Best Water Softener Installation in Reno NV

They came same day. They were respectful. Covered their shoes to keep our floor clean. Communicated with my landlord for ease and we’re very polite.

Do not support this incredibly immature owner. If you want to be charged $180 for a couple of guys to sit in their van and eat their lunch, he's your guy.

This is probably the most cruel someone has ever treated me in a professional setting. When I discovered that I was overcharged by an hour and called to inquire with Wallace Van Allen—the owner—I was name-called, demeaned and told that I should be charged *more* just for wasting his time on the phone. He refused to even hear my perspective, spoke over me talking in circles and making things up, and ultimately told me I was wrong and refused that I had any legitimate perspective, even though I had doorbell camera footage proving otherwise.

They are fair and not mean

Awesome

Outstanding well contractor, prompt professional service with fair pricing...would definitely recommend their services 👍🏼

Straight Up Plumbing came to our house promptly at our appointment time and efficiently repaired our leaky faucets. Our repairman was very knowledgeable , friendly and explained things to us as he did the repair. We wholeheartedly recommend Straight Up Plumbing and we think that you will be pleased with their work.

The quote that I received was rather high. It's understandable seeing that they didn't want to under shoot the job. I needed an old 3 handle hot/cold setup changed to a single handle action. I tore down the wall of tile to make everything accessible (I'm redoing the tile anyhow) I had the plumber(s) come and literally took an hour. I saved a huge amount of time by doing the demolition myself. I was happy with the amount of time they were in and out. From what I see it looks good, I have yet to get any tile work done, so I can't really gauge the functionality. However here is where I'm lost. I apparently got charged for 3 hours, when mind you it was an hour maybe, maybe an hour and 10 min. I got charged for their drive time, that wasn't in the quote. I got charged for the time it took them to get the part I needed, that wasn't in the quote. What was in the quote was hours to complete the job and parts. That's usually what you're paying for. When I go to dinner, I don't pay a fee for someone slaughtering my cow do I? That's completely bogus, I'm not happy whatsoever.

Knowledgeable, polite abd professional technician. Hope to have same one next time