Best New Home in Toledo OH

At this time I would like to
Say jodwas sone
Cvery wekkverry happy

I called this company after hours for a drain issue, and told him that though it was draining at the time of my call, I would have him snake it anyway. He was extremely polite and said he would send someone out for a few of 125.00. I was delighted! He sent a tech out who looked at the drain and ran water through the drain and said it seemed to be working and it was up to me, at which time I said “since you’re going to charge me either way, go ahead and do it”. The tech said “no, I won’t charge you”. So since he said he didn’t think it was needed, and it was no charge, I said ok don’t worry about it. I then went in to ask about other services and said I would call to get an estimate on those jobs the next day. He was exceptionally kind.
Ten minutes later, I got a text from the owner lecturing me on how I said I would have it fixed regardless of whether it was draining or not. And because he sent a tech lot, I owed 96.00. I explained to him that his service tech said no charge. And had I known I was going to pay 96.00 for nothing, I would have rather had him auger it for the 125.00. He then responded that he thought I would have communicated HIS conversation with me to the tech and that there was “blame” on both sides. Blame??? I didn’t shirk the bill. I even said “you’re going to charge me for coming out so go ahead and do it”. But now I am the bad guy because his tech walked away without billing. Sure, I will pay for the call, but his tech made the wrong call - he shouldn’t have said no charge only to have me pay 96.00 for absolutely nothing after the fact. And the fact that the owner would come back to me and say I was partially to “blame” is absolutely pathetic.

My basement had sewage back up overnight. As a new homeowner I never experienced this in my life. I called the Drain Doctor and Amber was able to get me in within 2 hours same day. I was not on site at time of visit but my wife said Joel was very knowledgeable and professional. Everything was fixed within a few hours and I could not be more happier with their service. Thank you!

The tech that came out was Matt and he was very professional and a great guy! I would recommend them to everyone that needs any plumbing work.

We have used them twice and they do a good job. They are very friendly, prompt, and professional. Cody and Jacob came the first time and did a great job. Cody came the 2nd time as well with another guy, didn't catch his name, they did a great job this time too. Cody explained things well and all 3 were very professional. They were very thorough both times. Pricing was reasonable too.

Experts in the field of mechanical contractors

Excellent service! Keep to their word, always efficient and on time running a business especially when busy, they have always been there and had excellent service I will always refer!

I called the Petrie Plumbing phone number on 2/4/17 to get an estimate on making repairs at my Aunt's house. The lady answering the phone stated that a representative of Petrie Plumbing would give me a call to set up an appointment. A (so-called) representative of Petrie Plumbing called and said they would be out to look at the plumbing issues sometime between 12-4 pm. Nobody showed up between 12-4 pm. I called the Petrie Plumbing phone number at 4:20 pm and the plumber said they wouldn't be able to keep the appointment so, we arranged an appointment for Sunday morning 2/5/17 at 10 am. The plumbers showed up after 10 am and we soon determined that they were not from Petrie Plumbing and that they were subcontractors. At no point in time did Petire Plumbing notify us that we would be dealing with sub-contractors nor did they notify us that they work being performed by the subcontractors would not be warranted. The subcontractor plumbers provided an estimate of $200 plus parts (approx. $50) to fix the plumbing issues and left before 11 am. The plumbers said they needed to go get parts and would be back shortly. Two hours later the plumbers returned to start repairs. After talking with them, we found out that they went to another job and made repairs to the other job before returning. The plumbers made a proper repair to one of the copper water lines supplying a bathroom sink by cutting the sink line and then installing a new copper sink line, soldering the joints, and installing a valve joint. However, on the other copper sink line, the plumbers attempted to fix the line using a short-term alternative method that ended up failing causing a major leak in the bathroom and the adjoining Kitchen. The flooring had to be removed and a different plumber was hired to make the proper changes to the one copper sink line providing water to the bathroom sink. When my sister contacted Petrie Plumbing to make them aware of the everything, their response was that they subcontract work out on the weekends and since they do not actually perform the work they said they would not guarantee any work performed by subcontractors. The subcontractor plumbers ended up charging $250 for the repair plus $50 for parts that cost less then $10. Having hired many plumbers over the years flipping 8+ houses and building four brand new houses, the subcontractor plumbers were very unprofessional, their repairs were substandard, thy overcharged on both labor and parts based upon their limited time on the jobsite and considering that they only performed one of the two repairs for which they were hired. In summary, I would NOT recommend them to anyone. As for Petrie Plumbing, based upon their use of subcontractors on weekends and their failure to notify unsuspecting callers that they use subcontractors on weekends, I would not recommend them since they do not warranty the work of the subcontractors nor are they willing to work with customers who are duped into thinking they are hiring actual employees from Petrie Plumbing.

Best in the business. Need a drain or sewer unplugged or repaired these are your guys.

Great guys and so good

While I did not receive service from them due to my state needing a sooner appointment, the person I spoke with was very informative, went out of her way to explain some industry information, and passed on another suggestion for someone who maybe would be able to come sooner. I booked with their recommendation, and my problem was solved in a matter of hours. Top notch service even when passing on business!!

Trying to get them to honor warranty they won't respond. Water seeping out of plumbing they installed and puddles on basement floor for weeks now.