Best Electric Water Heaters in Reno NV

I wish I had more stars to give Wiley's. I am so thankful for Wiley's and their customer service - I WAS a customer of Sierra Air, do not use them! Sierra Air came out to do yearly service, I was on their preferred service program. Technician that came, did not seem confident in what he was doing, spent time in attic and finally came down and said we have a problem, discovered the heat exchanger unit had cracks, corrosion and stress and there were traces of carbon monoxide through-out my house. Mind you, I hire a company to be able to trust them. The technician could not answer my questions, just asked if I had space heaters, I said no, and he basically had nothing to say, I called his manager, he started asking my questions like, am I experiencing headaches etc. Also, I have detectors in my house none of them have gone off. So you could imagine how I was feeling at this point. They said they would send out a new tech which turned out to be from their design department. Turned out the first technicians tools he was using was faulty and was not working properly. At the end of the day, this guy had me talked into a sale of 7K, and pretty much worked off my emotions and fear.

Luckily, I spoke with a friend, referred me to Wiley's and I got a second opinion right away, Mike with Wiley's came out right away, he was very knowledgeable, eased my mind and made me feel comfortable that I was safe. He went through my house checking for monoxide, no detection. He said I do not need to replace my heater, that my heater was working fine, there was no detection of carbon monoxide and when I do need to replace it, it would be around 4000, not 7000. I asked him if he thought I should have them service the unit just in case Sierra Air didn't do it right, he said he was not comfortable charging me for a service I did not need. He went further on to explain how the monoxide detectors work, what to do if one did go off and that if I needed anything to please reach out to him. When I asked a question, he knew the answer. I also have a friend that works at a plumbing company here in town and also said Wiley's is fantastic.

If you want someone you can trust and a company that is honest and doesn't work off commission, reach out to Wiley's they are the best and looks out for your safety and best interest

Thank you Van Allen Plumbing for once again exceeding my expectations.

Your promptness, pride in workmanship and friendly associates truly is of the highest
quality.

On two separate occasions Matthew has helped resolve different plumbing needs. His is truly an expert in his craft and would consider him a valuable asset to your business.

Techs might be good never got one out here. Office staff is poor makes appointments the techs cant or wont make then argue with you. Will waste your time. Recomend giving your business to another company. Bethany in office is worthless. Do not give Paul's your business you have been warned....

Eric called first and arrived on time.
He promptly and professionally installed two new toilets.
I will definitely call Jolly Rooter next time I need a plumber.

We had a furnace that went out. James helped us out quickly with estimates giving my wife and I different options and choices. He was very helpful in offering up advice for different systems, Costco member programs (saved us money), and payment options. During the entire process we felt informed and never pushed. In less than a week we were scheduled and set up for furnace replacement. Andy was our installer and was very cautious with removal of the old unit which was in our ceiling. He stayed to teach us on operation of our new thermostat and made sure we did not have any further questions before he left. Our house was in the same shape as when he entered, but much cooler! These guys are extremely professional and courteous. The service is excellent. I would highly recommend this company, especially James and Andy to anyone needing HVAC service.

Have a standing order for rentals, they are always fast and cost effective

slow, unorganized, don't return calls, and when you finally get them on the schedule to finish, they don't and bump you out another 3 weeks.