Best Boiler System in Reno NV

Service was good. However tech did not clean up mess. Left rusted water all over our garage. And garbage on floor

I wish I had more stars to give Wiley's. I am so thankful for Wiley's and their customer service - I WAS a customer of Sierra Air, do not use them! Sierra Air came out to do yearly service, I was on their preferred service program. Technician that came, did not seem confident in what he was doing, spent time in attic and finally came down and said we have a problem, discovered the heat exchanger unit had cracks, corrosion and stress and there were traces of carbon monoxide through-out my house. Mind you, I hire a company to be able to trust them. The technician could not answer my questions, just asked if I had space heaters, I said no, and he basically had nothing to say, I called his manager, he started asking my questions like, am I experiencing headaches etc. Also, I have detectors in my house none of them have gone off. So you could imagine how I was feeling at this point. They said they would send out a new tech which turned out to be from their design department. Turned out the first technicians tools he was using was faulty and was not working properly. At the end of the day, this guy had me talked into a sale of 7K, and pretty much worked off my emotions and fear.

Luckily, I spoke with a friend, referred me to Wiley's and I got a second opinion right away, Mike with Wiley's came out right away, he was very knowledgeable, eased my mind and made me feel comfortable that I was safe. He went through my house checking for monoxide, no detection. He said I do not need to replace my heater, that my heater was working fine, there was no detection of carbon monoxide and when I do need to replace it, it would be around 4000, not 7000. I asked him if he thought I should have them service the unit just in case Sierra Air didn't do it right, he said he was not comfortable charging me for a service I did not need. He went further on to explain how the monoxide detectors work, what to do if one did go off and that if I needed anything to please reach out to him. When I asked a question, he knew the answer. I also have a friend that works at a plumbing company here in town and also said Wiley's is fantastic.

If you want someone you can trust and a company that is honest and doesn't work off commission, reach out to Wiley's they are the best and looks out for your safety and best interest

I have to say this Company is spectacular. Greg is the best tech. He answered any questions I had, and I ask a lot cause I love to learn. He is professional, courteous and had the job finished efficiently. This is the second time he's been out and I couldn't recommend him more.

Taylor was great on the phone, she sent Tracy to fix up my bathroom. Did a great job very polite and professional conduct. Thanks

10/10 highly reccommend!

Our water heater was outdated and costing a lot, so we decided to have a new energy efficient one installed. We were worried about the cost, because money is tight, but Bill at S&S walked us through pricing and gave us a great quote!

He was prompt and professional! Completed the job in under 2 hours 🙌 and even followed up with us 2 weeks later to make sure everything was working properly. Thank you Bill!!

I contacted Dirty Plumber 2 days ago, regarding a noisy hot water recirculating pump, and have not heard a peep from them. I unplugged the pump, and figure I'm saving $25-30/month on gas & electricity. Thanks for nothing. Dirty Plumber will be the last company I will call fro any plumbing work.

As the owner of PuroClean we come across plumbing problems frequently, Best Plumbing is our go to plumbing company for all of our plumbing needs in Reno/Sparks. From the moment we make the call, to figuring out the plumbing problem, to solving the issue the service team at Best Plumbing is top notch. I couldn't recommend them any higher (would give 6 stars if possible) and would 100% recommend contacting Best for all of your leak repairs, hot water heater repairs or installs, sump pump installations, irrigation systems, etc. They are very appropriately named... simply the Best!

These guys were great. They had a technician out here in 20 minutes who explained everything, traded out whatvhe had to in order to get it working since it was over time. He's coming bsck to replace the unit and we couldnt be happier with his professionalism, his demeanor and his trying to help save us some money on it too. Would happily recommend.

Great service. Tracy was responsive and kind. We had had a problem with our dishwater draining incorrectly and he solved the problem fast.

I live in an older home & Robert was able to locate hidden pipes to correct the water leak. He is great