Best Backflow Service in San Jose CA

We used Marti's Plumbing Service for an emergency water heater change-out in June, 2021. We also asked that they apply for a building permit on our behalf, and Marti's agreed.

The technician sent by Marti's did not install all of the necessary parts for the water heater. He also cut the line between the water heater and the washer and caused a leak. Only after multiple conversations did Marti's compensate us for the amount that we had paid to repair the leak.

Marti's also refused to apply for a building permit after their initial promise, so I applied for a water heater change-out permit on my own. I received the following list of corrections from the City of Cupertino's building inspector. I called Marti's many times to bring the water heater up to code, because they provide a one-year warranty with their services, but it was very difficult to reach them to schedule a follow-up visit.

City of Cupertino's List of Required Corrections:

1. Single wall vent connector for water heater requires 6 min clearance to combustibles ( Sheetrock ) and single wall connector not approved for penetrating rated assembly.
2. Provide access to vent flue to verify B-vent or install new for water heater flue.
3. Provide insulation on first 5'ft of water lines at water heater
4. T&P piping at termination to not be threaded and to terminate 6-24 off garage floor or pipe to exterior and maintain same termination clearance off ground surface
5. Water heater to be fully blocked and braced
6. Water heater bracing at lower brace to be located within bottom 1/3 and 4 above control valve
7. Tighten water heater bracing
8. Provide water bond hot to cold and to gas line.
9. Provide approved expansion tank brace and install per manufactures installation instructions
10. Provide sediment trap on gas line after the valve and before the flex

Ken was prompt, polite and efficient. He kept us updated every step of the way including when he was running late. Ken gave us options in pricing and services. He was transparent about the various services offered. Ken also provided a referral for another business to dry up the plumbing leak.

Giovani did an expert job. He was thorough, responsive and offered excellent customer service. He offered above and beyond service.

Steve and Eric were great, they arrive on time, professional and knowledgeable. Great tips on what to expect and how to prevent further damage.

Used this service to replace the entire kitchen sewer pipeline in the craw space. James did a very professional, efficient job. He also helped me identify and fix a few problems left by my previous contractor. Very satisfied. Recommend to others.

Had a plumbing emergency where an automated faucet would not turn off. I had called in the evening and they were able to send somebody out to get the problem resolved. Great service and a very friendly technician! Will definitely use them again.

Great service and friendly staff. They get things done quickly and with no issues. We highly recommend them!

Highly professional service at a reasonable cost.
Satisfied with the work quality and quick support.
My person for contact was Freddy Porras. He is an honest professional and helped me to replace an outdoor trenched gas line.

The tech was very open to questions and kept me informed as to what was happening. Very thorough and clean when completed. Very helpful at the beginning helping define the extent of the problem and and proposed solutions. I would definitely recommend their services and I won't hesitate to use them again when needed.

Kiet and his colleague were nice, friendly, awesome and quick! He answered my call regarding my water heater leaking and he told me he was in the area and would come right over to give me a quote. He was at my house in 30 mins took a look at my water heater and told me I needed a new one due to how old it was and that it looks to have been leaking for awhile. The leak was so bad that the plywood was bowing and mushrooms started growing. The water heater I had was 30 years old. He then proceeded to tell me what needed to get done and provided me with a quote which I agreed on. He drained the water tank and left to get the supplies. He came back with his colleague and got straight to work. They had my water heater installed in no time. They kept the work area clean and cleaned up the water from the leak. I am so happy with the work they did!

These guys have been great every time we use them. Professional, but warm, good prices, good work.

Excellent customer service and expertise.

I randomly started receiving unsolicited spam from 1 hour drain. How did that happen. It will be reported to the local federal trade commission!

Next door shop, seems to be doing a rack up business. Seems always busy and crowded.

We are from out of town and locked our keys in our truck. Although we didn’t have them do any work for us, we’d hire them in a heart beat. Although not their problem, these guys saw us in a parking lot and jumped in to help. They spent a large amount of their time bailing us out of our situation. These are the type of people I would trust to hire. They are good people who care in a world where most don’t.

lumber services in San Jose appear to be of high quality, with a focus on customer satisfaction and reliable workmanship. If you need plumbing services in the area, it's worth doing some research to find a reputable plumber that can meet your needs.

We had a problem with our toilets not draining well. Donny came out and determined that our backwater valve was not opening completely. He ensured that our sewer line was clean and in a state of good repair. Our backwater sewer valve was installed very efficiently in less than a day.

I didn’t chose this company - my property management did. These guys are no nonsense pros. Sal is a well experienced professional, 38 years in the business but felt like a friend you call when you need a a SME. Willing to listen to our problem and had the patience to find out cause of our washing machine drain clog. Resolved the issue by clearing out the line quickly. Sal and his technician Armando were efficient and even cleaned up the area under the washer.. I would recommend these guys to anyone who asks.

Used this company because it was recommended by an acquaintance. It was not the cheapest but I went by the recommendation.
Too bad did not check their yelp reviews first.
I had a leaking dishwasher. It started leaking again in 2 months and I called back. The company refused to fix it or at least give me a discount. The technician did not write the report properly, he did not write what my actual problem was, just some unclear steps. The technician no longer worked there either, looks like the company does not treat either customers or their employees right.