Best New Drain in San Francisco CA

George was knowledgable and very patient. He took the time to explain the work to be done. His team worked efficiently and were neat and clean. It was reassuring to receive appointment confirmation texts and a photo of the plumber. I felt safe knowing who was coming to the house.
I highly recommend Works Plumbing.

Had Mario come out for drain cleaning and I couldn’t be happier with their service. Great communication and customer service. I will definitely call them again in the future… Thank you so very much!

Super job by John - his customer service is refreshing & as his personality; professional, courteous & fun - what a pleasant surprise.

Isaac was very prompt and provided me with superb service. From start to finish the entire experience was very professional and honest. Will definitely use their services again.

Late night clogged drain. We were exhausted when we called at 9pm. The company quoted a window of 10pm to 11:30 pm - and our technician showed up and fixed the clogged drain in that timeframe. The company texted a picture of the technician in advance, the technician was quiet (it was late), he was considerate, explained our options and the entire experience was very professional. One of us (obviously not me) actually slept through the visit.

Carey has been great on 2 projects on 2 different houses now. Very responsive and professional. It took several calls and failed visits from other plumbers before finally finding someone who lived up to all possible service expectations. I'll definitely be calling Carey & Ace for my next plumbing need

Very professional. Highly recommend

I highly recommend this company. Gabriel was so professional and was very respectful. He efficiently addressed three different problem areas. He was very polite and also a great conversationalist.

These guys were great. I called them out initially do to a test only for the Oakland sewer lateral compliance program. My line failed miserably and I ended up hiring them to replace my sewer line instead. They only charged me for the replacement! They were quick efficient and clean. I would do business with them again

Smelly Mel's customer service was AMAZING. They kept me posted when the tech would arrive. Even sent me a picture of who will be coming. Donie (the tech) was very professional. I definitely recommend Smelly Mel's. 👌🏼

The whole team is terrific - plumbers, office staff - honest and trustworthy. I have been appreciating their work for 21 years.

The man was soo rude and unprofessional. I wanted to pay with credit card and he told me that his company does not accept credit cards cuz it cost him 10% and that they are fraudulent. He wanted me to only pay cash or by check. I am currently working with BBB so they can assist in getting him paid (my bill was $130.00).
He said he was going to band me from my insurance company. The moment he walked into my house he was very negative told me how horrible my pipes were and that whoever remodeled my house did not know what he was doing. He went on and on how bad my pipes were. (that's why he was at my house HELLO).
I was actually scared on how he came at me (hubby was not home)when i told him that I did not want to pay him with a check I felt scared. It's too late for me but I am going to see that he does not ever treat another customer like he did me.
DO NOT USE this company.

Had a terrible experience of being over priced and told I had to pay $225 for an unsuccessful attempt at dislodging an object from the toilet. It was a five minute task that did not work. I said I’d pay for a house visit, but no way was i paying $225 for a “try at it” that yielded no results. He huffed off and told me that no one acts that way. It all felt disingenuous to me.