Best Sump Pump Installation in Saint Louis MO

Their timing, professionalism, and quality are the best I have seen working with a plumbing company. All-around excellent customer service!

Reggie was amazing!!! Arrived within 45 minutes of my call. He assessed the situation & Repair was done within 30 minutes!!!
Wish I would have called Rooter Man sooner. Tried to repair myself( huge mistake on my part)...do yourselves a favor....call Rooter Man first!! Excellent service, VERY fair price....Rooter Man saved my day!

Great service. Friendly, helpful workers all the way through. Will definitely use again.

I called Maplewood Plumbing to have them inspect for a potential sewer gas leak in my basement. The woman I scheduled with on the phone was very kind, she answered all of my questions and was very upfront with me. They were able to get someone out next business day. The plumber who came, David, was incredibly professional. He got to work right away and was very thorough. He walked me through everything he was doing and answered all of my questions. I would highly recommend this company!

I bought an as-is house in University City last year, and reached out to Brooks Plumbing, as they are only a couple miles away. They were able to do everything I needed, including rip out cast iron stacks and about 20 feet of lateral, reseal toilets, install a tankless water heater, put in a new utility sink, and several other small items. For the huge scope of work, the price was very reasonable. They are quick to respond, always very nice, and happy to send someone by on a moment's notice to look at something since I live so closeby. This is a small, locally-owned business, so please check them out!

Professional and extremely nice people! Explained what the issue was and my options for correcting the issue. Prices are great and they were in and out, no problem. Great company, we will definitely them if we have any other plumbing issues.

Guys were very personable, professional and knowledgeable. Steve answered any questions I had and explained what they were doing. Informed me of Spire rebate and helped me with paperwork. Overall a very nice experience considering I was spending money. ;) I've already recommended them to a friend and they are now my go-to plumber.

Awesome service! A once in lifetime arctic freeze (- 30 wind chill) with a burst basement pipe and they were here in 2 hours when no other service would respond. Fair price and I highly recommend them- Silvio was great.

Great work! Would recommend 100%

I purchased a very expensive boiler (20k) last winter for them for our radiator heat.  They came to try to fix the old unit and said that our only option was a new one.  After some debate, we moved forward.  The installation itself was OK.  They left the basement door open for most of the time, and I had to ask them several times to close it because we were freezing.  I tried to ask them how it was going while they installed it, and they would barely respond.  Given the cost, I don't think this was unreasonable.  After the install, it stopped working completely after about 7 days.  I was pretty upset. They sent out a technician off hours who had no idea how to fix it. It turns out that the reason it stopped working was because the exhaust valve was installed incorrectly.  Apparently, it wasn't windy the day of the install, but there was more wind later on, so it needed to be installed differently.  Yikes. It works well now in terms of heating up the home.  I will say that the cost savings from this unit were not at all what they told us. The salesman made all sorts of claims about all the money we would save to run the unit.  All of that wasn't true.  It is cheaper to run our forced air units (although the radiator heat is much better; it heats evenly, there is no dust blowing around, etc.). We do love the radiator heat, but it isn't cheaper.  Maybe it is cheaper than a 50-year-old boiler, but he knew that wasn't our situation.  We weren't using the radiator heat at that time, which is why they were there in the first place.  All of this was really disappointing, but today, after switching back from Hoffman, I had someone out for a separate issue, and he was asking me about the unit.  Apparently, we could have gotten a similar unit and used it for our hot water as well.  He said it would have been another ~$1,000 (compared to getting a new $3000 water heater).  I remember the salesperson mentioning that as an option very briefly, and I expressed some interest.  I don't really know what happened in that particular part of the discussion after that, but at the very least I didn't understand the options, because it appears like it would have been a no-brainer based on what I am hearing today.  I have no idea what to believe on this particular issue, but it just added to my overall disappointment about the experience, which is why I am writing this review.

Company is highly unprofessional. I booked an appointment to come get service repaired from the initial installation that they did and they never showed up or called to cancel. I will never in life recommend this company to anyone. I’m at a disbelief.

Cancelled less than 24 hours before a job.

Our sump pump finally quit after 18 years-it would no longer shut off once all the water was drained out nor kick on once it was full. We had to manually turn it on and off. We called Roto-Rooter and they sent someone the next day. They gave us a 2 hour window and the plumber arrived shortly after the start time. He was very friendly, patiently answered all my questions and told me how much before he started. He did a great job and our new pump is so much quieter than the first! Will definitely call this company again for our next plumbing need!

Job well done, and the plumber graciously helped with an unrelated problem, too. Thank you!!

They overcharged me over $1500 more then estimate. They held us hostage because we had to close on our house and couldn't dispute the charge.

While I couldn't use them for my plumbing, they walked me through exactly what I needed to do to fix my issue, a video of how to do so, aswell as scams to avoid. While I can't use them for work in Jefferson County, I will definitely be recommending them to family and friends solely on that transparency!

Excellent and quality service. Ty did a great job. He was thorough, explained in detail what was necessary, and was responsive and quick. Good enough we asked to address a couple of items we had been wanting to do. Keeping in my contacts and definitely would use their services again.