Torch was the first company to answer our call and give us a solid, reassuring diagnosis as to what our next steps would be. We were able to get on their schedule quickly and Will showed up to help us out. I love that they text you before hand with a picture of who will be showing up at your home. As a protective mama of littles, this approach is very appreciated! Will was very professional, tidy and efficient. He did a great job of clearly explaining what had happened. We will definitely recommend and call Torch again if we need to in the future. Thanks for making a crummy situation less stressful!

Great service. Quick and effective. Nice people to work with.

They never got back to me. Bad customer service

Harry Elzo is a fantastic choice for all of your plumbing needs! I have known him for many years and he does great, quality work. He just replaced my water heater and it looks and runs great! He is extremely efficient and very fair.

Came out diagnosed the issue quickly, made the necessary repairs and i couldn't be happier. Highly recommend, will continue to use them for all plumbing needs