Best Rooter Service in Toledo OH

Good service and prices.

I called this company after hours for a drain issue, and told him that though it was draining at the time of my call, I would have him snake it anyway. He was extremely polite and said he would send someone out for a few of 125.00. I was delighted! He sent a tech out who looked at the drain and ran water through the drain and said it seemed to be working and it was up to me, at which time I said “since you’re going to charge me either way, go ahead and do it”. The tech said “no, I won’t charge you”. So since he said he didn’t think it was needed, and it was no charge, I said ok don’t worry about it. I then went in to ask about other services and said I would call to get an estimate on those jobs the next day. He was exceptionally kind.
Ten minutes later, I got a text from the owner lecturing me on how I said I would have it fixed regardless of whether it was draining or not. And because he sent a tech lot, I owed 96.00. I explained to him that his service tech said no charge. And had I known I was going to pay 96.00 for nothing, I would have rather had him auger it for the 125.00. He then responded that he thought I would have communicated HIS conversation with me to the tech and that there was “blame” on both sides. Blame??? I didn’t shirk the bill. I even said “you’re going to charge me for coming out so go ahead and do it”. But now I am the bad guy because his tech walked away without billing. Sure, I will pay for the call, but his tech made the wrong call - he shouldn’t have said no charge only to have me pay 96.00 for absolutely nothing after the fact. And the fact that the owner would come back to me and say I was partially to “blame” is absolutely pathetic.

Very professional and the service and information is great!

Don’t hire these people!
The owner stopped by and said the city needed to come by to shut off the water main outside the house. He told me to call him back when they were done. Another technician stopped by about 30 minutes later without me calling. The water department had not shown up at the time. The technician had plans that night and wanted to get started so he could be done in time. Then while he was working on something else the water department arrived and broke the valve and told me that they would have to send out another crew to dig up and replace the valve.
Router right stated that I pay a portion of the bill and that I would have to now pay an additional $70 because they would have to come back a third time. I felt that if the owner had stuck to the original plan and have someone come over when I called to tell them the water department had shut everything down from the outside that none of this would have happened because the technician wouldn’t have come to my house until everything was ready with the water department.
I shouldn’t be charged extra because a company constantly changes the rules We agreed on a price, the owner had second thoughts.
We agreed that I call him to come back and do the job he agreed to do after the water department shout off the water main, again the owner changed his mind.
After going back and forth and me being firm about paying the agreed amount rate, the owner agreed to keep it at the agreed upon rate if I paid a portion at that time and that he would come back to finish the job and I would pay the rest when the job was done.
Yet again the owner had second thoughts. He lied to me, with no hesitation.
He makes deals and breaks them.
He’s a dishonest business man.
Don’t hire him!!!!

Dave was on time and courteous. He did the job perfectly and quickly. He made recommendations and I was totally satisfied with his service..

I used any drain 2 times both for clogged drains. After the 3rd time I realized You get what you pay for. I had a clogged toilet. Man came in chipped my porcelain in the bowl left a huge mess for me to clean. Didnt bother to cover his contraption he used in the toilet as he dripped liquid down the steps. End results I was told I have to many curves in my toilet I needed a new toilet. Lol After disinfecting my bathroom scrubbing hall and steps and front porch I had a lesson well learned.

I had a plumbing issue to where my basement sink was filling up with water and food particles as well as when I ran my washing machine the water was splashing out of the PVC pipe and into the floor. I called them today around 8am and they were here by 10am. They fixed the issues within 20 mins and Jacob took the time to explain things to me and what I could do to help maintain healthier drains. Very kind, knowledgeable, and professional! I would recommend this company to anybody! Very reasonable prices too I had to pay $60 less than what I was quoted over the phone! Thank you Rooter Pro you guys made me day!😊

Dipsh*ts scheduled to do a install today at noon. just found out the re-scheduled the install and didn't even bother to call and tell us. On top of that we paid for this install going on 2 weeks. Will never use this company again.