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Installed reverse osmosis filter under sink and never checked to see if there was any leaks and water line had puncture holes in it. Would not work with my schedule and told me he was going to call me back and that was a month ago. I will be changing it myself because plumber is unreliable. Find a different plumber to do your work.

These guys did a fabulous job, on my sewer line, in a very difficult situation. We live in an older neighborhood where the city sewer line and easements go down between the back yards of the houses on the block. My 65+ year old “Orangeburg” sewer line was nearly completely collapsed. Many years ago my neighbor had built a block wall and planted lilac bushes right on top of the easement where the city line existed. We had to get to the line from the neighbor’s back yard or remove the wall to access it from my property. We got permission to access it and I had to cut 2 lilac bushes down. One was dead and the other almost dead and they were exactly on top of where my line and the neighbor’s line connected to the city line. There was minimal damage to our yards from the rubber tracked mini-excavator that A1 used. It was unbelievable how many big rocks are in the ground in our neighborhood. In 2 days A1 Plumbing was able to dig a few holes and pipe bust my entire 50 foot + line and replace the old collapsed pipe. Our line was only out of commission for about 5 hours the 2nd day. All the holes were filled back in and I only have some cleanup work to rake out some spots on the grassy areas where the rubber excavator tracks bunched it up a little, and pick up some of the new rocks that got exposed. It feels great to be able to flush the toilet and know that the material is moving into the city system and NOT coming back at me. Thanks Jay and the rest of the A1 crew for a great job.

I wish I had more stars to give Wiley's. I am so thankful for Wiley's and their customer service - I WAS a customer of Sierra Air, do not use them! Sierra Air came out to do yearly service, I was on their preferred service program. Technician that came, did not seem confident in what he was doing, spent time in attic and finally came down and said we have a problem, discovered the heat exchanger unit had cracks, corrosion and stress and there were traces of carbon monoxide through-out my house. Mind you, I hire a company to be able to trust them. The technician could not answer my questions, just asked if I had space heaters, I said no, and he basically had nothing to say, I called his manager, he started asking my questions like, am I experiencing headaches etc. Also, I have detectors in my house none of them have gone off. So you could imagine how I was feeling at this point. They said they would send out a new tech which turned out to be from their design department. Turned out the first technicians tools he was using was faulty and was not working properly. At the end of the day, this guy had me talked into a sale of 7K, and pretty much worked off my emotions and fear.

Luckily, I spoke with a friend, referred me to Wiley's and I got a second opinion right away, Mike with Wiley's came out right away, he was very knowledgeable, eased my mind and made me feel comfortable that I was safe. He went through my house checking for monoxide, no detection. He said I do not need to replace my heater, that my heater was working fine, there was no detection of carbon monoxide and when I do need to replace it, it would be around 4000, not 7000. I asked him if he thought I should have them service the unit just in case Sierra Air didn't do it right, he said he was not comfortable charging me for a service I did not need. He went further on to explain how the monoxide detectors work, what to do if one did go off and that if I needed anything to please reach out to him. When I asked a question, he knew the answer. I also have a friend that works at a plumbing company here in town and also said Wiley's is fantastic.

If you want someone you can trust and a company that is honest and doesn't work off commission, reach out to Wiley's they are the best and looks out for your safety and best interest

Spoke with Taylor in the AM and was scheduled with Clarence for the same day in the afternoon.

Clarence arrived as scheduled and assessed work previously done by a different company. Clarence was upfront about pricing and even ran over to Home Depot at one point to pickup a piece we needed. All within the allotted time.

Clarence explained his work each step of the way, like a good doctor would.

We’re pleased with the work he did and could easily recommend IHS to others and will call on them if we need future work.

Do not support this incredibly immature owner. If you want to be charged $180 for a couple of guys to sit in their van and eat their lunch, he's your guy.

This is probably the most cruel someone has ever treated me in a professional setting. When I discovered that I was overcharged by an hour and called to inquire with Wallace Van Allen—the owner—I was name-called, demeaned and told that I should be charged *more* just for wasting his time on the phone. He refused to even hear my perspective, spoke over me talking in circles and making things up, and ultimately told me I was wrong and refused that I had any legitimate perspective, even though I had doorbell camera footage proving otherwise.

We had a great experience with Royal Service Plumbing. Marcus was every bit of wonderful! He showed up on time and fixed our leak/valve perfectly. Most importantly, he was kind, professional, honest, and highly skilled. Top notch customer service and attention to detail.

I cannot tell you how happy Iam with the service and professinalism of the roto rooter team notably Richard and his apprentice mike .Richard went that proverbial extra mile to clear my clogged kitchen pipes . Particulary pleased that after crawling through my underfloor crawl space (ant and spider infested) he was able to figure out a better/faster/ and may I say cheaper method of solving my plumbing difficulties. I will have no hesitation in recommending richard and roto rooter . I might also add that Mike the apprentice In my eyes seemed ready to move onto journeyman status.

I like the speedy service that Ira Hansen and Sons Plumbing provides. I also use them for my other properties.

The technician came out and didn't fix the cold bar, still charged us.

Next day another company came out and fixed it in half an hour.

Great service. Worked very quickly. Was at my home within 2 hours after I called. Has been the business for a long time and knows what he's doing. Very nice fellow. I will use his services again. Thank you, Gavin

In the past our family has had good results from this company. However, we received a quote to have some work done. A couple of months later a different technician came to our house and gave us a quote of over DOUBLE of the original quote. I called and had a lengthy discussion with a manager. They did not honor the original quote! We ended up paying about $400 over the original quote and the technician & manager, both bad mouthed the employee that gave us the original quote. Their stance was that the original person under bid the job and did not know what they were talking about or doing. I am the CUSTOMER and the company's personnel problems are NOT the customer's issue.
And, Jesse, the guy who did the work today said he was going to talk to me about doing the job 'on the side' to save me money. So apparently, their employees are not very loyal to their employer!