Best Leak Detection And Repair in Toledo OH

Nice job!

Update to my earlier review regarding water heater installation. Josh and his entire organization went the extra mile in resolving the issues i had with the water heater installed in 2022. If your looking for professionalism and integrity in a company I highly recommend Ace Plumbing.

Naz has worked on the Bathroom upgrade and did a very good quality and professional job. He advised on the right materials to suit the bathroom and I am very happy with his work.

I used this service after hours when I punched a hole in my shower pipe. Mr Schmeltz came over and walked me through what happened as well as a plan to fix the issue. I was not charged for the service call where honestly I would have paid a big company hundreds of dollars just to tell me what was wrong. Mr Schmeltz fixed my issue all while being very professional and pleasant. I will be using his services in the future and I hope anyone who has an issue and wants actual customer service will use his business too.

If I could give zero stars I would. They were suppose to be here between 12-2. Still nobody at 4 and no call to explain. We called and they said it will be later. At 6:15 we called to cancel and were told they were just finishing up the previous job. NOPE, CANCEL!!

I called this company after hours for a drain issue, and told him that though it was draining at the time of my call, I would have him snake it anyway. He was extremely polite and said he would send someone out for a few of 125.00. I was delighted! He sent a tech out who looked at the drain and ran water through the drain and said it seemed to be working and it was up to me, at which time I said “since you’re going to charge me either way, go ahead and do it”. The tech said “no, I won’t charge you”. So since he said he didn’t think it was needed, and it was no charge, I said ok don’t worry about it. I then went in to ask about other services and said I would call to get an estimate on those jobs the next day. He was exceptionally kind.
Ten minutes later, I got a text from the owner lecturing me on how I said I would have it fixed regardless of whether it was draining or not. And because he sent a tech lot, I owed 96.00. I explained to him that his service tech said no charge. And had I known I was going to pay 96.00 for nothing, I would have rather had him auger it for the 125.00. He then responded that he thought I would have communicated HIS conversation with me to the tech and that there was “blame” on both sides. Blame??? I didn’t shirk the bill. I even said “you’re going to charge me for coming out so go ahead and do it”. But now I am the bad guy because his tech walked away without billing. Sure, I will pay for the call, but his tech made the wrong call - he shouldn’t have said no charge only to have me pay 96.00 for absolutely nothing after the fact. And the fact that the owner would come back to me and say I was partially to “blame” is absolutely pathetic.

Come out on time. Figured out the problem and fixed it immediately. The price was amazing as well as the customer service. He explained all the option and went above and beyond. Also stayed late to make sure it was done that evening.

Great service! Very professional! Fast and thorough work!!

Doug was great! On time and very professional. He explained to me what the problem was and what he was going to do to fix it. He also showed me, step by step what and why he was doing what he was doing. I will continue to use them in the future!

Adam was very helpful and explained what was wrong with sump pump and why I needed a new one. He answered all my questions. Very professional

Joe & Jacob were awesome ! Used them before always with good results !! Thank you Jag Plumbing !!

Cody and Jacob came to our home for an emergency plumbing appointment. They stayed at our home for over 2 hours (until 7pm) doing work on our main line. They had great customer service and answered every question we had. Thank you to A.S.A.P, Cody, and Jacob for your awesome service!!

Same day service . . . Woke up with the water heater leaking. Great service at a great price. You have a new long term customer. Thank you!!

I don’t think 5 stars is enough to show how great my service was! From the initial phone call to the final invoice, I couldn’t be more pleased! Kayla has great customer service, very responsive and extremely friendly! My service technician Clint was exactly the same, friendly, knowledgeable and carried on great conversation! I had a gas shut off valve replaced for a gas dryer. He came in, scoped out the situation, and went right to work. In no time at all I had a new valve, which replaced the very old one I had, and my new dryer hooked up. If you are in need of any needs that they specialize in, there is no need calling around. Just call Fickwood Plumbing! I could not have asked for a better experience, you have a customer for life!

I hired these guys through lowes for a faucet installation and they never showed up. the store was unable to reach them and neither could I. They never responded, called back or provided any sort of explanation for the no show. I'll never use them or lowes for plumbing needs again.

Go anywhere else they charged $1500 for 3 hours work. $500 an hour?
unreal. Don't let them rip you off. Do not trust them.

First, I had the gas line that needed to be installed. He’s so quickies in and out no wonder it’s not right… The gas company was here they red flagged, my gas line and stove. He will not repaired or fix it. He said he did not do the job I sent him over both checks canceled. He cashed them one for 375 for the gas line and one for 350 for changing out to on off valves . I know I got ripped off but I needed it done. And now that gas line is gonna cost me over 300 again because I have to be taken out replaced properly and put in. I’m going to file with the Better Business Bureau and I’m going to file with a small claims for my $375 back.