Best Backflow Repair in Saint Louis MO

I had them come out for sewer issues. They said I would have a bid the next day. A week and a half later I had to find another company. They were to busy to even bid the job. Would definitely not recommend them

Mathew is a super awesome guy and his workers we very professional. Job done on time! Definitely will be my 1 choice

Nick just left. He was polite and did a good job. He cleaned up well. Prices was reasonable.

Fast friendly, professional service

Found this place originally when looking for tankless water heater, they were the local provider for the Rinnai brand I inquired about. They came out and provided an estimate for that, along with rough-in for a half-bath in my basement. Got the tankless done and then the pandemic set in, so things went on hold for a while but I eventually decided to resume and came back to them for the bathroom, along with a few other small things. Mark was really good and helpful, answered all my questions and they guy working with him was really good too, I just kept forgetting his name. They were both very polite and complied with mask wearing when appropriate. Did clean work and were efficient with their time. I appreciate their work and will go back to Perf Plumbing for future needs.

This Company is great!!!! Very professional reasonable and understanding. USE THIS COMPANY you will not regret it

Matt came out twice to Pacific Ice Rink on emergency calls. Fixed 3 overflowing toilets on a Friday night at 8pm. Next we had 4 pipes burst day after Christmas. Again Matt was there within hours. Kids did not miss an ice time and everything was fixed within an hour. We will use Python from here on out!!!!!

I was a new tenant in a duplex and found out Trio Plumbing were the ones who came out and put a new water heater in! The plumber Shawn did an amazing job and even came back out to answer questions I had because I don't know anything about water heaters! Would highly recommend them because they get you in quickly and do a great job!

I originally contacted Merlo because of a leaking faucet in my bath tub. Devin came out scheduled for 8:00 arrived 8:15 (no problem at all). I explain the issue again, showed him where everything was and left him alone to do his profession. 20 min later he walks out the door, I assume he's grabbing a part, but then he drives away. I walk into bathroom and see everything pulled apart so I then figured he had to go pick up the part from somewhere. He returns about 9:00 am, finish the job close to 9:30 and gives the price of 300.00 or so.
I then asked for a cost breakdown and I asked him to show me what he to resolve the issue. and he explained what he did (per the receipt: Replaced Phistor Shower Stems)... I realized that he was not here for 3 hours barely 2, and when I addressed that he took off the extra hour or so he falsely added. total now 245.50 for time and parts... after this I was not satisfied with my experience but was content because the original problem was fixed the leaky faucet.
A week or so later I realized the shower and valves weren't functioning like they use to. Contacted Merlo, and Devin returned to adjust the problem... for a short time it seemed okay, but the shower was still not functioning properly.
Now it's been about 2 months from the original visit, I contact Merlo on a Tuesday and explained the ongoing issue since the first visit, they said they can get someone different on Thursday or if I want the same guy I would have to wait until next week. I said no I need the issue looked at sooner. Fine Thursday between 10-12 it is.
Worker Doug calls at 9:47a.m. on Thursday and arrives a few minutes after 10 a.m. I explain the issue and experience, I stand there and he turns the shower on and adjust a valve and the shower pressure was fine but only from one head he explained probably eventually I may have to replace it because its older and I asked questions to make sure the drizzle from the faucet was the reason for the shower issue etc.... Ending result, he didn't have to do any labor and was here for 5 minutes. Charges for the day 145.00..
Now do I need to list the problems I have experienced so far from this company??? Between poor communication and totally trying to get over with cost, not to even mention the quality of the work not being as impressive.
First call Doug make to the office ended with deduct 30.00 from the bill. Now he and I are conversing, once again I'm explaining this ongooing issue, now I can't understand what I'm being charged for... when the company number 1 NEVER discussed how they operate, is there a flat diagnosis fee etc? As a customer if a company doesn't mention a fee upfront then there's no charge until labor is being done (at least from my experience with other professional companies).
After going back and forth and a second call to the office the result was for me not to worry about the charges.

Only reason Merlo is getting 1 star is because I do appreciate their attempt on fixing the original issue and coming back out to examine why nothing is functioning properly since they fixed the original issue. My overall experience would be Zero stars because of how they operate; lack of communication with the customer and operating out of dishonesty.
I am a first time homeowner, single, young female and to reach out to a company I put trust into helping me solve a problem that is not my expertise, but to only be totally ripped off.

I would not say I wouldn't recommend this company to anyone because maybe they are good at how they perform in their profession, however they do not demonstrate professionalism to me at all. Therefore, I would rather share my experience with others and let them be the judge....and beware.

Removed a urinal at my business. On time and straight forward job. The guys did a really professional job.

I called Roto rooter this morning at 9:15A.m. May 12, 2022.I explained to them that I was at work and asked if I could get a plumber out my home around 4:00p.m. this evening. Before I ended the conversation I asked The representative what was the price for a plumber to unblock a backup in my basement line. The representative said is up to the the plumber when do you come out. I received a call from the plumber are someone someone at the Roto Rooter office if they can move the time up an hour or 2. I left work an hour and a 1/2 early to be home by 2:30 PM I end up having to call Roto Rooter to find out we're the plumber was Since I left work early. I was told he was 5 minutes away but instead he shown up 45 to 50 minutes later. I let the plumber into my home I asked what would it cost to clear the drain in my laundry room His reply was $395.00 if he had to remove the toilet it was $550.00. The plumber was not happy that he had to come out since this was his 1st stop and it was gonna be a long day-and-night, (that was in my problem). To make this short I would not recommend rotor rooter because they are biased to certain people in certain areas despite how nice of a house we have it's all about the location that we're in I will never use them again or call on them again. I believe that the reviews a positivity are all lies unless they're dealing with certain people if you know what I mean. I almost forgot we had no standing water on the floor drain it was just the toilet, it was draining slowly at times or would not drain at all $395 are you kidding me.

They overcharged me over $1500 more then estimate. They held us hostage because we had to close on our house and couldn't dispute the charge.

good.

They came out to see if my sewer line was broken. The tech was very professional and walked me through the whole process I will be calling them for all of my plumbing needs.

We had nothing but a professional and pleasant (if there is such a thing in the plumbing world) experience with Cocos Plumbing. I just left the home improvement industry. It's hard to find professional people like Joe who did the estimate, ran the project, his company and his employee Derek. Joe and Derek did a fantastic job, were courteous, on time with their appointments and estimate. They also were always responsive if we had any questions. Pricing was competitive for a professional plumbing company. We have referred them already to other family members.