Best Service Call in Toledo OH

Christmas Eve at 5pm is when I needed help. Every other phone call for service went to voicemail. Not Mr Schmeltz. He took my call and was here within a couple hours. I cannot express how much he helped tonight. Lifesaver for our family. Pleasant, nice and honest man. He’s gained a customer for life.

Jeff was awesome. Great service and with great results. He made a good diagnosis and knew what he was doing. Right to the point with a good fix. 👍 We got A/C again.

I had the Pipe Doctor replace a water main shutoff in the basement of my rental house in Toledo. Brandon did a great job he was quick, professional, and very thorough.

I called this company after hours for a drain issue, and told him that though it was draining at the time of my call, I would have him snake it anyway. He was extremely polite and said he would send someone out for a few of 125.00. I was delighted! He sent a tech out who looked at the drain and ran water through the drain and said it seemed to be working and it was up to me, at which time I said “since you’re going to charge me either way, go ahead and do it”. The tech said “no, I won’t charge you”. So since he said he didn’t think it was needed, and it was no charge, I said ok don’t worry about it. I then went in to ask about other services and said I would call to get an estimate on those jobs the next day. He was exceptionally kind.
Ten minutes later, I got a text from the owner lecturing me on how I said I would have it fixed regardless of whether it was draining or not. And because he sent a tech lot, I owed 96.00. I explained to him that his service tech said no charge. And had I known I was going to pay 96.00 for nothing, I would have rather had him auger it for the 125.00. He then responded that he thought I would have communicated HIS conversation with me to the tech and that there was “blame” on both sides. Blame??? I didn’t shirk the bill. I even said “you’re going to charge me for coming out so go ahead and do it”. But now I am the bad guy because his tech walked away without billing. Sure, I will pay for the call, but his tech made the wrong call - he shouldn’t have said no charge only to have me pay 96.00 for absolutely nothing after the fact. And the fact that the owner would come back to me and say I was partially to “blame” is absolutely pathetic.

Had to call Roto Rooter for my aunt today; Chance showed up before expected, and was extremely professional in giving prices, correcting the situation as well as explaining what had caused the problem. He was very professional, thorough, knowledgeable, genuinely considerate, and extremely helpful as well as patient as we explained to my aunt what was happening. Thank the Lord for Chance, AND Roto Rootor! Thank you, Chance!
P.S. 'gently used' wash rag....lololol
Again, thank you, Chance!

Gary & Robert did a great job! 👍🏻

They were very knowledgeable and friendly, they came right out and went right to work getting our sewer pipe uncloged in a professional manner. We will definitely use them again.

Tyler responded to a call at my mother-in-law’s and was very professional and explained everything he was doing. Thank you!

Couldn’t asked for more knowledgeable plumber and a very fair price he really knows his stuff and do a great job highly recommend Drain solutions

TOTALLY DISSATISFIED….Very poor services and a waste of money. I paid them to do a job and they did not deliver, plus charged an astronomical price. DO NOT USE THEM…RIP OFF! RIP OFF!

Tried to stay local,,,, tried to help our local contractors,,, got burned, BAD. I should have read the reviews, and I should have listened to them. I should have seen that the company owner reviewed himself with a 5 star rating. Not only was he late for his arrival, he charged $550 for a 2 hour repair, and neither problem ended up being fixed. We ended up stopping payment on the check we gave him, and were threatened with court action (which we will gladly be attending with video of the non-repairs). This owner was rude to nearly everyone he came into contact with (all captured on video). I would not recommend this business to anyone, anywhere, at any time.