Best New Home in Sacramento CA

I am terribly disappointed in the amount of money that I spent on having my kitchen faucet and 2 bathroom faucets repaired. All I needed was to have the cartridges replaced, due to a very slow drip with each of the faucets and not wanting to waste water. When I called to schedule the appointment, the receptionist advised that typically these types of parts are on the technicians vehicle when I inquired. I was quoted $89.50 for the 1st 15 minutes and then $39.50 for each 15 minutes thereafter plus parts. I was told that between the assessment and repair, it should take under an hour for the work. That said, I was expecting to pay under $300 total. Turns out, the technician did not in fact have the parts on his vehicle and said that he would need to run out to their shop to get them. He came back nearly an hour and a half later to complete the repair. I was shocked when he told me that my total was going to be $466.70. I inquired about the amount and he said that my time also included the transit time to pick up the parts. I was not made aware of that ahead of time. I called the office the next day to inquire and was told that that was the case and she looked up why it took so long. He had to go to 2 different locations because the 1st location did not have the parts. He ended up getting them at Home Depot which is literally 3 miles from my house. Had I known that I was going to pay this much money for a simple repair, I would have bought brand new fixtures and had them ready to install when the technician arrived. My fixtures are visually in good shape, so I had thought it would be wasteful to replace them. One of my bathroom faucets was still dripping after the repair, so the technician did come back out and fixed it. I feel like I was very much ripped off and will never work with this business again or recommend them.

Solid, professional and effective

Justin G. conducted my HVAC service. Justin was very personable and explained what he was doing. Justin also asked about how the system was performing, did a few calculations, determined there was a pressure issue, crawled under the house (without hesitation) found and resolved an issue. I hope that I would be lucky enough to have Justin service my system the next time. CEVD

Great price. They were able to get me a service call by the next day, unlike all the other places I called. We're early. Will continue doing business with.

Their representative came to my home so quickly and took care of our plumbing issues right away.

Great professional service Tony is the best for your plumbing needs

Showed up on time, the technician that came was Jesse and he was professional and respectful. The price was reasonable. We've had a few other technicians in the past, but no one was better than Jesse.

The Sacramento Repipe & Plumbing team are now my go to. We had a leak at the water heater and everyone else that came out wanted to just replace it. Talking with Mr. Ortiz he walked me through a couple simple ch cos over the phone before his guy came out and they were ultimately able to repair a leaking connection rather than the whole water heater saving me time and money. 100% recommend giving them a shot at your business!

Today's experience...first of all they were prompt with a callback and someone came right out to give an estimate. After recieving an estimate for $745 to turn a gas pipe 180 degrees the homeowner balked. Went and got $20 worth of parts and a $20 wrench and completed the project in an hour...we had to turn off the gas and the estimate actually said that it was extra to relight the pilot light on the hot water heater...buyer beware

Very good service - Thank you

Thank you Greg and Dianne for all your help. They are on it. Great customer service easy to work with and even though they were busy they fit me in. Thanks again

Chris came over with his crew, they were very polite and professional. He was able to tighten the leak from our dishwasher quickly with no charge. He gave us an honest and informative quote to have the kitchen sink replaced. He was also able to explain why we have been having an issue with our water heater turning off randomly. We will be calling him back when we are able to have those issues corrected.

👍THE BEST!!👍 THANK YOU👍 THANK YOU!👍THANK YOU!👍 WE HAVE WATER AGAIN HERE IN OUR HOME IN EDH CA.!!!😁😁SO HAPPY YOU CAME & SO FAST TOO👍👍✝️GOD BLESS YOU!!!✝️😁✝️

Service included replacement/install of 3 ton packaged system, upgrade of ductwork, and upgrade/install of wifi thermostat for our home located in a small mountain community in El
Dorado County. Very pleased with overall quality of service, appointment timeliness, follow up, and professionalism. Highly recommend.