Best Same Day Service in Saint Petersburg FL
I've experienced COMPLETE INCOMPETENCE at every level, from the top down. I recommend you STAY AWAY FROM THIS COMPANY!!!
I own a rental property in St Pete, FL and I contacted this company back in April 2018 because the kitchen faucet was leaking. They said they would go out and check it, but I never received any calls from them to follow up. Shortly afterwards, I got an invoice in the mail for $573!!!
I called my tenant to see if he knew what was going on and he informed me that Advanced Plumbing came out and installed a new faucet without my authorization. Not only that, but they didn't even install it properly because it wouldn't fully swing over the sink!!
I contacted the company to let them know that they screwed up my kitchen faucet and that I needed an explanation for the absurd invoice I received. I later got a call from Rick (CFO) who explained to me that the technician, took it upon himself to buy a $250 faucet from Home Depot and install it in my rental property! The technician also charged me for the time he spent shopping at Home Depot and grabbing his lunch....then he doubled that amount to charge me for his helper.
During that conversation, Rick apologized for all the discrepancies, said he would get the labor charges fixed and that he just needed to find out the situation with the faucet before he could resolve my invoice discrepancies.
Here we are 4 months later and they just finally got out to fix the faucet (only found out because my tenant told me), but still no word about the invoice. I've emailed Rick and their invoicing office every few weeks for the past several months and they have made zero effort to resolve this issue. The only correspondence I've gotten from them lately is an email telling me that I am 90+ days late paying the invoice!...are you serious??!!!!
All I can say is, this better not go to collections and damage my credit report as a result of their incompetence!
plumbing-stpetersburg.com
I own a rental property in St Pete, FL and I contacted this company back in April 2018 because the kitchen faucet was leaking. They said they would go out and check it, but I never received any calls from them to follow up. Shortly afterwards, I got an invoice in the mail for $573!!!
I called my tenant to see if he knew what was going on and he informed me that Advanced Plumbing came out and installed a new faucet without my authorization. Not only that, but they didn't even install it properly because it wouldn't fully swing over the sink!!
I contacted the company to let them know that they screwed up my kitchen faucet and that I needed an explanation for the absurd invoice I received. I later got a call from Rick (CFO) who explained to me that the technician, took it upon himself to buy a $250 faucet from Home Depot and install it in my rental property! The technician also charged me for the time he spent shopping at Home Depot and grabbing his lunch....then he doubled that amount to charge me for his helper.
During that conversation, Rick apologized for all the discrepancies, said he would get the labor charges fixed and that he just needed to find out the situation with the faucet before he could resolve my invoice discrepancies.
Here we are 4 months later and they just finally got out to fix the faucet (only found out because my tenant told me), but still no word about the invoice. I've emailed Rick and their invoicing office every few weeks for the past several months and they have made zero effort to resolve this issue. The only correspondence I've gotten from them lately is an email telling me that I am 90+ days late paying the invoice!...are you serious??!!!!
All I can say is, this better not go to collections and damage my credit report as a result of their incompetence!
Saint Petersburg, FL
We started with a basic kitchen remodel to having to do a re-pipe because we found Polybutylene piping, which is BAD pipe. Everyday Plumber gave us a good bid, and we went with them because we really liked Mike and Josh. On the second day of work they ran into unexpected issues and we had to have a change Order (increase in price) because of the added time. They worked with us and came up with a mutually agreed amount. The plumbers they sent to do the work Todd D and Adam H were excellent, professional, personable, punctual and courteous. They were very attentive to any issues we had and fixed them right away. They completed the job in the time frame they told us. I would definitely hire Everyday Plumbers again they did a great job for us. The account manager Josh J and owner Mike H are stand up guys.
everydayplumber.com
Saint Petersburg, FL
Could not be happier with McGill. Started with Shane who explained everything that needed to be done and was very knowledgeable and over the top helpful. Then Kyle came to our house to install, a very personal and professional young man dealing with my elderly mother. He had all the patience in the world! Great great job. Will not hesitate to use again.
www.mcgillplumbing.com
Saint Petersburg, FL
Very professional…always on time…thorough work and knowledgeable!
flowprosllc.com
Saint Petersburg, FL
I was very impressed by Payne from the moment he arrived till the time the job was done which took about 30 minutes he was nothing but respectful and very informative! I would recommend Tampa Bay Plumbing to everyone and have them request him! Btw as a Customer Service manager he is great with people and represents your business very well
www.tampabayplumber.com
Saint Petersburg, FL