Best Water Shut Off in San Jose CA

Heber and Anthony were great! They came within the time window as advised, followed safety protocols (mask, gloves and social distance) introduced themselves properly and were very professional. After they made the initial inspection; they told me whats going on and how they will fix it and a time frame. We agreed on a price to do the job which is very reasonable. They left to gather materials, came back and finished it. I highly recommend these guys!

We used Marti's Plumbing Service for an emergency water heater change-out in June, 2021. We also asked that they apply for a building permit on our behalf, and Marti's agreed.

The technician sent by Marti's did not install all of the necessary parts for the water heater. He also cut the line between the water heater and the washer and caused a leak. Only after multiple conversations did Marti's compensate us for the amount that we had paid to repair the leak.

Marti's also refused to apply for a building permit after their initial promise, so I applied for a water heater change-out permit on my own. I received the following list of corrections from the City of Cupertino's building inspector. I called Marti's many times to bring the water heater up to code, because they provide a one-year warranty with their services, but it was very difficult to reach them to schedule a follow-up visit.

City of Cupertino's List of Required Corrections:

1. Single wall vent connector for water heater requires 6 min clearance to combustibles ( Sheetrock ) and single wall connector not approved for penetrating rated assembly.
2. Provide access to vent flue to verify B-vent or install new for water heater flue.
3. Provide insulation on first 5'ft of water lines at water heater
4. T&P piping at termination to not be threaded and to terminate 6-24 off garage floor or pipe to exterior and maintain same termination clearance off ground surface
5. Water heater to be fully blocked and braced
6. Water heater bracing at lower brace to be located within bottom 1/3 and 4 above control valve
7. Tighten water heater bracing
8. Provide water bond hot to cold and to gas line.
9. Provide approved expansion tank brace and install per manufactures installation instructions
10. Provide sediment trap on gas line after the valve and before the flex

Ken was prompt, polite and efficient. He kept us updated every step of the way including when he was running late. Ken gave us options in pricing and services. He was transparent about the various services offered. Ken also provided a referral for another business to dry up the plumbing leak.

Edgar arrived within the specified time and promptly went to work clearing our drain. He was fast, efficient and courteous. He also cleaned up after himself to the point where you would never know there was an issue.

Abel and team were incredible to work with, we will definitely keep them in mind next time we run into a plumbing issue.

not recommended. 1. wanted to charge more for what was included in original bid for water heater R&R. and 2.not knowledgeable to fix a clogged sink issue suggesting the pipe needs to be torn down and replaced and asking for more money when another plumber took 5 mins to resolve the issue the next day. 3 charged credit card on unauthorized charges. beware!

Joseph Salazar did an awesome job and was respectful and also courteous.

Mario Is A Great Technician, 5 Star Customer Service He showed up On time, he investigated to locate the water heater jumped in the crawl space no hesitation, even went the extra length to find my crawlspace door I could not find. Once he located the issue he explained my next steps for repair, and gave me an estimate for the repair cost so I can provide to my owner, thank You Mario , keep Up The Great Work Ethic.

I am very happy with the work done by CMS. I had a problem with the sewage line. They sent Nickolas, he quickly assessed the situation and explained everything to me. He was professional, knowledgeable and efficient. He was also super nice. He fixed the problem and even cleaned everything up. He went way above and beyond. I highly recommend them and would definitely call them again. I would give Nickolas 100 stars. Thank You CMS Plumbing.

Alex B. was very professional. I appreciated his early arrival and timely completion.

We needed to replace a toilet and asked for estimates from a number of plumbing companies. Sam at United Plumbing was quick in his response and provided an estimate after I sent a couple of photos of the current and the replacement toilet. Other companies wanted to come to review the situation before providing a quote. What a waste of my time. United's price was reasonable and competitive. Sam was very clear in his online communication with me and even offered me same day service, which we jumped on.

Anton arrived promptly on time, was personable and very quickly replaced the toilet. He left the bathroom cleaner than it was previously. :-)

We will certainly use United Plumbing again in lieu of our previous plumber who did not respond.

Thank you, United Plumbing, for a great new year experience.