Best Water Line Installation in Toledo OH

This company and people come in my house reck my sink drawer. The reck my crawl space opening found out The guy said he was the apprentice was actually the owner so is lying to me said he would come back and fix everything never did I had to hire a company to fix my drain And pay that company $300 this company is a rip off I would never use them again promises lies an expensive

On June 6, 2023. Josh & his team, did quality work on my home.
I am proud of this Company, and highly recommend them.
ACE Plumbing is an icon on my desktop...
Respectfully,
Theresa Rejent.
Mon. June 12, 2023
9:30a.m.

Christmas Eve at 5pm is when I needed help. Every other phone call for service went to voicemail. Not Mr Schmeltz. He took my call and was here within a couple hours. I cannot express how much he helped tonight. Lifesaver for our family. Pleasant, nice and honest man. He’s gained a customer for life.

If I could give zero stars I would. They were suppose to be here between 12-2. Still nobody at 4 and no call to explain. We called and they said it will be later. At 6:15 we called to cancel and were told they were just finishing up the previous job. NOPE, CANCEL!!

I called this company after hours for a drain issue, and told him that though it was draining at the time of my call, I would have him snake it anyway. He was extremely polite and said he would send someone out for a few of 125.00. I was delighted! He sent a tech out who looked at the drain and ran water through the drain and said it seemed to be working and it was up to me, at which time I said “since you’re going to charge me either way, go ahead and do it”. The tech said “no, I won’t charge you”. So since he said he didn’t think it was needed, and it was no charge, I said ok don’t worry about it. I then went in to ask about other services and said I would call to get an estimate on those jobs the next day. He was exceptionally kind.
Ten minutes later, I got a text from the owner lecturing me on how I said I would have it fixed regardless of whether it was draining or not. And because he sent a tech lot, I owed 96.00. I explained to him that his service tech said no charge. And had I known I was going to pay 96.00 for nothing, I would have rather had him auger it for the 125.00. He then responded that he thought I would have communicated HIS conversation with me to the tech and that there was “blame” on both sides. Blame??? I didn’t shirk the bill. I even said “you’re going to charge me for coming out so go ahead and do it”. But now I am the bad guy because his tech walked away without billing. Sure, I will pay for the call, but his tech made the wrong call - he shouldn’t have said no charge only to have me pay 96.00 for absolutely nothing after the fact. And the fact that the owner would come back to me and say I was partially to “blame” is absolutely pathetic.

Jason Cousino came out to our house. It is over 100 years old and he was clearly very knowledgable about the needs of an older house and things to watch for. He told us things my husband could do, and things we'd need to plan for in the future. This was in addition to fixing the issue we called him for quickly. I really appreciate him taking the time he did to go over everything and make sure I understood. Older houses can be tricky and I just moved here 2 weeks ago. Having someone that I already know I can call is a huge weight off my mind.

Victor Parra managed to unclog my shower drain in 5 minutes that Mr. Rooter failed to do after two hours of trying.

They cleaned my kitchen drain and had water flowing freely in no time. They were available the day after I caller, super friendly, gave great advice on how to keep my drains clean, and a great price.

Guy that came out was very nice, professional, and know what he was doing

Garbage disposal install. Robert and Gary where very professional.

Possibly the worst customer service experience. The receptionist is rude, the plumbers do not show up at all , or will be hours later than the scheduled time without ever calling . Would not recommend .

Very prompt in solving an emergency issue. Friendly service and got the job done right away. I called and they were here in twenty minutes! I will be recommend Rooter Right to everyone I know. Keep up the great work!

Natural Gas line installation for stove. Yes, go with Fickwood. They offer free estimates. The first two company's we called, charged $99 for estimates. Do not ever pay for an estimate. Fickwood was amazing, The cost was very reasonable. The installer was on time, did very professional work and was very friendly. I am very extremely satisfied and will be using them for any plumbing needs.

Mike did great work. The price was very fair and he completed his work in a timely manner. I will definitely call Root Wrestler again when the need arises.

Fails to show up and fix the issue he created, installed a faulty tankless water heater, now I have no hot water and my basement leaks. THANKS GUY. More legal is coming soon, don't worry

Called Monday (12/7/2015) morning about main sewer line plugged / water backing up.. Had someone out in about 2 hours. Plumbers worked fast and got the job done.