Best Shower Installation in Toledo OH

Nice job!

Update to my earlier review regarding water heater installation. Josh and his entire organization went the extra mile in resolving the issues i had with the water heater installed in 2022. If your looking for professionalism and integrity in a company I highly recommend Ace Plumbing.

Naz impressed us from beginning to end!! His overall workmanship is superb! He is polite and is ready to work each day. He went above and beyond for us. There was a bulk head above our shower that I thought couldn’t be removed, but he figured out that it could be removed, making the ceiling height in the whole bathroom all the same.

Naz did a great job with our bathroom renovations. We appreciate that he respected our opinions on how we want the bathroom done specifically on the final touches. He paid attention to every detail and our plan was well executed.

Christmas Eve at 5pm is when I needed help. Every other phone call for service went to voicemail. Not Mr Schmeltz. He took my call and was here within a couple hours. I cannot express how much he helped tonight. Lifesaver for our family. Pleasant, nice and honest man. He’s gained a customer for life.

I called this company after hours for a drain issue, and told him that though it was draining at the time of my call, I would have him snake it anyway. He was extremely polite and said he would send someone out for a few of 125.00. I was delighted! He sent a tech out who looked at the drain and ran water through the drain and said it seemed to be working and it was up to me, at which time I said “since you’re going to charge me either way, go ahead and do it”. The tech said “no, I won’t charge you”. So since he said he didn’t think it was needed, and it was no charge, I said ok don’t worry about it. I then went in to ask about other services and said I would call to get an estimate on those jobs the next day. He was exceptionally kind.
Ten minutes later, I got a text from the owner lecturing me on how I said I would have it fixed regardless of whether it was draining or not. And because he sent a tech lot, I owed 96.00. I explained to him that his service tech said no charge. And had I known I was going to pay 96.00 for nothing, I would have rather had him auger it for the 125.00. He then responded that he thought I would have communicated HIS conversation with me to the tech and that there was “blame” on both sides. Blame??? I didn’t shirk the bill. I even said “you’re going to charge me for coming out so go ahead and do it”. But now I am the bad guy because his tech walked away without billing. Sure, I will pay for the call, but his tech made the wrong call - he shouldn’t have said no charge only to have me pay 96.00 for absolutely nothing after the fact. And the fact that the owner would come back to me and say I was partially to “blame” is absolutely pathetic.

Cannot express the amount of satisfaction I have from this company. Customer services is above and beyond, and everyone is kind an courteous. Had them do the jet for my main drain under the house, highly recommended and worth the money. Will continue to do business in the future with them, they're the only plumbers I'll call.

Good prompt service. No BS assessments to try and hard sell extra services, (which I have experienced with at least one other company). Employees are what makes a company good. CHANCE who was the man on the job did great work communicating what needed to be done and why.

Gary and Chris did excellent work.

We have used them twice and they do a good job. They are very friendly, prompt, and professional. Cody and Jacob came the first time and did a great job. Cody came the 2nd time as well with another guy, didn't catch his name, they did a great job this time too. Cody explained things well and all 3 were very professional. They were very thorough both times. Pricing was reasonable too.

Had a water leak- laundry room floor was soaked. Called at 11:00 pm and they were out by 11:00 am the next morning. Myles was wonderful. Very professional and friendly. Would highly recommend them. Had to call again for the third time- no fault to them. Miles(sorry for earlier incorrect spelling) came out again as we request him and again he was wonderful. Great company and would highly recommend Miles to anyone who needed plumbing. Very friendly and great person. Rooter right is lucky to have a employee like him. Would of liked to give a additional review since we have used this company 3 times but site wouldn't let me. Thanks for the great service.

Luke and Colin were so professional and worked together very well with each other. I asked a lot of questions during the install and they answered them all. Everyone that I dealt with during this process from Nate who did our quote, Sonya who helped set us up scheduling, to the installers, Luke and Colin were so friendly, professional and helpful throughout the entire process. I would definitely recommend them to anyone who is looking for a plumbing company.

Great service and attention to detail. We needed them in a hurry and they delivered when 6 other plumbers couldn't.

Larry and Jon arrived very promptly and were very courteous while working. The work was very quick and everything explained in great detail. I would highly recommend them!

Experts in the field of mechanical contractors

Was quoted 1 price for drain cleaning at my Mother's house. They showed up, did the work and we're driving back down the road in less than 30 minutes. Claimed that the reason for the extra charge was because of heavy sludge (what do you expect? It's a sewer drain). Proceeded to charge an extra $50 charge on top of the $175. Called to discuss the price, and all the tech said was we charge by the job.

They did the work, and the drain is running again, but they did the old bait and switch on my Mother. BEWARE OF THERE GUYS!

For the record, I do service work in Cincinnati area, and I am aware of how (honest) companies do their pricing.

This is the most unprofessional experience I have ever encountered! My appointment was for 9 AM; it's now 4 PM and he still hasn't arrived. He will not answer his phone and will not call me back. He was recommended by Angi which leads me to question the reliability of their recommendations!
I took off from work to be here and he never showed up and never called. This affected my professional life as well as my personal life. This is an insulting, disrespectful and shameful business. He should be ashamed of himself for treating a customer in this manner.
This is a company that should not be in business.