Best Water Conditioning in Saint Louis MO

Joe was great, really quick and explained everything thoroughly. Second time I’ve used them and am very pleased. Thanks guys!

I've used these guys many times. Never an issue, pricing and repairs are honest. They don't upsell you to put in a new system, they repair what you have.

I have used Performance Plumbing 3 times over the last 6 months and there service is the BEST! They have installed a new gas line for my cooktop, a recirculator for my water heater and now I'm moving waterlines and drains for an updated bathroom. The show up on time everytime and always call when they are on the way.

From the lady that answers the phone to Mark that provides the service the quality and professional service is top notch.

I will hire noone else to do the plumbing work in my house!

I purchased a very expensive boiler (20k) last winter for them for our radiator heat.  They came to try to fix the old unit and said that our only option was a new one.  After some debate, we moved forward.  The installation itself was OK.  They left the basement door open for most of the time, and I had to ask them several times to close it because we were freezing.  I tried to ask them how it was going while they installed it, and they would barely respond.  Given the cost, I don't think this was unreasonable.  After the install, it stopped working completely after about 7 days.  I was pretty upset. They sent out a technician off hours who had no idea how to fix it. It turns out that the reason it stopped working was because the exhaust valve was installed incorrectly.  Apparently, it wasn't windy the day of the install, but there was more wind later on, so it needed to be installed differently.  Yikes. It works well now in terms of heating up the home.  I will say that the cost savings from this unit were not at all what they told us. The salesman made all sorts of claims about all the money we would save to run the unit.  All of that wasn't true.  It is cheaper to run our forced air units (although the radiator heat is much better; it heats evenly, there is no dust blowing around, etc.). We do love the radiator heat, but it isn't cheaper.  Maybe it is cheaper than a 50-year-old boiler, but he knew that wasn't our situation.  We weren't using the radiator heat at that time, which is why they were there in the first place.  All of this was really disappointing, but today, after switching back from Hoffman, I had someone out for a separate issue, and he was asking me about the unit.  Apparently, we could have gotten a similar unit and used it for our hot water as well.  He said it would have been another ~$1,000 (compared to getting a new $3000 water heater).  I remember the salesperson mentioning that as an option very briefly, and I expressed some interest.  I don't really know what happened in that particular part of the discussion after that, but at the very least I didn't understand the options, because it appears like it would have been a no-brainer based on what I am hearing today.  I have no idea what to believe on this particular issue, but it just added to my overall disappointment about the experience, which is why I am writing this review.

SHARE DID A GOOD JOB,I WOULD RECOMMEND HIM
HIGHIY!!

Excellent service. Quick response to our call regarding no cold air in home. They arrived in less than an hr. Positive staff and informed.

Jesse was super helpful and careful and explained what to expect at every step. He was great. It’s too soon to say if the water heater is working properly as it’s still heating up, so I can’t comment on the quality of the product or installation at this point. You might prompt for feedback a few days after the service is done so customers have time to live with it and offer a fairer evaluation. But the experience so far has been great.