Brenda Douglas

3 years ago

Called to make an appointment figuring it would be in a couple of days. Josh came out within a couple of hours and fixed the clog in a timely manner.
I had called Clearwater Plumbing previous and they could not send anyone until the following week.
This was my first time using McGill Plumbing and I am very happy with their service, and Josh was great!! I am a happy customer, and will continue using this company.

TS

4 years ago

Josh was very professional and friendly did an excellent job. He has been to our home before and I hope he continues to be our plumber.

Darlene Nole

2 years ago

Stephanie Allen

4 years ago

Josh was professional and took care of our clog quickly!

Kenneth Thistle

4 years ago

Excellant service Josh very Knowledgeable

Christina Kemp

4 months ago

We noticed a leak under the toilet and water sitting in the shower in one of the bathrooms. We got put on the calendar for the next business weekday. Of course, the 2nd bathroom toilet then started to clog and the shower in that bathroom started to have standing water come Saturday morning. Called at 8:45 am and both bathrooms were functional by 10am. The Technician Mark was very professional and courteous. He gave us some great follow up instructions and recommendations. Although we did need to seek emergency services this go around, we feel the amount we paid for the services rendered were of great value. Happy to support a local Largo company. We will use them again for any future plumbing issues or projects.

nancy pettit

4 years ago

Very prompt, professional, and honest.
Josh was knowledgeable and vey present. I will call them again!

Helen Swanson

2 years ago

Peter Sweeney

2 years ago

I hired this company to come out and unclog a drain, they left me with a $533 bill, drain still clogged and made the assumption I would need to replace the entire sewer line without ever finding the problem. I gave them the benefit of a doubt and was told they would reach out at the latest the following Monday to schedule an estimator to replace my line, it is now Tuesday. Had I known I was paying them hourly to poke around my front yard with a rod, I would have cancelled them as soon as I was told they could not unclog the drain. Not to mention the water that continued to run for two hours as a plumber aerated my lawn.... Personally if it was my company and I left a job worse than when I arrived there wouldn’t be a charge.

Mike Benney

4 years ago

i would like to complement tanya and the folks at mcgill. her prompt and professional attention to a matter i had gave me complete satisfaction with the end result. i would definitely reccomend this company

Thomas Kennedy

4 years ago

Josh came in, replaced the toilet and was done in short order. Very pleasant and professional and did a great job

D. Pariano

4 years ago

Ryan M. Is always honest, efficient and professional! Very respectful and helpful in explaining my plumbing issues. Thanks McGill and Ryan!

Rhett Mikols

5 years ago

$165/hour to get the pipe re-routed and end up with a tripping hazard right by the door. The access should have been somewhere else.

Also their slogan if water runs through it, we do it does not apply to sprinklers, they stopped doing that.

Angelo Giambra

5 years ago

Konstantine was professional, courteous and performed a thorough job while installing our new water heater. He took the time to educate me on the proper way to flush the tank annually. I'd highly recommend him. He seemed to care about the quality of his work.

Patricia G.

5 months ago

Tom the technician repaired a water leak underneath a concrete
slab that burst. Tom work diligently until the job was complete, and there were no more leaks. I am very please with the work Tom perform to get the water up and running again.

Arthur Kennedy

3 years ago

Water Quality team was quick and professional and very transparent about every step of the process during the installation.

Todd O'Donnell

4 years ago

Leaking water heater late at night in condo. Cody arrived quickly and immediately stopped the problem, then clearly explained solution options. Considerate young man and very efficient worker. Highly recommend McGill Plumbing and Cody L.

Nancy T

3 years ago

I called McGill Plumbing because our kitchen sink drain line was clogged. They were able to send Josh out the same day. Josh was fast (climbed up on the roof and started clearing the line through the standpipe in minutes.) He had the line clear and came back in to flush the pipes and make sure it was draining well. He even checked the line with a camera to make sure nothing big was blocking it. McGill is a few minutes from our house so they are usually the first ones I call.

Len Barker

2 years ago

Very helpful and accommodating.

Gale Ambrosio

4 years ago

Josh was very nice explained everything he was doing. He is very persoable and pleasant . Fixed my problem and made me Happy.

Ed Meyer

4 years ago

I love this company. They are prompt, competent and offer alternatives to save you money. Just a pleasure to deal with.

Sarah Phillips-Benbury

11 months ago

This service involved the installation of a Fleck one piece water softener installed in January 2018. Last month (September 2022) I called them because the unit was not performing. When I purchased the unit, I was told that the warranty was 5 years. There was no mention about the type of salt that was needed. When the technician came out last month, he immediately told me that the reason the unit wasn't working was because I had used the wrong salt and there was no warranty. Someone from the company told me via phone that there was only a 1 year warranty on the unit.....When I purchased the unit, I asked if there was any documentation and McGill told me to print it out from the website, which I did. This documentation states a 5 year warranty on the control value and mentions nothing about the type of salt OR that the use of pellets will void the warranty. So I am saying....please be aware when purchasing a water softener from them. I feel that I was they totally misrepresented this product to me.

10/14/2022

After receiving a call from one of the corporate officers , I discussed what had happened to me. He was so apologetic. As a result, the company provided me with a totally acceptable solution. Per my discussions, this situation could have been avoided had upper management been involved from the start. I definitely will give McGill another try if I have need for their services.

Dori Kaliszczak

5 years ago

Steve from McGill Plumbing turned my emergency problem into an easy, painless solution. He was extremely knowledgeable, proficient and polite and turned a bad emergency situation into a very pleasant experience. I will always recommend him and your company. Thank you for being the best in what you do and beyond.

Christina McVay

4 years ago

We had a bathroom tub leak that was about 5 gallons an hour. They were able to come and fix it that same day. Ryan M was a great plumber and fixed an old system and explained everything throughout the process. I would highly recommend this company for plumbing work of any kind!

Eric Gerard

a year ago

The guys showed up right on time to install our new hose bib. They did an excellent job, were clean, courteous and efficient. We've used McGill plumbing several times and have never been disappointed in the slightest.

Lee Zandanel

3 years ago

Josh arrived at my home only 40 minutes after I called for help and
promptly repaired my leaking sink plumbing in less than one hour.
He is efficient, thorough and friendly. The charges were fair and
reasonable. I highly recommend him.

Adam Lowther

4 years ago

Quick service and great explanation of work

Warren Perry

4 years ago

Ryan performed excellent work under the kitchen sink, rerouting another company's prior poor plumbing work into a simpler and more appealing solution. Kudos to Ryan. Ask for him. A good man who does good work.

Roma Allen

3 years ago

Josh came to my home quickly after I called McGill. My toilet and shower were both stopped up. Josh was excellent in customer service and repair. He was very efficient and gave me tips on ways to avoid plumbing issues.

Brian Henke

7 months ago

Everyone in the area recommends McGill Plumbing. Ric came out today and did an outstanding job. We highly recommend McGill for all of your plumbing needs. We are going to use them again in the near future to install new kitchen sink and garbage disposal. Great work!!

Jennifer Riley

3 months ago

KERI PETTINGILL

5 years ago

McGill has done so much work for us. John Wolf and Jim did such great work today. These guys are first rate. I cannot wait to see how nice everything is going to be. Thank you Ray, for setting us up, would love to have John and Jim back for the completion if able ! Awesome once again !

Rosemary Stogniew

4 years ago

Leigh Stewart

3 years ago

Kyle was very professional and helpful. He not only replaced our disposal quickly (which was the issue we had called to resolve), he also replaced the mechanism in our toilets so that they don't make such noise! And that we hadn't mentioned when we made the service call for the disposal. So I was REALLY pleased to have our disposal and toilets back in working order after just one service call!!!! Thanks Kyle!

Cara Lynch

4 years ago

I have been using McGill Plumbing for 18 years. I have never been disappointed by my service or Service Pro. I am a Kitchen and Bath designer and I send countless customers to McGill. Never had anyone upset with McGill. My last Service Pro Josh was amazing and through. Triple checked everything before he left to make sure everything was working the way it is suppose to. Thank you again McGill!!!!

Jennifer Heckman

4 years ago

Ryan and Steve were punctual, friendly and completed the job in good time. I will call McGill again for plumbing services.

Carolyn Faivre

4 years ago

Chip did an outstanding job! Fixed an impossible job perfectly in pouring rain outside

His personality and customer service were over the top - we will definitely ask for mcgill plumbing again and request Chip!

Thank you!

veronica dillane

3 years ago

Very great service.On time and reasonable prices

Haley Fair

3 years ago

170 dollars minimum for a clogged shower?? That’s absolutely ridiculous.
Edit: In reply to the response, that’s a downright lie.
I called 3 weeks ago and the woman that answered was extremely short with me and I told her that I had a clogged shower. I asked for the rates and she said clear as day “We charge a minimum of 170
Per hour” So address that with her because that’s unacceptable.

Robert Hacker

4 years ago

Chip did an excellent job and explained what he was doing to help me learn about the problem. Grade A+

tri nguyen

4 years ago

On Friday 05-17-19 , I take my day off to take care my kitchen sink problem. At 11am I called to make an appoinment, the representative was pick up a phone call and set window time is 11-2pm.. I waiting until 2pm but no one call me. I called back, they said that they I coming right now. I waitng for one hour but no show -no call. I called again they said that they are on the way.. I have to cancel because can't anymore.
Please respect your customer time and calling immediatly to asking or update window time anytime if you missing information or you can't come.

Dianne Sparks

2 years ago

Curt Clause

6 years ago

Our service rep Ryan did a great job. He showed up within the time window we were given, was courteous and friendly during the entire visit, and- most importantly- he got the job done within a reasonable amount of time. We will definitely call on McGill again the next time we need some plumbing work done.

Marlene Cerreta

2 years ago

I had several questions about options for my plumbing and the team was kind enough to answer them without making me feel like an inconvenience. I have always heard of your great customer service, but now I have seen it first hand. I really appreciate that y’all took the time. Thank you!

Terry Jones

3 years ago

Josh was very professional and friendly. He took care of my clogged drain in a timely fashion. I will definitely use this company again.

John Payne

a year ago

Penny Birch-Williams

7 years ago

After a few other estimates I went with McGill based on their reviews and the upfront, pricing of $95 an hour given when I called. (A Mr Rooter plumber quoted a stunning $950 flat rate!) We needed to replace the leaking, 40 year old valve body/faucet/handles of our bathtub. We had already purchased the set at Lowes. Usually this is a fairly easy job that takes a couple of hours. However the access to the plumbing was very confined in the back of a small hall closet. Alex was our plumber. He did a great job, even when the old pipes from the foundation kept springing leaks and he had to repeatedly solder them while scrunched up on our tile floor in the closet, until at last they were dry. It took over twice the time it normally does because of our pipes, so we paid more than we hoped, but I know I paid for quality work that was necessary, and still nowhere near the outrageous competitors quote. Everything works perfectly now. Glad to have found a plumbing service we can trust and hope Alex will be available if we need him again.

Thomtampa

5 years ago

Ryan did a great job in fixing a backup quickly and professionally.

Carolyn Brumfield

4 years ago

If you need a plumber, call McGill Plumbing and ask for Josh! No one is ever pleased to need plumbing services but this young man showed up with SUCH a pleasant attitude. He was smiling as he exited his truck and remained personable throughout his job. He worked quickly and well and was throughly professional but as I said just had a wonderful attitude. This is the kind of person you want representing your business.

J T

3 years ago

Jennifer was AMAZING and put up with my multiple calls with multiple questions...she answered them all happily and honestly. Randy(?) Who came out to give me my quote was very punctual, friendly, educational in explaining all that would have to be done.

CONSTANTINE is THE man! He was the one who installed the water heater and boy did he have a task on his hands. The previous owner never pulled a permit when he installed the one I had replaced...and it was REALLY out of code. He was very tidy, handled my property with care and was very friendly.

Everyone I dealt with at McGill was VERY straight forward, which I LOVE. I'd rather hear the truth whether it's good or bad so that it can be fixed properly. I had another company in for a quote the day before and he didn't red flag ANY of the code violations. McGill is very thorough.

The only downside was that they didn't cover the hole they had to open up in my wall (temporary tape) as they did for my neighbor but I'm handy with duct tape so it's covered now.

Thank you all again!

Art McMaster

11 months ago

Could not be happier with McGill. Started with Shane who explained everything that needed to be done and was very knowledgeable and over the top helpful. Then Kyle came to our house to install, a very personal and professional young man dealing with my elderly mother. He had all the patience in the world! Great great job. Will not hesitate to use again.

Aubrey Edwards

3 years ago

Christian Colton

3 years ago

Kimberlee Robinson

2 years ago

Josh was professional, knowledgeable, very informative, sweet and definitely on time. I will always use McGill for my plumbing needs and hopefully Josh will be my service man.

Beverly Tasney

2 years ago

RumBum

6 years ago

I've known the president of the company since high school and I'm really proud of the business he has built. His employees are professional and competent, customer service is fantastic and prices are competitive. I run an assisted living facility and McGill is the only plumbing company I use at my home or business.

Kyle Andrews

5 years ago

The guy at the counter was helpful in piecing together some shower parts. The parts worked out great so no more early morning headaches.

Andy H

4 years ago

Josh was prompt, friendly, and got my drain cleared quickly. Price was fair. Higly recommended

Maria Klein

4 years ago

Everyone was friendly and courteous. They were available with next day service, after they made sure we had a second bathroom to use. That’s smart and thoughtful. They called the day of to let me know who would be coming and Josh arrived on time and got right to the problem. Quick and polite. Services for clearing tree roots from our outdoor pipes was reasonable. Would definitely recommend and will call them again.

Sandra Nipper

a year ago

Edward Guzinski

4 years ago

Tom Jennings

5 years ago

John N. was prompt and professional.

Mario Gonzalez

4 years ago

Josh was great, prompt and efficient service, did a great job.

Scott Neff

4 years ago

Erin G

4 years ago

EDIT: I've gone up to 3 stars on this review because of the professionalism shown by the rest of McGill. After reaching out to the office, VP Scott came out to speak with me in person and was very professional in handling my concerns with my plumbing experience. The storefront manager was very helpful, everyone else I spoke to on the phone was courteous and professional, and I believe my plumbing experience does not reflect the rest of the company and I believe it was handled appropriately on their end. Thank you.

The first call came out last week, shut the water off and set everything up and then proceeds to come out to tell me that he doesn't do this kind of work anymore because he's 70 (which is fine, but why was he dispatched for this job then?!) and that he would reschedule this. They couldn't send anyone else out until the following Monday, causing me to have to reschedule the contracted work that depended on this plumbing job being finished. Fine, I get it sorted out and take a second day off of work to get this done. Monday comes and two guys show up for $145/hour and the main guy proceeds to be incredibly rude when discussing what this job entails with me, to the point that I was strongly considering going with a different plumber (which I would have if I hadn't been already behind on this job). I had to decide between just fixing a leak vs. repiping the bathroom and he said if I decided to just fix the leak, the new bathroom vanity I have wouldn't fit. I said if we only fix the leak, I can adjust the vanity, but my main concern was leaks in the future with the old galvanized pipe. Despite not being able to give me even a ballpark number on hours or material cost, I said go ahead and repipe. The work seems fine, except guess what, THE VANITY DOESN'T FIT, which was one of his main suggestions for repiping! He told that if I was fine adjusting the vanity to fix the leak, I can do that now. $1050 dollars later and they couldn't be bothered to use the measurements they took and put the shut off an inch higher? In addition to this, the two guys both cleaned up together and then after completely cleaning up, the two of them proceeded to take a full 45 minutes to write up the invoice, which at $145/hour is ridiculous. If this is standard (as their manager said), they need to let people know upfront that in addition to the 15 minutes travel time, they will also be charged for an additional 45 minutes of billing .

dannell brown

3 years ago

Professional and informative. Josh was amazing and came out the same day. Will definitely use this marvelous company again and will tell all of my friends and family. Very friendly office staff also! Completely satisfied with their service.

Gigi Garcia

3 months ago

Thanks McGill plumbing for coming through once again! I had a toliet issue. They came out twice but didn't charge 2nd visit. Always fair, affordable & professional!

Dan Capobianco

3 years ago

Mike did an outstanding job! He called to let us know he was on his way, worked quickly and answered any questions we had. Everything was neat and tidy when he finished. Excellent service for our water heater replacement from start to finish! We are very, very pleased and would recommend Mike and McGill Plumbing to anyone!

sylvester mathis

2 years ago

Ben was very professional and did really great work. He not only finished in a timely manner, but he also did a great cleanup job as well. I would highly recommend using McGill Plumbing for your next plumbing needs.

Madi Serritella

2 years ago

The worker’s are so nice and they quickly unclogged the drain got in and out in a flash would recommend.

Rick Call

7 years ago

On time, efficient, reasonably priced, and professional. Josh did a quick efficient repair. Plus $10 off with web page coupon. I've been fleeced by several other local plumbers with pie in the sky pricing. McGill is my full time plumber moving forward. Thanks!

Scott Harkleroad

4 years ago

Service on February 28, 2019 was awesome. I called McGill for backed up toilet and drain. Chip arrived introduced himself, inspected the situation, and explained that he would have my problem solved in no time. Promptly and professionally Chip followed through and my problem was solved. I would definitely recommend McGill and Chip to others and use them in the future for my plumbing needs.

Ruth Solo

4 years ago

William Padgitt

4 years ago

Used to go to the big stores for plumbing parts. Your place is about the same price and the counter staff have great experience and have helped me through my problems.

Diane Graham

6 years ago

I wanted you to know how much we appreciated the top-notch service we have received from this company. We just had 2 bathrooms sinks and faucets installed in our master bath, a new shower valve in our shower, and new insides and wax ring for our guest bath commode. Robert came out and gave us a very competitive quote and was a pleasure to work with.

Chris and Steve did the actual installation along with the other work and were very professional, courteous, knowledgeable and EXTREMELY neat. We have wood floors in the master bath and they took extra care to keep them looking just as good as when they arrived. I can’t tell you how pleased we were with the whole McGill experience and will definitely recommend them to all our friends in need of plumbing service.

Thank you all for a job well done!

Loni Coleman

5 years ago

Very pleased with the service I received. Called them in the morning with a blokage problem. ..John was able to come out the same day. He was professional, personable and was able to fix the problem quickly. for a very reasonable price. The next time we need a plumber it's McGill we will be calling

Evelyn Heering

4 years ago

Cody and Steve arrived on time were polite, respectful and professional. They did the job and cleaned up afterwards. Thank you !

Dawn M. Hickman

4 years ago

Mike L. showed up on time. Mike analyzed the situation and preformed the necessary repairs extremely proficiently and cost effective. I am always glad to welcome McGill's plumbers into my home. Thank you McGill's plumbing for your 20 plus years I have used your services. I have never been disappointed.

Angela Steen

4 years ago

Prompt, friendly, professional, and got the job done quickly.

Cris Coffin

3 years ago

Mike provided excellent service. He was polite and efficient and i would be happy to request him for any future plumbing issues.

Linda Mahnke

4 years ago

Chip worked hard and continuously on several (small) projects. He explained what to look for in the future (as a heads-up to phone for repairs, again). Chip fixed everything on my list and tested each fix (at least once). He is friendly and respectful, and very skilled.

maureen harper

3 years ago

I had McGill out to repair a pipe leak behind my bathroom wall. When they cut through my bathroom vanity the plumber found mold, left the room and called someone, came back and said he couldn't proceed until I had the mold removed. He then proceeded to charge me $118.00. I still have a pipe that is leaking and the mold remediation company will most likely start next week, but as any reputable plumber should know, the leak needs to be repaired BEFORE the mold can be remediated. I am now in the process of finding a good plumber that will do the work and not just charge me to walk in the door.

Louise Baruth

4 years ago

Josh was efficient and told us what the problem was and how to fix the problem. We appreciate his time and expertise.

Robyn Wittleder

3 years ago

We needed a new bathroom faucet and shower bar & head installed. It was a little complicated because the valves did not line up with the new vanity. John from McGill came out and he was confident that he could complete the job. He had to make some cuts in the vanity, but he was careful and clean! Everything looks beautiful. I also needed a new shower bar, head and on/off whatchamacallit installed... the old one was installed crooked, but somehow John was able to install the new one without breaking any tile. It's perfect, and the water pressure is amazing! John is friendly and has a great attitude. He was upbeat about the project and that resulted in a job well done! Thank you, McGill!

M Rasey

2 years ago

Christopher

5 years ago

Overpriced and dishonest!

Bill Baumner

4 years ago

I am very pleased with the service received today from Mike. He is very expert, careful, thorough, and a pleasure to work with. He understands and knows what he is doing. He was helpful in helping me understand some plumbing issues. He is a 5 star service man and the kind of employee every plumbing company would like to have. Thank you.

Kim W

4 years ago

Clogged sink on Good Friday afternoon. Ugh!!! Turned down by 2 other companies! Called McGill and they said they would be right out. Ryan got to our home within 15 minutes. He was friendly and professional. He found the problem very quickly (it wasn't just in the trap). He went over and above to make sure he got the whole clog out from way down in the pipe system. He put everything back together and made sure everything was working properly. He even cleaned up! I am very grateful to Ryan and to McGill Plumbing. I will call them first from now on!!!!

Jeremy Mayer

4 years ago

Astounding customer service in the showroom.

Steve Wonderly

3 years ago

For DIY plumbing parts and information, McGill is my go to place! It has been my choice for more than 30 years. Good selection, fair prices, and helpful staff!

Frances Chancey LTC US Army Ret.

4 years ago

The sales person took his time to educate me on the different faucets and made several recommendations.

B

5 years ago

I am the third generation of my family to use this company and I would go no where else for any plumbing I need. Great people and great work, would recommend to everyone.

Georgia Wildrick

4 years ago

Chip D. has been one of the best plumbers I have ever had. I was impressed with his knowledge, courtesy, and professionalism. McGill has always come through in helping me with my plumbing issues. I can highly reccomend their team.

Alan Hammock

2 years ago

Outstanding performance

Norm

4 years ago

Excellent service, attention to detail, and cleanup!!!

Art Fagnant

3 years ago

Mike L did a great job replacing our water heater. Very courteous and professional..Thanks to Mike and All at McGill !

Patricia Floyd

3 years ago

They were responsive from the moment the phone was answered. The work that needed to be done was scheduled promptly. Kyle arrived on time and was very professional in his work and explaining the work that was to be done. He managed his time very efficiently and when the work was completed everything was clean and back in its place.

Donald Haynes

4 years ago

Geri Espy

4 years ago

Ryan M. described my problem, ways to avoid it in the future, and the process he used to correct it. He and his apprentice Brad were congenial, efficient and pleasant to work with. A job well-done!

Elizabeth Drake

3 years ago

I had something lodged in my garbage disposal ,and Josh came right over and dislodged a bottle cap from the disposal. He was very professional, friendly, and focused. He explained what he was doing, so that in the future, I might be able to do it myself (or NOT)

P Sanders

2 months ago

Mark got the job done in no time flat, explaining the whys, answering my questions, and played with my pesky dog. I'll definitely use them again.

Robin Morrison

7 years ago

Lois Arner

4 months ago

A+ in every area

Chris Townsend

4 years ago

We've had McGill out here for a few issues since buying our house. They're always professional and knowledgeable. Prices have always seemed fair as well. We highly recommend using them

Rob Goodrich

5 years ago

Quick, friendly, professional service. Will ask for them again.

Alisha Phillips

3 years ago

They sent out a very rude on call tech that was annoyed that he was at my house after they company just replaced pipes in my kitchen 2 hours before. He did not reply when I asked him questions as if I wasnt even there. He also said Why am I even here? when my maintenance guy also arrived and offered to help with the leak from the company's work.

Robert Whitten

2 years ago

Great service at the parts desk.

Chuck Brady

2 years ago

Josh from McGill plumbing showed up early, called when on the way and got right to work, repaired cracked pipe, exceptional service at a reasonable rate, I highly recommend this company,

Matthew Dockum

5 years ago

If McGill Plumbing was equipped with the manpower to sufficiently accommodate their customers, my 11 day leak would would have been taken care of the next day.

the did respond to evaluate the problem but lacked sufficient manpower to fix it for 11 day period. Leaving me with no kitchen sink for the Christmas holiday.

The skill level and craftsmanship by the repairman was outstanding but McGills seem to lack the manpower to provide prompt service.

ability to accommodate is flat out unacceptable.

Donna Junkins

4 years ago

Ben was our service pro twice now... he is thorough and provided super fast service!

Ryan Dilley

11 years ago

michele michaels

5 years ago

Outstanding service: highly recommend McGill Plumbing & Water Service, who clearly demonstrate their goal of putting the customer first. In a plumbing emergency, they not only immediately worked me in, but also called to say who would be responding, followed with another call with an update on arrival time. Their plumber Josh was timely, professional, courteous & friendly, efficient & tenacious in isolating the problem. He was kind to educate me @ each step, to better understand the problem. Jennifer was wonderful in explaining the billing. Highly recommend with thanks

Janice Dwyer

4 years ago

I called for an estimate to hook up plumbing for a washer and dryer. Technician came and said I would get email within two days. I waited five and called office. I was told he was off for the weekend and would hear Monday. I guess they don’t have time fir the
Little guy.

Not sure what Monday as it’s been two weeks.

Highly disappointed. .

Michael Egelston

3 years ago

Thanks goes out to Mike L. He came out yesterday and installed a new Water Heater and some faucets. Super guy! We have been dealing with McGill Plumbing for about 12 years now and they are always fantastic. They are professional, knowledgeable, friendly and always take the time to answer questions. Thank you Shane for running an awesome company!

Pat Carter

4 years ago

excellent service, was very knowledgeable and explained everything and answered all my questions and concerns...highly recommend

Mike

4 years ago

Quick response with fast and professional service. Steve did an excellent job of assessing the situation and determining the best solution for our problem. Pricing was reasonable for the work performed.

Dennis Stotts

2 months ago

A great experience! McGill replaced our laundry tub and water heater with a hybrid one. Everyone was friendly, extremely helpful and knowledgeable. From Nikki and Tonya on the phone to Johnathan in the showroom who talked me through all the water heater options. He was a fountain of information. Tom did the installation. Because of the location of the old heater and the existing plumbing, it was a difficult install. Friendly and worked hard. He did a masterful job, especially the complicated copper line work. It looks good, works perfect, and a good value. It will save us money in the long run (or maybe sooner). I could not be more pleased. I highly recommend them.

Dennis S.

Roxanne Silovsky

4 years ago

Josh was very friendly, worked fast and solved problem !

David Beiter

3 years ago

Josh arrived well within the time window and was very personable throughout the appointment.
However, I had not received a call from McGill on the day of the appt. to inform me that Josh was on his way. Nonetheless, Josh did the scheduled faucet installation very easily and efficiently and even helped answer two unrelated plumbing concerns that we had on other issues in our condo
Josh is a very worthy representative of the McGill Company, with which I have done satisfying business for over 16 years. David Beiter

Judy Weitekamp

3 years ago

Angela Patrick

3 years ago

Josh was really nice to deal with. He was on time, friendly, and did a great job. I used to use another plumbing company but I'm staying with McGill. They have great plumbers and unbeatable prices.

Denise Sanderson

3 years ago

Josh was quick, courteous and very respectful. We always use McGill plumbing and will continue to.

dcyoung98

2 years ago

I have never ever had such a rude salesperson. I am In my late 60’s. I went there to purchase a few shower drain parts. The sales person told me that I was no plumber and that he would not help me resolve my minor problem. He told me that they are plumbers and they do that kind of work. Their website and advertising state that they sell plumbing supplies, I think they sell service and give away free rudeness. I went to Lowe’s and there I found sales people that were knowledgeable and polite. Three years ago I remodeled our kitchen purchasing high end products from McGills you can bet that I will never darken their doors again.

Tricia Bever

3 years ago

I was interested in purchasing a new kitchen faucet and Shane in the service department was very helpful. He helped me with measurements and arranged for the installation. Kyle was my service pro, he was prompt, courteous and knowledgeable regarding the installation. I would recommend McGill Plumbing for any of your plumbing needs.

Christopher kirkwood

4 years ago

McGill Plumbing was the second plumbing company that I callled today for my issue. McGill plumbing called me back in less than 10min, and had a technician out quickly to our house. Mike L was the technician that showed up, and he got to work right away. He was professional during his time at my house. He resolved the issue quickly and correctly. I recommend Mike L and McGill plumbong.

connie berchem

2 years ago

Great place great service.

Michael Crockett

4 years ago

Steave C and Steave F were very connected, personable, time efficient, and budget conscious of my immediate needs. Professional and respectful of the situation, I'd recommenced these guys for sure!

Darla Wetzel

4 years ago

traci gannon

a year ago

Our son recommended McGill plumbing and they are absolutely the best on every level. We used another company the first time and the legally took way money more then was needed for the job. McGill for us from now on when we need plumbing work.❤️

Christopher Stringfield

a year ago

John Connallon

4 years ago

Ryan, Did a tremendous job. He fixed the problem and gave detailed suggestions on what we could do to avoid the issue in the future. Thanks Ryan, you are a true pro.

Dottie Jessup

5 years ago

We had a serious plumbing problem with water filling the bathroom and bedroom. McGill sent Josh out promptly. He quickly checked possible causes, found the cause, and stopped the overflow. Josh gave me options I could choose to solve the problem rather than band aid it. I learned a lot about good care of my plumbing and am very grateful to McGill and their knowledgeable staff.

Joshua Bell

4 years ago

Kyle is an excellent plumber. He was professional, friendly and even let my kids watch as he worked.

Katherine Neal

6 months ago

Tom Morgan at McGill Plumbing saved the day! Tom came to our house at 11pm for a broken, old, corroded water heater (why do these things always break at 11 o'clock at night?!). We have an unusual size tank, and could've had to wait weeks to get a new one. However, Tom was able to locate and secure a new tank the very next day and we had hot water again in less than 24 hours. Easy peezy! :) Thank you Tom!

Dan W

3 years ago

Josh showed up 10 minutes early and was quick to diagnose and repair the problem.

Amanda Lauser

4 years ago

We just had a service call this morning by McGill Plumbing & Water Treatment. The appointment was suppose to be between 1 and 4 pm. Shane from the office called at 9:30am and told me they had a technician in the area if now would be a better time, I graciously accepted! Josh came up and was very polite with a smile on his face. He asked all the right questions and diagnosed the problem right away. Josh was also helpful in answering questions for me to void another back up. Within the hour from Shane's call to paying the very modest bill, my house was back in shape. McGill Plumbing will most certainly be my go to company for me and my clients going forward. Thank you Josh and Shane!!

MARY JO HALISKY

4 years ago

Josh was efficient and honest.

Lee Donnelly

4 years ago

Chip D. was the plumber assigned to our problem, slow drains in the bathroom. He arrived as scheduled, quickly corrected the problem and talked to us about the cause and solutions to eliminate future problems. He was most professional but a real pleasure to have in our home. I will request him in the future when I have need of plumbing services.

Nancy Zinn

4 years ago

Excellent service, efficient, know what they are doing. Consistently excellent!!!! Thank you.

Simon Larkay

11 years ago

$75 to come over for an estimate. House is 1.5 miles away. ouch!
may be very professional but I cant pay for estimates

Christine Rosselli

2 years ago

This place is awesome! They were on time, & installed a hot water heater for me. Their employees are very friendly & pleasant. In addition, they stand behind their work 100%. I can see why this company has been in business for over 75 years!

Douglas Tew

3 years ago

McGill’s re-plumbed our entire home after we determined we had a leak at the slab. Ray’s team finished the job when promised and for the agreed upon price. They were professional, clean and courteous. I would highly recommend McGill Plumbing for all your plumbing needs.

Linda Sweet

4 years ago

Ginger Uden

3 years ago

We spotted a water leak and suspected our water heater McGill sent someone out right away. Mike L. was on-time, professional, polite, thorough, and explained everything as he went. It was not the water heater --- it was a leak in the kitchen wall. He worked continually while he was here ....... in an extremely cramped area (I might add)!! He did not cut corners and went above and beyond to do a professional job. He also cleaned up after himself and double-checked his work before leaving!
A great guy .......... an even BETTER Plumber!! We would request him by name in the future!! He represents well for the company. McGill's is lucky to have him!!

Vincent Romano

4 years ago

Josh and Scott were able to correct our three problems in no time, most of all to find the leak under our kitchen sink.. It was driving us crazy as we could not find it, but Josh did with no problem, I guess thats why you call a plumber.. Thank you Josh

Matthew Kessenich

5 years ago

Prompt efficient service, very knowledgeable technician. Excellent!

Viet Tri Nguyen

4 years ago

I want to put one star for this reply from McGill. I'm sure that I'd waiting for them since 11am until 3pm .I just stay at home and didn't go anywhere. It's wasted my day-off on Friday. I also didn't see any tag at my house.
Very disappointed with their service. Another things, seem like the one who support to answer on this review didn't know what happen in my case...That's mean... again they don't respect their customer.

Lavonia Velasquez

4 years ago

On a Monday I called Apollo Plumbing and got the run around till Thursday evening about when the plumber would show up. I told them to forget about it I would call someone else.

I called McGill after 9am on Friday and Kyle the plumber was at my house by 3pm. We needed a toilet reseated. Kyle was marvelous, clean and efficient, he replaced the flange, leveled the toilet and resealed it around the floor. The price was excellent as well. Very professional and friendly.
Thank you Kyle and McGill.
Thank you Apollo for not showing up :)

Susan Bay

4 years ago

Josh was both professional and knowledgeable! He was very nice and fixed the issue I was having ! I have used McGill plumbing for several years and have never been disappointed in their service ! Always on time

Patricia G

4 years ago

I just recently had to have a new water heater installed. The service technician named Kyle did an amazing job installing it. Kyle was very professional, pleasant, and quick with the water heater installation.

SK Fravel

5 years ago

JONO was polite and very professional. He worked quickly and efficiently while remaining focused and dedicated to finishing the job. I would recommend him, and request McGill for any future projects...skf

Elizabeth Schmidt

4 years ago

Josh did an excellent job fixing my clogged sink. He was very knowledgeable and efficient. He even gave me good pointers on keeping the blades on my garbage disposal sharp to help eliminate possible future clogs. Thanks Josh. I would highly recommend McGills Plumbing.

David Schwanderlik

3 years ago

Mike arrived early which was great He called to confirm appointment.
He advised us that our new disposal we purchased was not as good as the one he could put in and his had a warranty. He was wearing a mask and gloves and booties because of Covid19. He was very professional and courteous. I have used McGill in the past and will always use them in the future. A pleasure doing business with

Blud Feud

11 months ago

Called at 7:30 pm, said someone would call me back. It's 10:30, no one has called. That's excellent 24/7 service! I told the person it was an emergency.

Deborah Counts

a year ago

Jonathan from McGill came this week and replaced two bathroom toilets for us. He did an excellent job. Professional, cleaned up after himself. Good quality work. Shane in sales was excellent. Really helped us out. We had a cracked toilet and need the installation done promptly as we were heading back up north. They ordered and installed our equipment in less then. A week ! Thank you

Chris Conde

3 years ago

Very courteous and professional. Nice person to work with. Did an excellent job. Would recommend highly.

Arlo Fuller

4 years ago

What can I say? From beginning to end, this company was OUTSTANDING. Every aspect of our interaction with them was superb. Their communications were prompt, professional and friendly and we were kept informed from beginning to end. The job estimate was pretty much spot on to the actual price paid. Our plumber, Mike, was exceptional - a super friendly guy who was punctual, professional and highly skilled. He did the job to perfection and cleaned up everything leaving the whole area spotless. To say we're delighted with McGill plumbing is gross understatement. Thank you Mike and thank you McGill plumbing - you've now become our go to plumbing guys!

John McAuley

3 years ago

This is the second time we have needed the services of McGill Plumbing. And each time we have been fortunate enough to have Josh as our technician. He is always on time, courteous, and responsive. The company is a good value also. My wife and I highly recommend these folks.

LaDonna Blenis

4 years ago

Ryan Did an excellent job and explained everything fully.

Steve Vitale

4 years ago

My tankless water heater stopped working and I called McGill Plumbing who I have used in the past. Joe came to my house to do the repair and was very courteous and professional in doing his job. I'll continue to use McGill for all my plumbing needs. Steve vitale

Chris White

4 years ago

I've used McGill Plumbing for several years and they provide high-quality, quick service at an affordable price. I would recommend them to anyone.

Bruce Nicodemus

4 years ago

Matt Bradley

2 years ago

John Law33

3 years ago

I recently had a reverse osmosis system installed in my condo. Not only did I get a next day appointment, but Mike L showed up on time, ready to go and did an excellent job. He is a professional with a great attitude. McGill is the only plumbing company I use. Thanks again!

Patricia Granzig

4 years ago

The only thing we can say about McGill is that they are AWESOME...from beginning to end they stayed with us every step of the way. Their plumbers are incredible and sooooo knowledgeable and friendly.
With this quality of service it’s no wonder why they have been in business for over 75 years.
Well done McGill......

Helen Dunne

4 years ago

Mike L. from McGill Plumbing replaced my water heater. He did an excellent job of removing my old heater, cleaning up the old broken, rusted water pan and the floor. He installed the new water heater and the whole area looks great now! Mike was professional and very knowledgeable - certainly a pro when it comes to water heaters. I had lots of questions about my old one and the new one, and he was very patient, friendly and helpful in answering all my questions. I am extremely pleased with the wonderful job Mike did.

Tim F.

a year ago

Kyle the service tech was great. Very helpful and professional. Pricing was fair and no surprises.

Wahid Girgis

4 years ago

Rick was professional and courteous and did the job well and efficiently. He even made improvements to some drains that I didn't realize were necessary. 5/5!

George Spoto

4 years ago

Randy Sanders

3 years ago

Josh took great care of us. Fixed our problem quickly, explained procedure and even gave us some tips and recommendations. Very impressed with Josh and we've always been big fans of McGill.

Kim M

a year ago

We trust McGill Plumbing completely. They arrive when promised, are honest, don't overcharge. They are more than fair. We wouldn't call anyone else for our plumbing needs. We made that mistake once and McGill were the ones that had to call to repair the previous work, lesson learned.

Skip Weaver

3 years ago

Had a water heater replaced. From the initial call to McGill Plumbing to the repair person, Mike L, everyone was very knowledgeable and professional in every way. I’ve used McGill Plumbing several times, And I will continue to do so whenever a problem arises.

Lisa Cortez

4 years ago

Konstantin arrived early and finished quickly. He did a wonderful and thorough job. Very personable and professional. Will definitely use Konstantin and McGill Plumbing again.

Cheryl Battistoni

2 years ago

This company was the best!!!! I highly recommend them! We just had our floor put down a year and a half ago and we found out we had a leak under the floor under the fridge. They only made the hole big enough so they could fix it so it couldn’t be seen. We had no more flooring to fix the floor and it has been discontinued. They knew this and just did what they needed to without ruining our floor!!! Amazing job! Thank you!!!

Mary O'Conor

4 years ago

We had an emergency and even though it was a Holiday period I had somebody with me within an hour

Steven Postle

4 years ago

Came home from a weekend getaway to find a flooded first floor due to a water heater that crapped out after 17 years. I called Stephen at McGill at 10:30am and explained the situation. He sent Kyle out to the house. He was courteous, professional and did a great job explaining the process. Forty-five minutes later, Stephen arrived with the new water heater. Kyle finished the installation and was done by 1:00. I couldn’t be more pleased with this service call from Kyle and Stephen. Really appreciate your ability to help our family in short notice.

Kay Thompson

4 years ago

Josh was prompt, polite and resolved my problem.

Domenick Corigliano

2 years ago

Ryan did a fabulous job today working on my plumbing problems.
He was courteous and clean with his work.

Robert Harley

2 years ago

He did a great job 👏 5 stars

Kai Rush

14 years ago

I called at 7:30 and the father -son team arrived at 10:19 a.m. They worked hard and fast and fixed the problem in about an hour. I was shocked that I only paid $147.50 for the service. A friend told me they were good and would not cheat me and they did not! Call them!

June Scharra-Dawbarn

2 years ago

Tracy Clark

5 years ago

Very nice and helpful when I called. Tech arrived promptly and took care of my issue in a friendly and knowledgeable manner.

Marshall Koppel

3 years ago

I would like to compliment the service technician who came to our home today, Ben M. He is a very courteous, friendly young man, arrived at the scheduled time (actually a few minutes early which was nice), cleaned up the work area upon completion of his work, and explained what he had done for us. He is a credit to the staff of McGill Plumbing, and we will use their services, should we need them, again in the future.

Dan Laxton

4 years ago

Josh was here on time. Did the work very quickly and was very nice to us and talking with some tips to help keep drains clean. Would like to have him back every time we have problems.
Dan

Joseph T.

3 years ago

Very knowledgeable , patient and polite

Thomas Swindle

2 months ago

They were professional, courteous, and able to see me quickly. Excellent work and I highly recommend!

Pete & Amy Gretsch

5 years ago

We were referred to this company by a family member and they lived up to the exceptional referral. We called them with an issue with our kitchen sink and they were out within a few hours. They checked in right before coming to let us know they were on their way. They took care of the problem efficiently and expertly. Their prices are very reasonable. Cody cleaned up the little mess that was made really well! I can't say enough good things about this company.

Abigail Winkler

4 years ago

We were very impressed with Rick from McGill Plumbing. He installed a new water heater and took time with me to explain the warranty and made some helpful suggestions about a water alarm to put in the pan.

Jason Dillon

2 years ago

Christopher Barnas

4 years ago

Mike L was very professional, direct, and honest. He communicated very well and explained the steps required before starting work along with an estimated cost and time for each task. He also confirmed that the work needed to be performed and offered other possible solutions. Mike L will be requested for our next plumbing job in the very near future.

Frank Garcia

4 years ago

Nancy Ayers

4 years ago

Josh is great! Got the job done quickly and was pleasant to work with.

Reed Johnson

4 years ago

Service tech Josh helped me with a seriously clogged kitchen sink. He was on time, professional, courteous and did a great job for a reasonable cost. Would definately use them again.

Ron Stephens

3 years ago

Josh did an outstanding job for my Wife and I. He was on time, very courteous, most informative and he fixed our two issues in a very short period of time! I would love to be able to have Josh as our plumber anytime we have issues. He had a difficult issue with our drain, yet he worked through it and solved our problem. We were blessed to have Josh!

Todd Carlyle

a year ago

Very professional. I would continue to use McGill Plumbing.

Steve Swope

4 years ago

William Rhodes

4 years ago

Chip came out and rapidly cleaned up the problem which was a bit complicated due to the age of the faucet. But the water heater and angle stop were really fast. And when the part wasn't in his truck one was found and delivered I think within 15 minutes or so. Pretty cool.

Robert Mostowski

9 years ago

We were in a pinch and McGill got the job done. Top of the line Professional work done fast, done right and done at a reasonable price. Thank you very much for a job well done.

Tom hafner

4 years ago

Joe and Cody were pleasant, quick and cleaned up after themselves. They were extremely courteous to me so I will ask for them by name in the future.

Susan Rolison

4 years ago

Cody was my service pro. He was friendly and very knowledgeable.

James King

4 years ago

Konstantin did a professional job. I would have him come to my house to do any job.

Roberta Small

4 years ago

I called McGill around 12 today. Josh showed up around 12:45. He replaced a part in my toilet and only charged me a 1/2 hr rate. My toilet is back up and running! Thank you Josh 👍

Phyllis Latimer

5 years ago

Ryan did a fantastic job! However very disappointed in that I was NOT informed about the 15 min travel charge..so, he was here 10 mins short of an hour, but I was charged 1&1/4 hour ...so will likely not be using them again..
UPDATE: Kudos to the company for providing quick feedback and resolution to my issue/review..! However, I hope they reconsider their travel charge policy..as I don't see this is standard in the market..I've used 3 different companies in the last 6 months, and the other two companies had lower per hour charges, and no travel charges..

Kim Volz

4 years ago

on time, good service, fixed the issue and explained my options and made recommendations without any pressure

Nicole

a year ago

They are extremely helpful and knowledgeable. I strongly recommend them if you are looking for plumbing parts!

Heidi Joy

3 years ago

Ernie and Tom worked all day at my house until the plumbing issues were resolved. Highly recommend them.

Ken Dayton

3 years ago

Mike and Tom knew what they were doing , got the job done quickly and gave me insight as to what likely caused my plumbing problem

Lauren Levy

2 years ago

So grateful to James at McGill Plumbing for fixing my shower leak on a Saturday, quickly and efficiently!

Kvn Ksngr

3 years ago

Dominic helped me with the change out of two faucets professionally and in a timely manor. I would recommend him and use this company again.

Bill Hallar

4 years ago

Debbie Krieter

2 years ago

Jeff

11 years ago

been dealing with mcgill for years and they have never let me down

Karen Deakley

4 years ago

Konstantin was on time, friendly, courteous, and knowledgeable. I can't ask for a better experience. He answered our questions, planned the warranty fully and got the job done! We will definitely use McGill Plumbing again.

infinitejusticeone

4 years ago

For the first time in 33 years we had a serious plumbing problem and called at 9am and Josh and Kyle were here before 2pm and so polite. They explained the problem and what they needed to do and hopped right in and fixed the problem, backed up main drain. So efficient and the charge was exactly as I had been quoted on the phone. A breath of fresh air, no pun intended! I have added them to my Iphone contacts just in case!

Craig

6 years ago

Dr KT Erwin

5 years ago

Outdoor faucet broke, gushing like a fire hydrant. Called McGill on Saturday and Joe H came to my rescue. He was prompt, capable and managed the problem. Excellent service.

Mary Carroll

4 years ago

Lisa Flanery-Clark

5 years ago

These guys were polite and knowledgeable! They went above and beyond and kept it clean

Mandi Nelson

4 years ago

Ryan M. did an amazing job! He was very friendly and knowledgeable. He went the extra mile to make sure the job was done right. Best part was he explained everything and gave a few pointer on things that could done for prevention and possible future problems.

James R. Tucker

3 years ago

Jeff Lytle

2 years ago

Nancy S

3 years ago

Kyle was very professional and addressed the problem quickly. I was very impressed with his quality of work. I will use McGill Plumbing again and request Kyle the next time I have a plumbing problem.

Tamatha Brown

2 years ago

Josh unclogged a sewer line at about 75 feet for us. He was very respectful and knowledgeable and we will use this service again.

D B

4 years ago

Awesome five-star service from Ric at McGill! I trust McGill folks for all my plumbing needs and have for many years. Thanks for a job well done on my kitchen sink and those faucets.

Tristan walsh

a year ago

John Todd

3 years ago

Clyde Hembree

4 years ago

Joe H. was efficient and quickly installed the NuvoH2O system. Great service and friendly folks. Will use McGill again.

Laura Kempin

4 years ago

Such an amazing experience every time we need plumbing work done. Every employee that has ever come by or spoken with us has been extremely kind and informative. So refreshing to be able to find such a great and responsive company.

Sharon Cibrone

a year ago

The office staff were pleasant when I made an appt. and called me the day of the service to notify when and who would arrive.
The plumber, Mike, was on time, professional and did a great job, completing the work in an hour. (I was referred to McGill by friends who were happy with a service done at there house.)

jeffrey voss

3 years ago

We had major leak under our slab McGill sent Mike L out very professional went about his work and completed is work in 4 hrs. Kept us up to date on what he found. They were 40 minutes early for their appointment. Mike cleaned up when completed. Best of all no leak thank you Mike for the great service.

Mary Jo Kennedy

3 years ago

Scott W

7 years ago

Flawless service. They came right on time. Shane did a great job removing an old water softener, fixed a leaky shower valve and replaced a stuck shower head.

Mary Janda

5 years ago

Michaela Churilla

4 years ago

Courteous and efficient.

Chris McGarrah

4 years ago

The plumber Rick did an excellent job. He was on time and fixed my valve problem efficiently. He also gave me some good advice on valve maintenance with WD-40 and assessed the rest of my plumbing fixtures.

Debrah Nadler

3 years ago

We had a water clog in our kitchen. Josh came out and found our problem. He then rechecked it with his scope. Most companies just free a clog and take off. I was impressed with his extra step. He was friendly, neat, and polite as well as professional. We have used McGill Plumbing whenever we have had a problem and have always been pleased with their service. I HIGHLY recommend this company.

Steve Roberto

7 years ago

I called this morning from Ohio to have a hot water heater replaced in my condo as guests were staying there. They were very prompt and very clean. The installer was very nice to my guests and completed the job within 3 hours of my call. Home Depot and Lowes wouldn't even come for an estimate for 2 to 3 days. Thank you McGill!!!

Kellie

4 years ago

I called at 8:05 and Tonya answered, friendly and professional. She took my information and told me someone would be at my house TODAY between 10-3ish. It wasn't long and she called me back to inform me that some would be here at 9:00.. OMG I was so thankful. Josh arrived at 9:00 and he was friendly and got right to work on my problem. I was so glad that I called McGill Plumbing. If I ever need a plumber or a friend asks me if I know a Plumber I wont hesitate to say use McGill, They are the BEST...

Gordon Brathwaite

5 years ago

Great job installing my hot water heater by John and Matt

Dagny B

4 years ago

Very pleasant, professional and experienced!! Always a smile on his face and fast worker! Thanks, Josh

Julie McFee

2 years ago

Ryan M and Kyle were wonderful professional and very kind. I would request for them personally again My husband and I said. They were so punctual, thorough, clean and professional. I don't think I can praise these 2 men highly enough . Great job guys and thanks again.

Russell Settle

a year ago

Called for after hours service on 9/25 @ 11 pm. Answering service took my info but no call back from company. Called again 1.5 hours later & answering service confirmed my info but again no call back. Called @ 0700 on 9/27 & received a call back that the unclog team was booked all day and the earliest available service was Monday (next day) some time. I asked if they could refer another company that might be available and I was told to google it (in a nice way). I had previously used this company on 9/7 for this very same issue (clogged pipes) & the response was timely. They came out @ 930-10 pm and ran K60 cable down the vent stack and unclogged the drain. So, 4-5 star the 1st call but a 2 star this time (9/25) for lack of callback and no availability.

Terry Litchfield

4 years ago

Mike from McGill Plumbing installed a garbage disposal for us today. He was prompt, courteous and extremely neat. He worked efficiently and cleaned up so well that if we were not present, you would never know he was there. We highly recommend Mike L. and McGill Plumbing. Awesome job!!

Glenn Forney

4 years ago

Ryan was great! Enjoyed conversing with him while he completed all my requests. Would definitely use McGill again.

Nikki McQueen

4 years ago

Called in the morning.They called me back within an hour. Josh arrived right when they said and fixed my issue in less than an hour. Helped me with water pressure as well, which wasn't even why he came out. I would definitely recommend.

James Garcia

5 years ago

Scheduled me the same day for a non-emergency. Plumber was very knowledgeable.

Betty Bingaman

10 months ago

The Rottiefather

4 years ago

My water heater is leaking from the tank and needs to be replaced. On Thursday 3/28, I called 5 companies for estimates. I called McGill and David gave me an estimate for a Bradford White heater and expansion tank for $925. One of the other estimates I received was also for a Bradford White heater and expansion tank for $900 (clog kings). Due to name recognition and being around as long as I remember, I was going with McGill. Friday morning a little before 9, I called McGill to schedule the installation. I was told David was unavailable. I provided my information and was told David would call me back. Around 1 I called back because i had not received a call. I asked for David and another guy answered. He stated the showroom was very busy and David was not available. I explained that i already left a message and had not heard back. I again left my information and was told i would get a call. It is now Saturday and still no call. I don't know if David ever received my messages, so I am not blaming him. I run a pest control branch. If our customer service was this poor, I would be fired! Without customers, you have no business and you DO NOT have this customer. I gave you the opportunity to have my business and you flushed it down the toilet!(pun intended) I will have clog kings instal my new water heater.

SL Mayers

3 years ago

I called McGill for a stubborn kitchen sink clog after my previous plumber told me it would take 3 days to work me in “because it’s really busy with the folks up north coming down and finding issues.” They worked me in next day. Josh showed up in the promised window; diagnosed and fixed the issue promptly with an industrial snake,; and charged a reasonable price—and was great to work with. Would definitely recommend and use again.

Barabara Grimes

2 years ago

William Walker

a year ago

Friendly professional helpful plumbers

Wendy Capelin

4 years ago

He worked quickly, offered several options to solve the problem, cleaned up completely. Thank You.

Kathy Gerson

4 years ago

Mike was awesome. From the first visit to assess and estimate to the finished job, Mike was punctual, professional, courteous, and very diligent to complete an outstanding job. My hot water replacement was no easy task given the tight space and that several valves needed to be replaced as well as new piping. I'm very satisfied with the work and the customer experience. My dog was also comfortable with Mike working in the house - another confirmation of Mike's good character and demeanor. Will call McGill for any future plumbing needs.

Sue Ann McDowell

4 years ago

Mike preformed plumbing services at my home today.

John Michael

5 years ago

Have lived in Clearwater for more than 50 years. Have been using McGill for about 20 years. We recently had an insurance claim where unfortunately the insurance company mandated who would repair our kitchen.Well, we still had a leak so I called McGill and Jennifer arranged a service call. When Jonathan came he assessed our situation and came to the conclusion that the parts had been incorrectly assembled under our sink. He then proceeded to tell me he could reuse those parts to save us money. After he correctly hooked up our twin sinks he asked if there was any other plumbing issues to address as we were well under the minimum service time charge. So I asked him to look at an external leaking faucet which he determined needing replacement. All said and done, I paid $100.00 for everything and couldn’t be happier to have meet one of the most honest servicemen I’ve ever come across.

Rich Bahret

2 years ago

I was out of town and my wife called in a panic with an overflowing toilet. Even after talking her through shutting off water to the toilet and then shutting off the main water supply the leak continued. She called McGills and literally had a tech on the roof running a snake down the drain in 10 minutes, on a Saturday! Priceless! Well done!

Carmen

4 years ago

Adele Keegan

4 years ago

I ALWAYS call McGill for any plumbing need. Today Josh came to replace a garbage disposal. He was so professional and taught this retired teacher a lesson on garbage disposals. I know what to listen for,I know about the reset button, and I know how to use an Allan wrench to loosen blades when they are stuck. He said I could be his helper on his next garbage disposal call. This company will never disappointment and prices are fair. They even emailed me a $10.00 coupon that never expires. Thanks McGill

Pam A

5 years ago

Very helpful and knowledgeable. Great expierence and would recommend!

I Sherr

2 years ago

Our water softener broke on a Friday and by Tuesday we had a new water softener. Ric the technician was very professional and knowlegeable. He was very throughrough and provided excellent workmanship. The office staff was friendly and attentive to our needs. Called a couple of times to ask questions about the new water softener being installed and everytime they answered my questions. We won't hesitate to call them again for our plumbing needs.

The ProseShop

a year ago

Definitely a 5-star rating for this company and the staff. Have had 2 clogs in a year and both times, they were knowledgeable and worked to get us in quickly on the schedule. I would highly recommend them as a homeowner in the Clearwater Beach area.

james christie

4 years ago

McGill Plumbing is the best! Knowledgeable and helpful staff and very reasonable prices.

Boyd Crisler

3 years ago

Josh did a great job this morning on my clogged tub. He found a plastic cap in the line and got it out. I was ready to rip the floor up and replace the pipe. No need. Plastic cap has been there a long time but had flipped over and clogged the drain. Thanks Josh

Sandra Wolford

3 years ago

Josh was right on time. Got right to work and diagnosed the problem quickly. He was very friendly and patiently explained the problem and answered my questions. He fixed the leak quickly and cleaned up after himself. I will use him for future projects without hesitation.

Grandpa DanDan

2 years ago

They carry a lot more parts than home improvement stores and great customer service.

Kathryn Stover

4 years ago

Josh and his assistant were very quick, thorough, and professional. He helped me understand how my specific plumbing lines are run and how to avoid future problems! Great service! When we redo our bathrooms and need a plumber I know who to call!

Charlotte Braziel

4 years ago

Josh arrived on time and was very pleasant. He took the time to explain the problem and how to fix the issues. He went right to work, resolved the problem and then cleaned up. I highly recommend Josh for his professional attitude and skills

Jeffrey Felmus

4 years ago

McGill has been my go to plumber for several years. Their service is always excellent and I highly recommend them for your plumbing needs. Mike was great. He came out on a Sunday to fix a major clog at my home. He reflects a devoted team of plumbers that go the extra mile to please the customer and I greatly appreciate their dedication.

Hancel Castillo

4 years ago

Joshua Perez

6 years ago

Going to a plumbing store I thought I was going to be paying twice as much but surprisingly the parts I got were less then other places

Ronald Whitchurch

4 years ago

As usual, McGill fixed my reverse osmosis valve issue with expertise & friendliness!! I've used McGill for many years & they have helped me with lots of plumbing problems none the least of which have been major ones - I heartily recommend them to everyone! I wouldn't ever consider calling anyone else for my plumbing needs

Luke Hofmann

4 years ago

Reading all these reviews from upset customers complaining about McGill Services and their employees, especially the individual whom like to reply back to these bad reviews in unprofessional manner. Now keep in mind whom ever reads/replies back to these bad review about this company must understand that it’s our First Amendment Right to express ourselves (FREE SPEACH) in an appropriate manner yet still telling the truth. Especially if it comes from an active employee coming from and representing a Large well known company like this one.

Cr Bailey

4 years ago

On 5-12-19 we had an emergency that consisted of our kitchen sink backing up. I attempted to fix the sink with a plunger....no good. We called McGill at approximately 3:50p and spoke with Shane. Within 35 min Josh was at our residence. He was very friendly and knowledgeable about the issue we were experiencing. Apparently the main line that drains the kitchen sink and washing machine was backed up. Josh was on our roof with what I will call a supersnake and remedied the issue. He was done within an hour. He gave us a few tips in regards to keeping the line clean and even how to test where in the line if a potential issue should arise. We have been using McGill Plumbing for the past 13 years and have always been satisfied with their quality of work. Our most recent experience proves no different. Thank-you.

Rob Crosley

5 years ago

The repairman showed up early and repaired the broken faucet quickly. They are affordable and timley

Lisa Pizza

a year ago

On time! Professional excellent work.

Dan Graham

4 years ago

I can’t say enough good things about McGill Plumbing. As a property manager of luxury high rise condos there is nothing more important than a great plumber. One wrong move and millions in damages not to mention the headache. They are always there when you need them. Their guys are considerate, neat and clean, and always professional. I know I can always depend on them when we need them.

Always feel comfortable recommending them to residents. The guys at McGill from top to bottom are A+++.

Dan Graham
Condominium Associates

Danielle Sample

a year ago

Thank you to John, Scott, and Nikki for your help with getting our water softener fixed. We really appreciate all your help in getting us back on track.

Donna Grunberg

4 years ago

Joy M

5 years ago

As a single woman, it is important to me to feel comfortable with service men working inside my home. Josh put me at ease with his prompt, professional, courteous demeanor. He was knowledgeable and informative.

Anthony Clark

5 years ago

Wade Gibson

3 years ago

I have used McGill several times for repairs beyond my plumbing expertise. McGill’s service techs arrived on time as scheduled.... preformed the repair professionally ... no call back. Fair price for the job

Howard Davis

4 years ago

We have been using McGill for a few years now. They have knowledgable plumbers and fair pricing. Rick just came out and helped us with a water heater issue. I thought it was going to have to be replaced but he immediately recognized that is was not the water heater but another problem. Fixed the problem and saved us a lot of money.Thanks!

Brittany Henley

5 years ago

As a landlord, I have come to rely on McGill. Prompt, professional and affordable, they make me feel like a valued customer. Highly recommend!!

George Daughenbaugh

5 months ago

Thank you McGill Plumbing for prompt on time service and the very professional and curtious technician Cody who fixed our problem without breaking the bank. Much appreciated!!!

Anna Goodwin

4 years ago

Josh was great, very friendly, he explained everything. Gave some helpful hints.

Cynthia Giordano

4 years ago

Ryan worked very hard and did his best to fix our plumbing problem!

Positive Vibes

4 years ago

My current malfunctioning water heater manufacturer offered me a new water heater and this place has no interest in installing it. Asks me well how are you gana get the new unit I LOL and reply Well thats why I'm calling you sir. Little interest here in installing products that they don't carry. Thank you, Next.

R T

3 years ago

Had a leaking water heater and called McGill, why not support our local businesses. This was july 2017. The recommended a new water heater. Sure $1300 they installed it all great after a few hours. Since then the water at home never got very hot as before and the unit made weird noises. Called them a couple of times to come and check since it just didn't feel right, of course they came and didn't find anything. Fast forward last week the unit started to leak everyday for the past 10 days. I called them and spoke with someone claiming to be the manager. I tried to explain the issue and since the unit is still under warranty I asked for them to come and look at it. He kept saying its $150/hour. These are hard times for businesses and I get it they are there to make money but that shouldn't be the first thing coming out of their mouths. I decided to call another local plumber and the moment they walked in they identified the issue. The water heater was connected wrong, McGill installer had connected the cold water line to the hot inlet in the water heater and the expansion tank to the hot water line which is a big no no. I don't understand how they fail to see that while doing the installation. Got a new water heater and a job done right today. If you get work done by these guys make sure it's done right cuz once they gone is done! Would never deal with them again. Pinellas has a bunch of other honest companies that would love to earn our business.

Katie Davis

3 years ago

Josh was courteous and quick to respond to the call. I will definitely use McGill Plumbing for all of my plumbing needs.

Rosemary Mobley

4 years ago

Prompt and friendly service.

James Johnson

5 years ago

Konstantin did a great job for McGill.....very professional and courteous....would bring him back to our house any time.

John King

2 years ago

My inp

Mark Morales

4 years ago

Tried to use McGill to get an estimate on repairs necessary in my home found during a home inspection. I paid them $150 and then they gave me another home inspection report that mirrored the one that I gave them to begin with. When I asked them for the pricing of it all they told me they couldn't give me an accurate number. Not to mention this took all in all about a week when it was only supposed to be two days. In my experience McGill and their customer service was poor in communication & professionalism, and at the end of the day they didn't even get the job done. Would not recommend their service.

Don Bowman

a year ago

Mark arrived on time and was very personable and professional. He identified my problem with a leak in my plumbing and it was fixed very quickly. I give Mark and McGill plumbing 5 stars and they have a new lifelong customer. Thank you for your service!

Elizabeth Zaski

4 years ago

It is so hard to find a great plumber and one that comes quickly. We called McGill and Josh came the same day, fixed our stopped up kitchen sink and worked quickly to finish to job in 1 hour to keep the bill down. Josh is a great guy, hard worker and we will definitely call McGill again!!!

Jean Petersen

5 years ago

Outstanding customer service today working with Steve at McGill. Steve called to let me know when he was coming. Once on site he explained, in terms I comprehended, the issue at hand. Parts were delivered and the problem was corrected. Steve was polite and got the job done!

constance gross

3 years ago

Mike was terrific. Worked hard and diligently. He was very professional. The best!

Darwin HIll

4 years ago

Friendly, good worker and went right after the problem. The repair was completed within reason and that saves cost via labor. This company has been called many times to our condo building and they all know the plumbing issues that may arise. Highly recommend.

Beverly Collins

3 months ago

We've been using McGill Plumbing for years. Ric came out and serviced our toilet and spare bathroom shower. The service was timely and we're so glad to be able to use our shower again.
One time we went with another plumber and were very disappointed. Were sticking with McGill Plumbing!!!

Madeleine B

4 years ago

The folks at McGill Plumbing are perfect. Mike Leone came to our house with Matt and not only were they nice, polite, relaxed people but they were experienced and knew just want I wanted and what to do. They went out of their way to do a perfect job. They answered all my millions of questions patiently. I am so grateful for the work that was done to make my home nice and add to our kitchen job. Thank you Mike! Thank you Matt! We will ask for you when we are ready to finish our kitchen project.

Jonathan Mirto

3 years ago

Jerry Boettcher

5 years ago

Very happy with Joe H. having installed new kitchen sink and faucet and also two bathroom faucets. Joe is very professional, courteous and highly knowledgeable and efficient. McGill is lucky to have such a fine individual representing you ! Thank you Joe !!

Kristine Trunzo

4 years ago

Josh was professional, honest, quick, and thorough. Thank you.

Tom Panageas

3 years ago

Was referred to McGill by a friend. They came over pretty quick and were accommodating of my schedule. A Mr. Mike L stopped by and was very respectful, nice, clean and had good manners. He fixed a corroded pipe in my attic very quick. Iv'e been around a lot of blue collar people in my life and it is hard to find good workers who also know how to act around customers but McGill has seemed to have got it. Would HIGHLY recommend these guys to anyone. They get the job done without costing an arm and a leg. Thank you Mike.

Formby Blue

3 years ago

Josh provided excellent service, thanks. GM

Joe Gearhart

3 months ago

Sent three messages on their website for the last three weeks and have yet to hear from them. Do not contact them through their messaging system on their website. It does not work.

Edit: tried their email system again that’s front page on the website. Still get no message or phone call back. (Tried a 4th time. Still nothing)

However they have helped me before when replacing a bathtub pipe and they did great work.

Edit: hired them again to fix a broken water line outside. Did great work and fixed it. Unfortunately a separate pipe on the same line popped out. It was raining and everything so I assumed they’d come back the next door or something. Nope. Came right back out with another crew and fixed it. Absolutely recommend!

Terry Affeld

3 years ago

Fast & reliable

Terri Naylor

3 years ago

Josh jumped right in, quickly assessing and resolving the issue. We have peace of mind after Josh completed his work. Greatly appreciate his knowledge and professionalism.

Leena Mitchell

2 years ago

Jacqueline Noveck

9 years ago

Good, honest people, unlike Ben Franklin Plumbing.

ShadowBrad727

a year ago

This review is actually for KYLE but Can't find his name off ReviewBuzz.com.

SO anyway, I had a leak in the kitchen sink and this dude knew exactly what the issue was and how to fix it, sadly we couldn't unplug it simply or replace it due to not having the parts needed for the type of service, but he did offer options and helpful advice how to fix it! He even checked underneath the sink for leaks or any other possible issues.

Since the job I asked was so simply fixed I asked if he could check the toilet for any other issues since I don't usually have a plumber over, he fixed and replaced a certain pipe in the toilet and went on his way! Thanks again guys! If I ever wanna say Screw It and replace the entire sink I will definitely give you a call!

Trace Grantham

4 years ago

We needed help turning off a water valve. Konstantin was wonderful! Not only did he help us with exactly what we needed but he recognized immediately that our washer hose was in dire need of help, something that I overlook when proceeding with our busy lives. Thank God he called that out and fixed it and made it look beautiful! He saved us probably heard$$$ of money, avoiding a disaster that was lurking around the corner. Thank you for McGill Plumbing for sending Konstantin to help us!

Sharon Denton

4 years ago

Thank you for fixing our plumbing issue! Kyle was professional, personable, reliable & quickly resolved the plumbing issue. Thank you!

donna hedman

4 years ago

Ernie and Chip were very efficient, nice and knew what they were doing.

Joseph and Sylvia Sobotka

4 years ago

Mike L replaced two valves and toilet fill valves. He was courteous and personable. He did a great job in a short amount of time. We will definitely use McGill Plumbing again.

Jay Ver Hulst

4 years ago

One of the first plumbers who cared enough to go the extra mile.

Ashley S

4 years ago

Always professional and always courteous staff who get the job done! We’ve been using them for over 18years and will continue to do so. While their prices can be higher than some, the quality and timelines of their work make it an investment. Josh was our service provider today. He was very cordial and efficient. Thanks McGill!

DeAnna Julio

7 months ago

Had McGill to my house twice, no camera was used kept having same issue. Finally found a plumber who used a camera on initial consultation at no charge, and mcgill was totally off the mark. I would not suggest them! I feel I was taken advantage off. I have pictures to prove it. What I paid McGill could have paid for my repair yesterday. Said I had a soft clog, meaning g toilet paper stuck, second person said maybe roots, maybe??? It turned out it was tree root crushed pipe allowing for slow drain. Camera said my pipes look great and no way toilet paper would catch. ***(update 2/14/2023) a supervisor did call me about ten days after seeing my review and was very kind and we spoke about the difficulties I had with McGill service. And they did refund me 100% and I appreciate the call and the 100% money back guarantee. I will try them again in the future, knowing what I now. I'm looking forward to that review being a 5 star. Hopefully not any time soon, thank you again for responding and following up.

Brand K.

5 years ago

Water valve leak on Thanksgiving of all days. Replaced two valves and price was very reasonable for a holiday. Steve was very professional and did a great job. THANK YOU!!!

BRUCE ELLIOTT

3 years ago

Have been having an issue with the plumbing on an older house here in the jungle area of St Petersburg... called McGill they send a technician outp. After speaking with him and letting him know what I knew about the problem he went over and above and the place has never ever been this smell free apparently sewer gas have been backing up into the house.... these people are professional plumbers they take care of the customer first and foremost always going over and above and exceeding expectations thank you again with McGill Plumbing

josh arnold

a year ago

Great place, I use them a lot, they always have what I need for my jobs

Gigi

2 years ago

Service is always on time, expeditious resolutions & the technicians have always provide high levels of customer service

lisa gledhill

4 years ago

Cody thank you for MacGyvering together thru the sink install. Ideal tools to add to your toolbox..right angle blade & duct tape.. It sure got the job done! Thank you for working with me. It surely made a difference in a tough spot.

Brenda Bracey

4 years ago

McGill comes through again! I needed to replace a toilet, and already have too many projects going. Instead, I called McGill for some pricing, did a little homework on the product they recommended, and had a new toilet installed the next morning. Thank you! I could have saved a little by doing it myself, but sometimes it's worth the money to have a job done professionally. I needed the shut off valve replaced as well, and didn't want to tackle that one. The did an excellent job, and were so fast. Thank you Kyle!

Justin Davis

3 years ago

Josh got to the house on time and came in and fixed the issue very quickly. We're super happy with the result.

Peggy Schmetzer

5 years ago

John N. was wonderful. He did the job efficiently. I was very happy.

Chris Johnson

4 years ago

Natalie Palmquist

4 years ago

I was anxious about a repair as another company had just charged my neighbor $465 for the same repair. But Rick from McGill came out and had the problem fixed in about 45 min. for about $150. They were quick and efficient besides the obvious great price. I'll be a customer from now on. They're the best!

Karen Lessl

4 years ago

Rick was very friendly and positive from the minute he walked in the door. He was able to fix my problem(s) immediately and although we joked a bit, he was professional.

SUSAN DEREN

2 years ago

I am the owner of Body Flow Wellness in Clearwater. This company did a great job with a complex installation of 2 colon hydrotherapy machines. John installed my first one back in 2017. Joe & Steve installed my most resent machine. They all did a great job, was very professional & courteous! I highly recommend this plumbing business.

Elizabeth Martin

3 years ago

Quick and professional! Very courteous and fair priced will definitely call them again if needed! Sending recommendations to all my neighbors!!! I had leaking valves in the wall my handles were old and worn he replace everything what an excellent job!

Alexis Barry

4 years ago

I called McGill's first thing Monday morning asking if they could send someone out to look at my hot water heater (as I had been taking cold showers all weekend). Within 45 minutes of calling a technician was at my house to look at the problem. After discussing and accessing we decided it was time to replace my water heater, once we agreed he got the water heater here and installed by lunch time. Total time of 4 hours from call to new water heater and the technician Mike was very nice and personable. The whole experience was quick and painless and I am back to hot showers.

Sara Dilley

5 years ago

Dennis Smith

9 months ago

Tom installed a replacement water softener. He was very thorough and explained all the important details regarding our new softener. He is very knowledgeable and very informative. Tom is an excellent technician. We will definitely request his services again as needed.

Tom Wilson

2 years ago

CrashHouseRiot

4 years ago

McGill Plumbing came out to my house, Josh was the Service technician and he was not only professional but courteous and friendly. He listened to my concerns as well as explained everything to me. The customer experience was an A+. I would have no hesitations contacting this company again.

CleanPak Products

5 years ago

John and Jim originally came to diagnose and search for a clogged drain in an old St Petersburg house. They arrived as advertised, went right to work. They explained each step of the process. After determining the cause, they set up a second visit to re-plumb and reroute the original sewer line. Again on the second visit they arrived on time and went tight to work. It took both of them most of the day to complete the work. They kept me informed of the progress and showed me the new drain lines etc. before covering them and replacing the sidewalk pavers that needed to be removed to gain access. Professional, pleasant , courteous. I would recommend them highly and will definitely use them when another need arises.

Kurt O'Brien

4 years ago

Ryan did a fantastic job for us. He was friendly, courteous, professional, knowledgeable, and efficient. I will use McGill Plumbing in the future and will ask for Ryan.

Karen Plant

8 years ago

We had a kitchen faucet start leaking profusely. While I was turning off the water, the pea trap and adjoining pipe broke off.
McGill Plumbing (Ernie) responded promptly! He replaced our faucet with a new Moen, and replaced the corroded pipes under the sink for an extremely reasonable price! Ernie worked quickly with expertise.
We have a new plumber!!

Patriot Matt (How To Whatever)

10 months ago

Amazing service! Both of my toilets were backed up. They came and he was here 5 minutes and knew right away what it was. Which turns out all it was, was a 10 dollar vent cap part causing the issue and I was only charged the service call price and he was only here half an hour. I ordered the part I needed. The first company I had called prior to McGill instantly wanted to charge me $375 right of the bat to scope my line over the phone without even looking at the problem. Highly recommend McGill. They actually care about their customer and I highly appreciate that honesty. Amazing guys thank you!

Irene M

3 years ago

Josh arrived on time and fixed the two sinks in thirty minutes. Do I need to say more? I couldn't be happier with the service I received and would call McGill Plumbing back in a heartbeat.

Vernon Kilby

2 years ago

Good service. Great people. Fixed the issues we had.

Sue Eisenhart

11 years ago

We have use McGill for years! They know their stuff! They are reliable and always get it done right the first trip out. I've been lured twice by coupons in the mail to other plumbers - only to find myself calling McGill out to do the work over again correctly.

Beverly Gatewood

2 years ago

Ernie and Dylan did outstanding work. They kept me informed as to what they were doing. The cost was $1800.00 cheaper what Roto Rooter wanted to charge. The work Roto Rooter wanted to charge I did not need.
Thank you
Ernie & Dylan
I will be calling McGill again if I have plumbing is issues again which I think I won't.

Ashley Marie Hansen

2 years ago

I cannot say enough good things about McGill Plumbing, but specifically my Plumber, Mark. While here on a scheduled service call to remedy a missing gasket on the overflow drain in a tub, Mark noted that we had 1/2” piping at a junction from the waste drain leaving the tub. Mark explained that over time the small diameter could fill with soap scum, hair, sand from the beach, etc and I’d be calling him frequently to address clogging issues. We had Mark back out to turn this 1/2” junction pipe to a 1 1/2” pipe (I also am not sure if I’m using all the correct terminology). The quickness at which both services were completed were appreciated. I also appreciated the kindness and patience Mark took with me during explanations. They were extremely punctual and tidy during their visit. I will 100% be calling McGill in the future should I require their services!!

Dick MacPherson

3 years ago

Kyle was great. Great personality very efficient and knowledgeable.
Did a great job at a reasonable rate

Janet Jordan

6 years ago

Robert was excellent twice, thank you for finding our clog out in the street. Much appreciated!

Melissa Patterson

5 years ago

I just want to say that this company is honest and very kind. The plumber that came out was ultimately not able to resolve our issue but it was not his fault. We just bought this house and didn't know we were on a septic. So we need septic company to come. But they waived the fee for their services, even after i offered to pay a portion for their efforts. I will be calling them again for any other issues. Really means SO MUCH considering we have a bigger issue that is our of their realm!

Judith Hartman

4 years ago

Josh was very professional, and took care of the problem I was having in my home. He explained all that he was doing to get my sink working properly and I appreciated that. Josh has done work for me in the past and McGill is very fortunate to have him working for their company.
I have dealt with McGill before and have always been pleased. I would not hesitate to recommend them to friends and neighbors.

Peggi Brannen

4 years ago

I had 3 other service companies come to repair my washing machine. one of them said that my fixtures are bad and I will have a flood if I don't change them, and that the water pressure is weak.
Then I Called Mcgill, They sent Chip and he was Great. He found out that the water was turned off, possibly by the other service people. He suggested to change the hoses (which we did) with better quality stainless steel, He assured me that the fixture are perfectly fine. Thank you so much Chip. I will be calling Mcgill first from now on.

Ray Marshall

4 years ago

Very professional company. They checked all the customer service boxes.
Kyle was prompt, courteous and very efficient. We could not be happier with the service he provided. We will not hesitate to call again when plumbing needs arise.

Mort Pes

11 years ago

A steady customer for 40 years. Highly recommended.

Stephanie Johnson

3 years ago

Wonderful company and knowledgeable staff. We were shopping for a hard to find hot water heater and were able to get it the same day from McGill's! Would recommend to anyone who can't find the right piece, they probably have it or know where to get it.

Don Mcclymont

4 years ago

We are renting in Palm Hill Country Club. We had a fairly complicated plumbing problem and our owners called McGill Plumbing. I was concerned that the problem could not be fixed without major disruption. Cody arrived with a smille on his face and went to work right away. He worked hard and kept me informed of his progress. He had to go under the house about 7 times crawling though the dirt without any complaints. After an hour and a half the problem was fixed perfectly.

The cost was very fair and Cody was great. I highly recommend this company! Thanks Cody!

Jeanne Ha

4 years ago

Very pleased with the professionalism and friendly service by Mike L. He took care of everything requested at a reasonable price. Mike informed me of the charges before he began work, so no surprises. He cleared a slow moving drain, replaced parts in a toilet tank and installed a new garbage disposal, then checked that all were working properly. I will be needing a new water heater in the future and will no doubt be calling McGill again and specifically asking for Mike. I appreciated his expertise and congenial manner.

Adam Verigan

4 years ago

We have used McGill Plumbing a few times in the past. But, this time our service provider, Ryan M., went above and beyond in taking care of our needs and in meeting our requests for cleanliness. He is not only an experienced professional but he is also kind, courteous, and conscientious. We praise Jesus for him and we wish that all service professionals were more like him! He was able to resolve the primary issue with our toilet even with an odd and troublesome flange opening. His work gives my wife and I peace of mind which is greatly appreciated! We have no hesitation in referring others to McGill and we will always request Ryan M. for any future plumbing needs.

Keith Bernabei

2 years ago

ChickieDee Kenny

5 years ago

OUTSTANDING Fast Service!!! I was just wow’d right now from after having a break in our pipe outside underneath the ground on the side of our house. From the first point of contact, named Jessica who was so genuinely caring and compassionate to a Wonderful Gentlman named Konstantin!!!

Konstantin came out to access that it was a local break and immediately fixed it Perfectly!! You can tell that he takes True Pride & Care in his expertise work.

You now have a Forever Customer and we will definitely recommend your company to all of our Family, Friends and Co-Workers!!

Thank you so much and God Bless You!!

Eli Freilich

4 years ago

Ramzi Khoury

5 years ago

I had a problem with my water softener. It failed, resulting in resin beads being dumped into the pipes in my house. Having gone through this before, I knew the drill. Put the softener in bypass mode, and then open up all the taps in the house to let the system flush out the beads. Of course you have to remove aerators and such. Well evidently, I didn't succeed at putting it in bypass mode. But Konstantine was very amiable and pointed that out in a nice way, and understood everything I had done. So we agreed it was time to replace my water softener, having failed twice in 15 years. Additionally, it turned out the main water shutoff valve to my house was not working either. So he replaced that, replaced the water softener, replaced 2 leaky bathroom fixtures, and all the aerators. He was very efficient and had the work done in under 3 hours. The water pressure in my house is excellent and the softener is doing its job. Thank you Konstantine!!!

Ralph Rossi

4 years ago

Lori Bushey

4 months ago

McGill has been dragging their feet regarding a faulty icemaker line installd by one of their techs. It had a splice in it and leaked and soaked my kitchen cabinets. They sent a company out to dry cabinets. They were here for over a week, sounded like a wind tunnel in my home. Inusance adjuster came the following week to appraise damage. Now McGill has been giving me the run around, as I call weekly to find out when repairs will be. Almost 5 months later, they have told me:
1. Call adjuster - (he is a private adjustment contractor) whom I have called twice and he said he just gives an estimate and submits to insurance.
2. Call insurance company, yet they will not give me their insurance company's name.
3. Heather (contact at McGill) tells me she will return my calls and get to the bottom of this, to no avail.
4. Today, 5/15, I called, and again I was told to call adjuster, which I did and he said he already told Heather to contact insurance company. He said he would call hr again today.
I am tired of the run around. I want my cabinet repaired ASAP...PLEASE!!!

Gary Johnson

4 years ago

Very happy with the prompt service. The service pro Konstantin P. was the best, he accessed my water heater problem and we decided that it was time for the 9 year old rusted out heater to go. The area that had to be worked in was very tight and Konstantin was very patient. I would give six stars if I could. I will use McGill for any future plumbing needs and will request Konstantin to do the work.

Joanne Biamonte

3 years ago

I had a water leak at the pipe that comes into my house from the main street. The leak was below the shut off valve. I stopped by your shop at 8:00 AM this morning seeking help for my problem as my water had been shut off at the meter on Saturday morning. Your customer service personnel was most helpful and assured me it would be handled today. Kyle came to my house in the afternoon and cut the pipe and install a new section with an easy shut off
valve and faucet in no time. He then check inside the house to make sure
I had good water pressure. I can't thank you enough for the excellent service and have found myself a great plumbing company. I lost my husband a few years ago in a motorcycle accident and he always took care of this kind of problem. I will be calling your office for whatever plumbing
problems that I may have in the future. Again, thank so much for the excellent service.

Dave Libby

4 years ago

Felix Koutsourais

2 months ago

If you have to have a water heater problem, these folks are the ones to call. Super attentive and very professional. Our technician Jim deserves 10 stars! Thank you Jim for such understanding and service while replacing our water heater.

Bruce Corwin

4 years ago

Rob Klingel

4 years ago

The folks behind the counter are very knowledgeable, helpful, and friendly. Surprisingly, the prices are comparable to any big box store, but with superior quality.

Douglas MOROSOFF

3 years ago

McGill Plumbing came in to do some work for my wife and I and while the work was very professionally done promptly done and priced extremely fairly, what made the difference for us was the person that actually did the work, Mike L. He not only did what needed to be done perfectly, but he went the extra mile and fixed something that was loose and bothering us. Where other plumbers just ignored it Mike took the time to make sure everything was perfect.

In a world where customer service and professionalism seems to have faded, Mike showed us that It is far from over. I not only recommend McGill Plumbing, but I recommend you call and ask for Mike.

Jacqueline Radich

4 years ago

McGill Plumbling has always provided outstanding service for us. Their employees have always done a great job. Today we were very fortunate to have Cody solve our plumbing problem. He was very kind and pleasant. It was a pleasure to have him work in our home.

Sheri Bagley

5 years ago

John did a fantastic job checking our washer connections and making recommendations. While he was here he also added salt to our softener for me! Thanks for the help!

Gary Johnson

3 years ago

Ryan did a great job resolving our drainage problem and explained what he was doing to resolve the blockage. Very helpful and nice guy

Patricia Rella

5 years ago

John and his assistant were thorough, knowledgeable and professional and took care of my problem in a timely manner. Cleaned up and very reasonable. Parting words were “you are now my new plumber”.
Pat Rella

BonesBoat

2 years ago

I called McGill for a a few clogged drains. I always fear the worst with old plumbing and plumbers charges. Ben came out on time, found the blockage and had it done in 30 minutes. The price was surprisingly low and the work and clean up were great. Thanks Ben and McGill!

Paul trackewicz

4 months ago

Awesome company. Good prices .

Jia

4 years ago

Josh and Kyle did a fanastic job to have my water lines (sink and dishwasher) disconnected and then reconnected using new pipes after new countertop and sink were put in. They also installed my new motion sensored faucet. They were very professional and their price was very reasonable. I am very happy with the newly installed faucet as well as the new pipes down here. I will definetly call them again for future needs.

John B

3 years ago

We had a 6 gallon an hour water leak that we couldn't find. John came out and tracked it down to the line between the meter and our house. He dug out the line, found the leak, replaced the line and added a new manual shut off valve at the house. All in the space of maybe 4 hours.

I was very happy with the job. John was friendly, professional and communicative. The rate was very reasonable.

I did mislead him at first thinking it was under the kitchen sink. John figured it out despite the goose chase. Much appreciated.

Highly recommend.

Kimberly Savetamal

4 years ago

Josh, was very helpful very professional, took the time to explain the situation and how it can be resolved.
Very courteous. highly recommended. Will use McGill again, will recommend to others. Problem was solved, couldn't be happier I called McGill!

Lavenia Peter

5 years ago

McGill did a great job servicing my kitchen issue. They were early and effective for 30% less money than my prior plumber. They even gave me some procedures to prevent future issues. I should have called them first. I guess that is why they have been around for over 30 years.

Jason Sanders

3 years ago

John and Tom came out to replace our hot water tank. They were very professional and polite and cleaned up after they were done. They explained everything beforehand to make sure I understood what needed to be done. Excellent service would recommend to all my family and friends.

Greg Arbutine

5 years ago

The plumbers in town!

John Charbonneau

7 years ago

The part I wanted does not exist yet this very informal gentleman spent over 30 minutes putting together small fittings that eventually resolved my problem, all for a few dollars. Such caring not seen in years! Furthermore, he had just made a lady cry by first finding her a replacement toilet cover and then not even charging her for it.

Tina Roy

6 months ago

Holly Dunnagan

3 years ago

I've had a lot of plumbing work done in my life, and as far as I'm concerned there's no need to call anyone else. The best plumber I've ever used!

Robert Wooten

3 years ago

Thank goodness for Jonathan and Dillan. They came out on short notice late Friday evening and saved us from being without water all weekend. Top notch service. Thank you SO MUCH.👍

Melissa D

4 years ago

Staff was very helpful and very fast. Resolved my issue completely. Company itself charged for two service calls because one service professional came out and they had to call in someone else for the issue. Was not very happy about that.

Sue Brewer

3 years ago

Very professional, kind and quick. Thank you!

Penny

3 years ago

Mike was honest and saved me money. His work was good and he cleaned up under the sink. I'll use them again for a disposal soon.

Mark Serelis

a month ago

Extremely helpful in replacing a valve/line for shower. And reasonable $$$...thanks..

Ruth McEwen

4 years ago

Excellent service. Extremely professional. Thanks, Mike.

Roger Rayburn

3 years ago

This company shut the water off to a building without letting anyone else in the building know they were going to do it. More so, this was not an emergency situation. When I called them they said it was not their responsibility to let other owners in a condo building know. We live in a four unit condo building, all units privately owned. The company said their technicians do not have the time to knock on doors and let others know. Those would have taken all of 5 minutes and would have been a common coutesy. They stated their common practice was to tell the person who orders the work to let others know and that the tech also asks when they arrive if others have been informed. Obviously, they did not follow common practice seeing no one informed the other three owners.

Tom Grippa

3 years ago

Kyle was very responsive and efficient in replacing our toilet wax ring. Very professional young man I would highly recommend for your plumbing needs.

Bruce Christie

4 years ago

craig begelman

a year ago

These guys were awesome from start to finish. My wife and I went in there and ordered a new faucet and met with Shane. His service was excellent and answered all our questions. He ordered our materials and then we setup installation. We just had the faucet installed and they also fixed an old leaking spigot outside. Kyle our Installer was Awesome!!! Very quick and thorough.. He was training a new guy Justin and he was explaining everything to him like a true professional. A great experience from start to finish..

Jennifer Lane

4 years ago

We've been using them for years. Always prompt and courteous! David helped me when I stopped by the showroom last week and Josh did a great job on the installs today. Thanks!!

Connor Brown

4 years ago

Two guys showed up on time and were friendly and courteous. They began working right away and didn't waste any time. They were very knowledgeable and fixed the problem very quickly. They were recommended to me by two people and I'm glad I used them.

Jane Adami

4 years ago

I can’t imagine better service! He arrived promptly, he cleaned up after installation, he was knowledgeable and fixed all my plumbing issues. I will definitely recommend McGill and this serviceman.

Asad Malik

8 months ago

Drives like a maniac

Beth

4 years ago

Ryan was amazing! He is very professional, knowledgeable and personable. He quickly diagnosed and corrected the problem...did a great job.
He left my home in the same condition as he found it (that is good)
I highly recommend McGill Plumbing. Should there be any future plumbing issues I will call them.

Kristy Cuttita

3 years ago

Just had a leak fixed, wall patched and a new water softener installed. Joe was great! Everything looks great! Two other companies wanted to charge over $4000 and not even patch the hole. Glad we chose McGill...ended up being a lot cheaper and got everything we needed dobe. We definitely found our plumber company.

Agnes Green

4 years ago

I have used McGill for my business and home plumbing needs. You will not find a better plumbing service around. They are honest, efficient, timely and will get the job done (right).
I highly recommend this company!!

leif oskarsson

4 years ago

This guy was great. Great install and redid old plumbing just great customer service and had Cody with him. Clean professional friendly and werry nice. Really made a great job.

Michael Taylor

4 years ago

Ryan arrived on time, worked quickly, and was both personable and professional. He explained the issues and options to repair/replace. I highly recommend Ryan and McGill Plumbing.

Judith Wool

7 months ago

NO SATISFACTION AFTER BAD HEATER (SELECTED BY THEM) WAS INSTALLED. SEVERAL PLUMBERS CAME FOR FEW MINS., 3 WITHOUT EVEN LOOKING AT IT.....JUST MADE RIDICULUS EXCUSES & LEFT. STILL WAITING FOR MGR., A NO-SHOW WHO WAS TO DELIGHT US WITH A SATIFACTORY REMEDY! NEVER EVEN CALLED TO APOLOGIZE. WHAT WOULD THE PURPOSE BE OF US TRYING TO GET HELP FOR WARANTEED UNIT IF NOTHING WRONG WITH IT? OUR REPLACED 7-YR OLD UNIT WORKED UNBELIEVABLY BETTER!

Susan Okeefe

3 years ago

New hot water heater installed by Rick and Tom. They arrived on time and finished in less than 2 hours. They worked together quickly and did a beautiful job. They explained everything I needed to know and were a pleasure to be around. Most importantly the price was as quoted and great!!! It was reasonable unlike previous quote I got from another company. Will definitely let McGill plumbing handle all my plumbing needs!!!!

Matthew K

4 years ago

I called Mcgill because I had a blockage in my sewer line. Ryan M. was the tech. He was highly professional and had the back up cleared out in no time. I felt that his service was outstanding due to his friendliness and thorough knowledge of my drain systems. I actually learned quite a bit about my sewer in the time he was here and I appreciated that because before I had little to no knowledge about it. If I have another issue I will personally request him to come out.

Karen Danker

3 years ago

Kyle was professional, personable, courteous, punctual and did his best to make sure that the job was done completely before he left. It was a pleasure dealing with him. Jennifer was also very professional on the phone and a pleasure to deal with. In the future we will only use McGill plumbing.

Jen Day

4 years ago

We called McGill Plumbing to have them come look at our water heater which was no longer producing hot water. Konstantin arrived exactly when they said he would. He immediately set to work on it, and I expected him to tell me that we would need to replace the unit. Within 30 minutes, he had replaced the bad parts, flushed the tank, and was refilling and testing it again! Very reasonably priced, and loved that he didnt just try to sell me a new Hot Water Heater!! Konstantin was prompt, professional, and knew exactly what he was doing! Would definitely call McGill Plumbing again!

Pat Brooks

5 years ago

Josh was fast and efficient. Sunday PM

Pamela Sessions

4 years ago

Excellent Service and quick!

Robert Hudson

5 years ago

I hear water moving.....it sounds like it's under the slab!!!!!
I call McGill. Jennifer sets up an appointment. A bit later, Shane P. calls and says we should verify the leak location first, and connects me with Sleuth Leak Detection, who discover the leak is in a Floor Drain Trap Primer....not under the slab!!!!
I call Sean back and tell him about the Trap Primer. He has one in stock and has Jennifer set up a repair for the next week. At 8:45am, Sean calls to say his guy will be there at 9:00am. Jonathan arrives precisely on time, explains the process, goes to work and completes everything in in 1 1/2 hours!!!
Problem solved!!! I no longer hear water moving!!!!
Thanks McGill!!!!!

Donna Petersen

3 years ago

We have used McGill for years. Once again we were not disappointed. Very professional and on time. We would highly recommend this company.

Kari Adams

4 years ago

We received excellent service from Mike L. from McGill to repair our tub valves, install new faucets, and snake a drain. He was prompt, efficient and professional. We'd recommend Mike and McGill to anyone!

John Berry

4 years ago

Excellent job. Kyle represents McGill in the best possible way.

On time, worked quickly, assessed need, fix issue.

Tricia Wells

3 years ago

Ben M. did an awesome job on getting to the resolution of our drain clog issue. He was very diligent in getting it resolved and we would highly recommend him to family and friends. Thank you for sending him to our house. Tommy & Tricia Wells

Tara Cline

4 years ago

Josh was great. They called when he was about twenty mins away, which was so helpful. He didn't have the part on the truck and just ran to home depot to pick it up to expedite completion. Thanks so much!

James Littlejohn

4 years ago

Mike L. did a great job repairing a leak in our kitchen. McGill plumbing was able to come the day I called while other companies could not get to our repairs for weeks. Mike arrived on time, was very neat and skilled in completeing the repair. They will be our Plumbing choice from now on and will be who we recommend to our friends.

Manuel Pego

4 years ago

Quick timely and efficient service - highly recommend

Justin Larson

2 years ago

Just had McGill service our water heater and couldn't be more pleased. After a recent power outage our thermostat died. The team at McGill did a great job. Hats off to Michelle in the office and Konstantin for his quick and friendly service. We will recommend to all our friends. Thank you!!!

Joseph Savoldi

3 years ago

jono @ mark did a great job today. have mobile home ,crawled
uder house and fixes a problem that i had dificult to to find from
previous tecnition. when finished but all my blocks back to where
should. very courteos guys. always use mcgill when needed.
have a good day

Sherry Bennett

2 years ago

They the only one of three plumbing companies who where able to fix the problem which as I understand wasn’t all that difficult! Ric was on time and thorough. He explained everything and showed me all the parts then explained the short comings of the other plumbers. I am quite satisfied with the company and will stay with them. Honesty and thoroughness count! Sherry Bennett

Dennis Noia

5 years ago

Had a water backup emergency. In a short amount of time, Ryan diagnosed the issue, went looking for (and found) the buried sewer clean out, worked quickly and efficiently routing that and replacing a busted toilet bowl seal, and was on his way. He explained everything he was doing along the way. Asked for his card because I'll be using him for any future plumbing issues.

McGill Plumbing & Water Treatment, Inc.