Best Drain Line in Toledo OH

Within 2 hours of my phone call to them my problem was solved. Stan is a great plumber and explained everything to me and was very nice. Price was very reasonable. I will call them again with any other problem I may have and will also recommend. Thank you so much for your help

On June 6, 2023. Josh & his team, did quality work on my home.
I am proud of this Company, and highly recommend them.
ACE Plumbing is an icon on my desktop...
Respectfully,
Theresa Rejent.
Mon. June 12, 2023
9:30a.m.

Christmas Eve at 5pm is when I needed help. Every other phone call for service went to voicemail. Not Mr Schmeltz. He took my call and was here within a couple hours. I cannot express how much he helped tonight. Lifesaver for our family. Pleasant, nice and honest man. He’s gained a customer for life.

The experience with the Pipe Doctor team has be a great experience. They were on time and very informative every step of the way. Reasonably priced and great initial set up appointments and booking. Over all great experience! Highly recommended!

I called this company after hours for a drain issue, and told him that though it was draining at the time of my call, I would have him snake it anyway. He was extremely polite and said he would send someone out for a few of 125.00. I was delighted! He sent a tech out who looked at the drain and ran water through the drain and said it seemed to be working and it was up to me, at which time I said “since you’re going to charge me either way, go ahead and do it”. The tech said “no, I won’t charge you”. So since he said he didn’t think it was needed, and it was no charge, I said ok don’t worry about it. I then went in to ask about other services and said I would call to get an estimate on those jobs the next day. He was exceptionally kind.
Ten minutes later, I got a text from the owner lecturing me on how I said I would have it fixed regardless of whether it was draining or not. And because he sent a tech lot, I owed 96.00. I explained to him that his service tech said no charge. And had I known I was going to pay 96.00 for nothing, I would have rather had him auger it for the 125.00. He then responded that he thought I would have communicated HIS conversation with me to the tech and that there was “blame” on both sides. Blame??? I didn’t shirk the bill. I even said “you’re going to charge me for coming out so go ahead and do it”. But now I am the bad guy because his tech walked away without billing. Sure, I will pay for the call, but his tech made the wrong call - he shouldn’t have said no charge only to have me pay 96.00 for absolutely nothing after the fact. And the fact that the owner would come back to me and say I was partially to “blame” is absolutely pathetic.

We had Jason and Corey come out from Drain Doctor on super short notice for a problem that my fiance and I have been having for a couple of years now, and they were quick and thorough! I appreciate their kindness and knowledge! They explained to me the problem and solutions very plainly and without making me feel dumb 🤣 If we ever have to call Drain Doctor again I want them to come out and help us but hopefully that won't be for a while 🤣🤣🤣

The tech that came out was Matt and he was very professional and a great guy! I would recommend them to everyone that needs any plumbing work.

I'd like to give a shout-out to Doug, one of Action's servicemen. He did a great job at a fair price. What impressed me is that he was humble and understanding when I called to let him know he accidentally ruined my roommate's food when he failed to plug the freezer back in after using the socket for his machinery. He made the situation right, no questions asked. A real Pro.

I had a very good experience with the techs that came out! They are very knowledgeable and helpful. I will definitely come back with more services as they come up!

Great service done right

Update : on 4/26/2023 I received a call from Eric who is one of owner regarding providing solution and he was extremely helpful and we reached an agreement to fix the issue by doing the necessary to bring hot water to shower.
I greatly appreciated your help to get Dustin back to the house to get it done . I am very impressed by Eric’s professionalism and kindness. Thank you Eric .

Technician Dustin came on 12/28/22 to repair under sink burst frozen pipe and while he was doing the job , he mentioned that toilet has hot water line instead of cold I told him fix it and paid him in total $1089. Later the tenant realized that the shower has only cold water and no hot available . I called the asap plumbing company Numerous time but no replies for long time , later they replied saying it is not our problem and if you want fix the hot water issue you need to pay $1800-2400 mostly upfront . I called again to explain that the technician caused this problem and also my tenant who has been living there for 2 years told them that she always have shower hot water prior to the repair dated 12/28/22. They definitely caused this problem and asking me for money , not even calling me back . This company is very bad and can’t be trusted .

Had to fight with it for a few but was able to fix my issue with ease. I have no problem calling again if I have anymore issues.

They are great. They listen and make recommendations based on what you have told them. They are timely and clean up after themselves. I would definitely recommend them for your plumbing needs.

A+ for this company. They did what they said they would do with no hidden charges (it was actually less than quoted) Great work. Professional. They cleaned up after they completed the job. Thanks RWP

Couldn’t asked for more knowledgeable plumber and a very fair price he really knows his stuff and do a great job highly recommend Drain solutions

Go anywhere else they charged $1500 for 3 hours work. $500 an hour?
unreal. Don't let them rip you off. Do not trust them.