Best Drain Cleaning in Toledo OH

This company was a pleasure to work with! They were reasonably priced, professional, on time and very respectful of my home and property. I highly recommend them.

Update to my earlier review regarding water heater installation. Josh and his entire organization went the extra mile in resolving the issues i had with the water heater installed in 2022. If your looking for professionalism and integrity in a company I highly recommend Ace Plumbing.

I used this service after hours when I punched a hole in my shower pipe. Mr Schmeltz came over and walked me through what happened as well as a plan to fix the issue. I was not charged for the service call where honestly I would have paid a big company hundreds of dollars just to tell me what was wrong. Mr Schmeltz fixed my issue all while being very professional and pleasant. I will be using his services in the future and I hope anyone who has an issue and wants actual customer service will use his business too.

We hired Pipe Doctor in 2014 for our backed up sewer drainage issue and didn't think twice about the near 4,000 dollar repair bill to dig and repair our line. It has been two years and our sewer line is disconnected from this repair patch and once again sewage is backing up into our home.

We made every effort to use the Pipe Doctor again, and would have been happy to split the cost to fix their repair. However, they wanted to charge us full price a second time, and stated they only guarantee their work for one year.

The Pipe Doctor does not stand behind their work, and thus we will be using a different sewage contractor.

I had an emergency backup of sewage in my basement on Saturday night. They were the only company open and willing to come out on short notice to clear out the blockage in my drain.

I had them out Sunday afternoon and they absolutely crushed it! They arrived on time and knocked it out with a level of professionalism their competitors just don’t possess. They ran me down the entire process, so that it was easy to understand, and they were in and out in less than an hour. Not to mention they didn’t make a huge mess, and they even cleaned up before they left!

Full service for a comparable price to other companies that don’t care nearly as much. From the phone call to the owner, to the two techs Christian and Roger that came out to perform the fix, a positive experience overall. Would highly recommend 10/10!

On time fair price Jason was great +++++

Prompt. Professional. The first employee could not figure out the leak, and he called his partner who came to assist and they fixed it together. A month later, there were still some issues. I was scheduled for the same day, and since it was under warranty the work was completed at the same time (additional work/ Pipe cleaning). Without charging anything additional.
The only thing I would recommend is that the first time they provided their services, they did not run water in the bathtub long enough to figure out there was still a blockage. If this was done, they would not have had to come out a second time.
That said, I would recommend this company.

They were very nice and quick for service to be done. Would use again.

Very professional and nice person to work with

Gary and Jacob were here, great job!

These guys are great! Had a water pressure problem. They trouble shot and thought things through until they fixed the problem. Not many companies do this any more. Very reasonable pricing and professional. I would highly recommend them for your plumbing needs.

BEWARE!!! We called American Sewer And Plumbing out to install a new cast iron sink in our newly remodeled kitchen. Stan, the Serviceman who came to our house, thought he was there to unclog a drain. He had no idea the scope of work he was there to do. That was only the beginning of the trouble.

1. He never cleaned up the caulk work. Cosmetically, on our brand new custom countertops, it looks ridiculous. He left a thick, uneven line of caulk all the way around the sink.

2. None of his piping connections were tightened. Water would gush from the connections if we filled the basin and let all the water out at once. After calling ASAP out for a third time, the other Servicemen found two more leaks in the plumbing work, on top of the incredibly loose connection that flooded our cabinet.

3. He never disconnected the dishwasher hose from the garbage disposal. He removed the disposal from the cabinet to replace the pipes. He then installed the garbage disposal on the opposite side of the sink from where it had originally, which means he had to flip the entire disposal the opposite direction, all while the hose was still attached.
The hose was not in fact connected securely after he pulled on it and that caused all the water from the dishwasher to dump behind our cabinet causing significant damage to our brand new floor.

4. He blamed all of our water damage on a slow leak from the waterline running to our refrigerator. The copper line had kinked and caused a slow leak, a leak which was not present before he started working on the sink.
He told us he would have to charge us additionally to fix a leak that wasn't there when he started the job. He also said he couldn't fix it that day because he didn't have the parts on his truck.
We told him we needed the ice maker for a birthday party we were hosting the next day, so as long as it was a slow leak, it could wait until after the party.
Within an hour of him leaving, we noticed a sudden large puddle on the floor in front of the sink after doing dishes. We immediately called him to come back.
He was rude, dismissive, and blamed the water on our refrigerator line leak, which he immediately started calling ‘significant’.
This water was OBVIOUSLY not from the refrigerator line, but Stan wasn't hearing any of that.

After hounding the answering service to speak with management, Stan was finally sent back out. He was extremely rude and refused to even look at the dishwasher hose.
He and the other Serviceman never once checked the connections of the plumbing, the dishwasher line, or put their hands on anything. They just shone their flashlights under the sink and said that everything 'looked good’.

We had the water damage documented by a restoration company and ASAP had their own restoration company come to our house. Both companies had the same conclusions.

The owners acted like they were going to make it right but strung us along with excuses for over a month. I believe they were hoping we would get frustrated and just forget about it. When they finally were out of excuses and had to respond they stated that they determined that they are not liable for the damages. It's laughable that they think that they are the authority on whether or not they are liable.

Trying to get a hold of anyone at ASAP is like pulling teeth. All of their phone numbers go to the same answering service and they call you back whenever they feel like it. During this whole process, it would routinely take them DAYS to return phone calls, even when we told the answering service that it was an urgent matter.
The owners/managers are dismissive and condescending, often backhandedly blaming us for the issues and the damage. They were never forthcoming, they were never proactive, and they refuse to be transparent with their billing.
**DO NOT USE THIS COMPANY. DO NOT LET THEM IN YOUR HOME.**

Horrible company, just trying to steal your money DO NOT USE THEM!!!! I just wrote a review telling my story and now alll of a sudden it’s gone???? Someone clearly deleted it lol MR. ROOTER IS JUST TRYING TO GET TAKE YOUR MONEY and what gets me is, Gary and his team straight up lied to our face about the problem we had when the guys seem so genuine and caring. THANK GOD I LISTENED TO MY GUT AND GOT A 2nd QUOTE!!To make a long story short, mr. Rooter quoted us 4000$ for this “huge project “. All we needed was our septic tank emptied!!! My hubby and I are 1st time home owners so we don’t know a ton about plumbing and put our trust in them. Gary also said straight to my face, “ya no most plumbers will just try to take your money without fixing the problem so I’m glad our company is doing the work.” Yeah, okay Gary…🖕

Fred took the time to really think through my problem to figure out the best way to resolve the situation. I felt very comfortable knowing he had more than a one-size fits all attitude as that would definitely not work to eliminate the water problem in my basement.

Robert installed a new toilet. He did a great job and was very polite, friendly, professional, and quick.

rob is very professional plumber and did a great job installing our new tankless water heater highly recommend him

Go anywhere else they charged $1500 for 3 hours work. $500 an hour?
unreal. Don't let them rip you off. Do not trust them.