Best Water System in San Francisco CA

Had a huge water bill so I called to have leak detection service. They were fast and courteous. Didn’t find a cause showed me confirmation that nothing was leaking. They were very professional

Called a plumber out to help me figure out where the leak was. Turns out two of the toilets were running when I was out of town. The techs solution was to replace the parts 2k or replace the toilets 4K and was pushing me to replace the toilets because who knows other parts might fail and I’ll have to replace the toilet in a month anyways. The 4 k price includes 2 toilets plus install and takeaway. I asked them how many hours this would take and what’s their hourly charge and material costs. And his response was we charge by job. I told them to email me the estimate which they never did. And when he left I went on Home Depot’s website and they charge 20 dollars for the parts to replace, 100-300 dollars for the toilet and Home Depot will install each toilet for 315 each. So even if I did go the route of two new toilets plus install and take away that’s still $1200. 4K for that same job is highway robbery. And I get it plumbers will often charge 4x more for an emergency call but this wasn’t an emergency call issue since I already had called the water department to turn off the water and had the water turned off at the main. And when I found out it was those two toilets I had turned off the water to those bathrooms. So there was no emergency and they weren’t offering to do it same day to fix my problem.

These people are either crooks or the tech gets paid hourly and was just killing time giving me an outrageous number while sitting in his van pretending to write up an estimate he never sent me. Because he had me wait a good 20 minuets before his estimate was “ready” to talk about.

I called the number on the website and immediately got a friendly person, Jen, who understood my problem and made an appointment. Lucky arrived on time and gave me a fair quote. The pipe was replaced and working in less than 30 minutes. No more leak! I highly recommend Mr Rooter of SF.

Grateful to find once source plumbing. Very professional, on time, accurately priced. Highly recommend.

My husband and I are building an addition to our home. Isaac agreed to do our plumbing for us. I am his mother so I will give you the objective comments made by the construction workers doing our addition. They said it was one of the most professional and clean jobs they have seen. His attention to detail and accuracy are unparalleled. Isaac and his assistant, Ricky, are friendly and professional. They always strive to do the best job they can while making sure the clients experience the least amount of disruption to their lives when dealing with plumbing issues.

Super quick response and professional. I plan to use them any time I have a need for plumbing services

Have been in Dogpatch for 45 years and they have always been
My first go to.

Mike was professional and friendly. Quickly diagnosed and fixed the problem. Couldn’t have been smoother.

Excellent service

I've worked with Sean and Ace Plumbing twice and both times have been solid. We had a minor emergency the second time on a holiday and Sean and his team were on top of it. They got our old water heater out and a new water heater in, along with addressing old rusted pipes and leaking, within 48 hours of contacting them. Amazing. I highly recommend working with these people. They're prompt, competitive on pricing, and do excellent work.

I would give this company zero stars if I could Bertha is extremely unprofessional.

Had a bad toilet clog. Had tried everything to remove the clog. Nothing worked so I called and they were very fast to respond. Great interaction with call as well with the plumber who arrived. He took less then five minutes and it was clog free. I was happy again. He stayed to make sure it wouldn’t clog by flushing. Cleaned up everything and was off his way. I would recommend them to anyone who needs an emergency fix.