Best Air Filtration Systems in Reno NV
Super quick! Showed up within a couple hours and fixed our backed up kitchen line in no time. Friendly, and knowledgeable. A+
ssrfg.com
Reno, NV
I wish I had more stars to give Wiley's. I am so thankful for Wiley's and their customer service - I WAS a customer of Sierra Air, do not use them! Sierra Air came out to do yearly service, I was on their preferred service program. Technician that came, did not seem confident in what he was doing, spent time in attic and finally came down and said we have a problem, discovered the heat exchanger unit had cracks, corrosion and stress and there were traces of carbon monoxide through-out my house. Mind you, I hire a company to be able to trust them. The technician could not answer my questions, just asked if I had space heaters, I said no, and he basically had nothing to say, I called his manager, he started asking my questions like, am I experiencing headaches etc. Also, I have detectors in my house none of them have gone off. So you could imagine how I was feeling at this point. They said they would send out a new tech which turned out to be from their design department. Turned out the first technicians tools he was using was faulty and was not working properly. At the end of the day, this guy had me talked into a sale of 7K, and pretty much worked off my emotions and fear.
Luckily, I spoke with a friend, referred me to Wiley's and I got a second opinion right away, Mike with Wiley's came out right away, he was very knowledgeable, eased my mind and made me feel comfortable that I was safe. He went through my house checking for monoxide, no detection. He said I do not need to replace my heater, that my heater was working fine, there was no detection of carbon monoxide and when I do need to replace it, it would be around 4000, not 7000. I asked him if he thought I should have them service the unit just in case Sierra Air didn't do it right, he said he was not comfortable charging me for a service I did not need. He went further on to explain how the monoxide detectors work, what to do if one did go off and that if I needed anything to please reach out to him. When I asked a question, he knew the answer. I also have a friend that works at a plumbing company here in town and also said Wiley's is fantastic.
If you want someone you can trust and a company that is honest and doesn't work off commission, reach out to Wiley's they are the best and looks out for your safety and best interest
www.wileysreno.com
Luckily, I spoke with a friend, referred me to Wiley's and I got a second opinion right away, Mike with Wiley's came out right away, he was very knowledgeable, eased my mind and made me feel comfortable that I was safe. He went through my house checking for monoxide, no detection. He said I do not need to replace my heater, that my heater was working fine, there was no detection of carbon monoxide and when I do need to replace it, it would be around 4000, not 7000. I asked him if he thought I should have them service the unit just in case Sierra Air didn't do it right, he said he was not comfortable charging me for a service I did not need. He went further on to explain how the monoxide detectors work, what to do if one did go off and that if I needed anything to please reach out to him. When I asked a question, he knew the answer. I also have a friend that works at a plumbing company here in town and also said Wiley's is fantastic.
If you want someone you can trust and a company that is honest and doesn't work off commission, reach out to Wiley's they are the best and looks out for your safety and best interest
Reno, NV
The Jet plumbing team are swift and there when you need them. I will recommend them to friends, family and Co-workers. Thank you so much.
jetplumbing.com
Reno, NV
The repair person was nice, respectful and explained the issue.
www.hawthornephc.com
Reno, NV
Mark was on time, prepared with the needed parts, careful with turning off the supply valve (choosing to turn it off at the street rather than risk a stuck internal valve), and very helpful with recommendations for a timer for the recirculating pump and dealing with 24 year old toilets. Great job, Mark!!
savageandson.com
Reno, NV
They come to the house on a regular basis to check our heater, plumbing, and our AC. Our heater unfortunately has some problems and the manager is coming out tomorrow to help talk to the owner of the house. Previously they have worked very hard to find us parts for the heater even though it took two months to find them because the manufacturer is out of business now. Michael went above and beyond to find all the issues with the heater and AC unit. Even our dog loved Michael! We have used them for years and will continue!!
www.dehartnv.com
Reno, NV