Best Sump Pump Repair in Saint Louis MO

Their timing, professionalism, and quality are the best I have seen working with a plumbing company. All-around excellent customer service!

Reggie was amazing!!! Arrived within 45 minutes of my call. He assessed the situation & Repair was done within 30 minutes!!!
Wish I would have called Rooter Man sooner. Tried to repair myself( huge mistake on my part)...do yourselves a favor....call Rooter Man first!! Excellent service, VERY fair price....Rooter Man saved my day!

Matt just left my house. He did work in my kitchen and bathroom. Wonderful nice guy who clearly knew what he was doing. Everything works great and left my house cleaner than when he got here. Cost was very reasonable. I am a customer forever!

WOW! This is an amazing company. Everyone I dealt with was professional and knowledgeable. I needed some work done on a shower faucet. The guy was in and out in about an hour, and everything was better than when he left it. When I need a plumber again, I will be calling Maplewood. Thank you!

Best company ever. Thank you

The service was fast, professional and very friendly! The garbage disposal install was more complicated than usual, but they worked with me to try to find the best solution! Highly recommend!

Steve and drew were very knowledge and helpful fixing my issue and going beyond there service getting my stove to work again after the gas company broke it disconnecting the stove great guys.

Amazing service! Highly recommend this to get the job done

Very inefficient. Bad customer service. Extremely bad attitude!

I purchased a very expensive boiler (20k) last winter for them for our radiator heat.  They came to try to fix the old unit and said that our only option was a new one.  After some debate, we moved forward.  The installation itself was OK.  They left the basement door open for most of the time, and I had to ask them several times to close it because we were freezing.  I tried to ask them how it was going while they installed it, and they would barely respond.  Given the cost, I don't think this was unreasonable.  After the install, it stopped working completely after about 7 days.  I was pretty upset. They sent out a technician off hours who had no idea how to fix it. It turns out that the reason it stopped working was because the exhaust valve was installed incorrectly.  Apparently, it wasn't windy the day of the install, but there was more wind later on, so it needed to be installed differently.  Yikes. It works well now in terms of heating up the home.  I will say that the cost savings from this unit were not at all what they told us. The salesman made all sorts of claims about all the money we would save to run the unit.  All of that wasn't true.  It is cheaper to run our forced air units (although the radiator heat is much better; it heats evenly, there is no dust blowing around, etc.). We do love the radiator heat, but it isn't cheaper.  Maybe it is cheaper than a 50-year-old boiler, but he knew that wasn't our situation.  We weren't using the radiator heat at that time, which is why they were there in the first place.  All of this was really disappointing, but today, after switching back from Hoffman, I had someone out for a separate issue, and he was asking me about the unit.  Apparently, we could have gotten a similar unit and used it for our hot water as well.  He said it would have been another ~$1,000 (compared to getting a new $3000 water heater).  I remember the salesperson mentioning that as an option very briefly, and I expressed some interest.  I don't really know what happened in that particular part of the discussion after that, but at the very least I didn't understand the options, because it appears like it would have been a no-brainer based on what I am hearing today.  I have no idea what to believe on this particular issue, but it just added to my overall disappointment about the experience, which is why I am writing this review.

Hi USA Plumbing Plus!!! I want to thank you guys for the wonderful service you provided and as soon as something else breaks, I WILL be calling you. Thanks again!!

My family and I have been using Python for years. From fixing pipes in my moms slab house with taking time not to damage any more kitchen floor than needed to fixing sewer lines in the yard. We have used them to install a new water heater as well. After a few months of huge water bills they found our leak and repaired shotty water supply lines that were done improperly 40+ years ago at our auto repair shop. These guys went above and beyond to not affect our daily workload any more than they had to and still get the job done right, on time and at a honest price. They are courteous, professional and really care about what they are doing.

Ken, the service tech was prompt, thorough and personable. He deserves 5 stars-
The cost of the service however was ($$$$) quite high. Verify the price before you have Roto-Rooter come out to your home or business.

Called at 10:00 am regarding replacing an outside leaking faucet that I was concerned about pipes freezing. Repaired by 12:00 pm. Fast, professional and reasonably priced service. Highly recommend.. thank you

Reliable and great customer service!

Not sure how their plumbing skills are since they never showed up. Scheduled an apt. for a tuesday morning, never came. Called them and they acted like I never made an apt. but said he could be there in the afternoon, again no show and no calls. Called them back and they said their busy til thursday... uh what? no thanks

Very disappointed. Called for an emergency on a Tuesday evening. Spoke to someone who took my info. They tried to get a hold of a technician right away, but were unable. They would get them a message and someone would be in contact shortly.

After waiting 30 minutes (keep in mind this is during a plumbing emergency!) no one called. I tried to call back, and the person I spoke to (different from the first) had no idea what I was talking about and said all they could do was try and reach out again.

I said no thank you.

If you are going to promote yourself as a 24/7 emergency service you should, at the very least, return a phone call to say sorry we can't take the job right now.

Fortunately, a neighbor was able to recommend someone who promptly answered their phone, and was able to let me know within 5 minutes if a technician was available. Which is how it should be done.