Best Plumbing Problem in Toledo OH

I called this company after hours for a drain issue, and told him that though it was draining at the time of my call, I would have him snake it anyway. He was extremely polite and said he would send someone out for a few of 125.00. I was delighted! He sent a tech out who looked at the drain and ran water through the drain and said it seemed to be working and it was up to me, at which time I said “since you’re going to charge me either way, go ahead and do it”. The tech said “no, I won’t charge you”. So since he said he didn’t think it was needed, and it was no charge, I said ok don’t worry about it. I then went in to ask about other services and said I would call to get an estimate on those jobs the next day. He was exceptionally kind.
Ten minutes later, I got a text from the owner lecturing me on how I said I would have it fixed regardless of whether it was draining or not. And because he sent a tech lot, I owed 96.00. I explained to him that his service tech said no charge. And had I known I was going to pay 96.00 for nothing, I would have rather had him auger it for the 125.00. He then responded that he thought I would have communicated HIS conversation with me to the tech and that there was “blame” on both sides. Blame??? I didn’t shirk the bill. I even said “you’re going to charge me for coming out so go ahead and do it”. But now I am the bad guy because his tech walked away without billing. Sure, I will pay for the call, but his tech made the wrong call - he shouldn’t have said no charge only to have me pay 96.00 for absolutely nothing after the fact. And the fact that the owner would come back to me and say I was partially to “blame” is absolutely pathetic.

Professionals

Gary and Chris did excellent work.

This company was fast and coming out to look at our water heater, but they ended up telling us that we needed a new water heater and it would cost $1,600 to replace. We ended up replacing a few elements in the water heater itself and it only costed us $60 to do so. we did not need to buy a whole new water heater. They never even bothered testing the elements, just jumped to the conclusion that the whole water heater needed replaced.

Mike placed an outside clean out for my home. He was fair priced and finished the job quickly. He blew his competitors out of the water with his same day install and jetting service. Life-saver and a great guy, would 100% recommend to friends and family in the Sylvania Area.

I called Saturday morning and Fred was at our house within a half an hour. For what we thought was going to be a major issue, he was able to fix for us at a very reasonable price, and explained what we could do in the future if it comes up again. We will definitely contact him again in the future for any other problems we have.

Great guy! Very professional. Was his last job on Wednesday evening had to get a part but was there bright and early on Thursday morning to finish up
Left my kitchen just as I had it before the job.
Thanks Brian and Lindsy.

My wife called to obtain a quote on installing a pump on a point well and fix a leaking sink. Rob did not advise of a service fee to provide a quote on installing a pump for a point well or the sink. Post assessment stated it was be $110.00 and he could not find the leak and provided a quote of $6-800 for the pump install. When I called to inquire on the cost breakdown the quote adjusted to $924. I asked about the service charge and it being customary to inform of any fees in advance, as we were surprised with the $110.00 initial charge. When asked about the service, Rob became audibly angry over the phone and said he did not need to deal with this and I could find someone else. I asked to speak with the manager Mark who was standing near by and asked if it was appropriate for Rob to speak to a customer in such a manner. Mark had no issue with the response. I will not use nor recommend Howard to anyone in the area.

Speedy is the best drain cleaning company in Toledo, they went above and beyond to clean out my 100 year old floor drain. I appreciate their expertise, speed and PRICE!

Outstanding Company. Bryan and Matthew came out within an our of my call. My drain was clogged and flooding in my basement....They got her, found the clean out and fixed the issue. Reasonable and professional!!! The lady that answered the phone was pleasant and professional. I can not say enough good things about this company!!

I Called with a clogged kitchen drain and they sent Isaiah out within an hour. he was so polite and professional. He was able to diagnose and fix the problem efficiently. He did a great job and would highly recommend him.

Couldn’t asked for more knowledgeable plumber and a very fair price he really knows his stuff and do a great job highly recommend Drain solutions

Called Monday (12/7/2015) morning about main sewer line plugged / water backing up.. Had someone out in about 2 hours. Plumbers worked fast and got the job done.

Hired Rob to fix a leak. He came while I was at work. He Lied and stole $400 from my pregnant wife.

If you have had a negative experience with drain solutions please send me details. I’m Putting together official complaint for Ohio BBB.