Best New Fixture in Reno NV

I had some plumbing work on my son's new house remodel that had to be done quickly. I called Ira Hanson & Sons Plumbing. Taylor was very helpful and got my request to Tracy who came to look at the job the same day! He was able to get me a very reasonable quote and get the job done the next day! Amazing service and an amazing value...thank you so much Ira Hanson & Son's!

We had a great experience with Royal Service Plumbing. Marcus was every bit of wonderful! He showed up on time and fixed our leak/valve perfectly. Most importantly, he was kind, professional, honest, and highly skilled. Top notch customer service and attention to detail.

Also great if you need a gas line run.

We have used Ira Hansen & Sons Plumbing several times over the last two years and they always do a great job. Greg Baustian showed up on time and fixed our leaking bathroom faucet and tub faucet. Professional work is always appreciated.

RHP recently replaced our air conditioner with a 2 stage pump and replaced our old furnace with a much more energy efficient one. We purchased through the Costco program and couldn't be happier. RHP did an outstanding job and their crew was very professional. Cameron was a pleasure to work with and responded quickly to any questions or concerns. RHP will be our vendor of choice for any further HVAC needs.

10/10 highly reccommend!

Our water heater was outdated and costing a lot, so we decided to have a new energy efficient one installed. We were worried about the cost, because money is tight, but Bill at S&S walked us through pricing and gave us a great quote!

He was prompt and professional! Completed the job in under 2 hours 🙌 and even followed up with us 2 weeks later to make sure everything was working properly. Thank you Bill!!

I contacted Dirty Plumber 2 days ago, regarding a noisy hot water recirculating pump, and have not heard a peep from them. I unplugged the pump, and figure I'm saving $25-30/month on gas & electricity. Thanks for nothing. Dirty Plumber will be the last company I will call fro any plumbing work.

Called to set up a quote for a drip system repair and take a look at a broken handle on our irrigation valve. Eric called me back immediately, but was super rude on the phone. He quoted me $1499-1600 without taking a look at my system or coming to the house. When I asked if he did estimates after looking at the system he said “that’s what this is—if it’s broken, it’s broken.” He got agitated when I questioned him and was super condescending.

Update: That’s not what I asked and it’s very clear you were not listening. I asked if you did estimates as I was unsure if the problem was as extensive as you seemed to immediately judge. You refused to listen to anything else I said and insisted you knew exactly what to do without ever looking at the problem. Quite frankly it seems like you have all the time to argue with clients rather than listen and provide kind service.

I was recommended Rooter Bee by one of my own clients, and I was so pleased with their service! AJ was immediately helpful and clearly experienced. He took interest in solving our home's very specific and confusing plumbing issue, and I appreciated his quick communication and flexibility in schedule. I highly recommend his services to anyone within the area!

Tracy was great. We had a leak in the house and he came the next day. He was super helpful, highly recommend!

This was exceptional service by Roxy. She is so professional and friendly. We had purchased a new toilet. When she opened the new box, the seat was missing. As she started to examine the toilet she noticed it had a hairline crack. We returned the toilet,
and she came the next day to install the new one. She was meticulous in cleaning the work area. very important to me!
Savage was very easy to work with.

Just tried to set up an appointment and the woman who answered the phone was incredibly rude. I’m a super laid-back person and not very much upsets me, especially in customer service. She was just that rude from the beginning.

I'm delighted to share my review of Vargas and Sons Plumbing! From start to finish, their service was exceptional. What truly stood out was their dedication to customer satisfaction as they went above and beyond to ensure everything was in perfect order before leaving. Vargas and Sons Plumbing not only fixed the issue but also provided insights to prevent future problems. Their friendly demeanor and reasonable pricing made the entire experience even more positive.

I recently had the pleasure of working with Wiley's Plumbing and Heating, and I couldn't be more impressed with their service. Mike, in particular, exemplified a remarkable dedication to customer satisfaction. From the initial consultation to the completion of the project, Mike's professionalism and attention to detail were evident.

Not only did Mike demonstrate a deep knowledge of my HVAC system, but his commitment to delivering top-notch work was truly appreciated. The level of craftsmanship and the quality of the materials used exceeded my expectations.

What set Mike apart was his genuine care for customer satisfaction. He patiently addressed all my concerns, answered my questions, and ensured that I was fully informed throughout the process. His excellent communication skills and willingness to go the extra mile made the entire experience smooth and stress-free.

I highly recommend Wiley's Plumbing and Heating, especially with Mike on their team. If you're seeking reliable professionals who provide exceptional service and deliver outstanding results, look no further. They are the epitome of excellence in the industry.

Thank you, Mike, and the entire team at Wiley's Plumbing and Heating, for a job well done!

Very disappointed with Best. In 2011, Joe was the only plumber and was on fire to grow his 3 year old business. Now, he will not respond to a request about the descaling shutoff valves on the Rinnai he installed in 2011 so I can descale the unit. He never left instructions this needs to be done once a year along with replacing the water filter. (The unit is still working fine, but has never been serviced!). The lady in the office said they will NOT rpt NOT service this unit since it has been 11 years! (I know a much better company than Best that will descale the unit, but I am capable.)
When Joe removed the 90 gallon water heater it had water hammer suppressors on the hot and cold water lines. I asked about replacing these. His response “don’t worry about it”. I lived with water hammer for about 8 years and finally called him. He and 2 of his crew came to my house and put in a pressure regulating valve to reduce the water pressure. Now we all know this is not going to stop the water hammer, so they entered the crawl space and hammered the nails holding the pipe clamps. Joe pointed to the intake water line for the 3M water filter. More on this later. They did the attaboys and left, but I still had water hammering. Not good for washing machines, dishwashers and toilets.
So I called Jet plumbing and they came out right away and installed an expansion tank in the line before the 3M water filter where Joe had been pointing and voila, no more water hammer. It cost less than $300.
Thanks for nothing, Joe. I will figure out the descaling ports for my Rinnai.