Best Water Supply in Raleigh NC

I have worked with Dustin twice. First he replaced my faulty water heater, the second time he replaced my faulty toilet. Dustin was able to replace both items very quickly (same day) and for a great price. Dustin does really good work, he is someone I can trust, he has a great attitude, and his prices are very fair and reasonable. Thanks Dustin!

Mr. Brooks Pulley from TCR Rooter spent an entire day rerouting the plumbing for us to move our laundry room from downstairs to an upstairs closet. He was on time, professional, and did great work.

We just bought a house that was built in the 1970s and has had some unconventional work done by previous owners. Each time he ran into something wonky that he had to work around, Mr. Brooks explained the situation to us clearly and made sure we knew our options and were okay with what needed to be done.

He had to take up a large section of attic flooring to investigate the old pipes and to run a drain, and he put it back together for us before he left, which was unexpected and very appreciated. He even added insulation to our water lines since the previous owners had left them uninsulated.

After he finished the work, he showed us what and where everything was. He explained things clearly and answered all our questions. He also gave us advice for the other kinds of work we would need done, and explained what we would need to watch out for during the rest of our project. Very happy with Mr. Brooks and TCR Rooter - will definitely use them when we need any plumbing help in the future. Highly recommend.

I recently relocated to Raleigh and had some work done on the house that required the carpenters to remove the toilet to lay down a wood floor. It was obvious that the wax seal had deteriorated and needed to be replaced. I researched plumbers on YELP and found that CK Plumbing had excellent reviews. I called to make an appointment and everyone I dealt with was helpful and friendly. Sean and his coworker showed up at my house on schedule, re-placed the wax ring and re-seated the toilet. The charge was what was quoted. I won't hesitate to call them again for more work, or when I redo my bathroom.

Fast and responsive. Don't think I'll use them again for small repairs though due to their very high minimum pricing

We had a bad smell emanating from our newly installed hall bath, but couldn’t figure out why. One call to Waite and voila, it was fixed! Pedro was an amazing tech. He was able to identity the issue within minutes. He worked clean, was professional and had great communication (called when he was 40 min out to give us a heads up). I highly recommend using Waite Plumbing!

excellent job fixing our toilet! He gave us a price and had photos of what he would be replacing. Highly recommended. We were very pleased with his service, definitely call him again for any plumbing issue.

Sean came out and did a fantastic job in record time! He was out a few months ago for a different issue and did a great job then as well. CKs Plumbing will be our go-to for any future work and I'll be requesting Sean's services again.

Jason from 3rd Generation Plumbing went above and beyond to install our kitchen sink and faucet after the big name retailer (no names mentioned, rhymes with woes) we paid to install them proceeded to bungle the process for two months. He persisted in following up with said retailer and kept us informed, even while he was on vacation. Then when he was finally cleared to install the sink, he discovered that the DIY countertop tile job by the former homeowners was overextended and required additional work to trim away before the sink would fit. He dealt with this as well despite the extra time and effort involved. Final result looks great and we are very happy with it. Throughout the process Jason was courteous, helpful, and professional. We highly recommend this business and plan to use them again in the future.

Oh my goodness!! Tim -Tech 2663 was awesome!! He came late in the afternoon when we had a plumbing blockage. Got to our house quickly, stayed until the job was done at about 12:30 a.m.!!!!!! We offered him food and water and he wouldn't take any....just wanted to keep working in the heat and the dark to get the job done. He wouldn't give up until he found the blockage and got rid of it. Took his shoes off every time he entered the house even when he must have been exhausted from hunger, heat, work and going in and out in the dark. So glad we called Roto Rooter and so glad we got Tim. That man deserves a raise.

Your Service Pro, Jason, is a terrific plumber who efficiently installs toilets with care. I highly recommend them for all your plumbing needs!

Great service! Can’t say enough about their technician, Edwin. He was on time, pleasant, professional and didn’t try to push unnecessary services on this plumbing novice. Trusted him and his diagnosis completely.

We bought a home and hired CK's to remove all poly pipe and replace with pex prior to us moving in.

Background/Who I am
I worked in the construction industry for 10 years and went to school for carpentry for 3 years. Am I plumber, nope, that is why I hired them. I am however familiar with the construction business and understand how difficult it can be to make sure your crew does a good job and keeps your client happy. I was a concrete foreman for 4 of those years.

Synopsis/recommendation
1. The crew left trash all over the place both outside and in a closet upstairs (see photos, but not a deal breaker for me)
2. The crew didn't put the insulation in the crawl space back after removing it to work. (see photos, but again not a deal breaker)
3. Our contract states that they were suppose to replace the tub faucets with new ones. They did not arrive with a roman faucet so I had to purchase it day of and then was told it would be additional cost of $350 to install it. Here is where our problems began. Not only was the replacement faucet itself suppose to be included in the estimate, but the labor was as well. I was frustrated, but not in the mood to argue with the crew over this. Ultimately, I realized the foreman and myself could resolve this issue after the install.

The turning point/deal breakers
The crew returned to clean up their trash and replace the insulation. The foreman met me an hour or so before his crew came back to clean up and apologize. 'No harm, no foul,' I said; 'I get it; it was late they probably wanted to get home, no worries.' When the foreman arrived, I just began to put a coat of finish on the hardwood floors that I was refinishing prior to us moving in. I specifically told him that 'I was putting this coat on and leaving so tell his guys not to worry about the drywall upstairs; I'll take care of it.'

4. His crew arrived and cleaned the trash up outside. They rang my Ring video doorbell. I did not answer because I was driving back to our rental home. I apparently left the garage door open. CK's crew entered my home without my permission, with no one there and took four steps onto my still drying finish and ruined it. (See photos, this was a deal breaker for me).
5. I spoke to the foreman; he came out and looked at the boot prints in the floor's finish. At first, he apologized and said he wanted to make it right. He asked how much it would be to redo the floors. That's a tough question because I did them so it isn't like I could tell him well we paid x. I told him for me to rerent the machines, pay for the sandpaper, and get another gallon of finish it would cost me $600-800. My time though isn't figured into this. It would take me at least 2-3 days to remove the finish and re-finish them again. Days I did not have. For my time and inconvenience, I didn't really have a reasonable answer to how much. Up until this point they were reasonable so I said, why don't you talk to the owner and ask him what he thinks is reasonable.
6. The crew cut swiss holes everywhere in the house and I understand they needed to cut holes but look at the extra work that was added. (see photos)

Ultimately, the Foreman came back and said the owner was willing to take off $800, but ONLY AFTER THEY CHARGED ME AN ADDITIONAL $350/ faucet install. Essentially, the owner of CK credited us $450. At this point, the story had changed and the foreman began to question whether his guys were the ones who stepped on the floor. My wife, gotta love her, pointed out that her 5' 6 husband does not wear a men's size 14 boot IT WAS 100% CK.

I've called and attempted to reason with them. They stopped returning my calls and sent the bill.

Where we are now, I've paid the bill and am handing this to my lawyer. I hoped prior to filing my lawsuit the company might read this review and reach out to resolve this dispute outside of court,

6. As I began to patch the drywall, I found abandon poly pipes that were to be removed (see photos).
7. One hose fixture is broke and the other one is leaking (see photos).

Michael is a God send! He is so helpful and goes ABOVE & BEYOND to get any job done. He made calls for me and provided me with the information I was looking for. I will definitely recommend Arbor Plumbing & Backflow to EVERYONE. Do not hesitate to call them!!! I am so serious - it is rare that I experience such AMAZING customer service. I spoke to at least 10 other companies and Michael took care of us. We greatly appreciate everything they did!!

My home was built in the’80s. It is full of polybutylene pipe. Needless to say I have had more than a few leaks over the years. Carolina Plumbing has been there for me every time. They came out straight away and resolved my issues. The nicest people to work with! Very helpful!! They worked with me to find the best solution. Highly recommend!

Unbelievable but True ~
After a week without water & $240.lost from taking off work, $76.put into Eddie’s the owners van for gas, $158. In parts they said I needed to do the job. ( another plumber said what? Why did they make you buy this?) I also paid their prior debt in full at the hardware store. $58. Eddie took $40 for gas day one, day two 7:30 AM he calls me demanding to be picked up said he slept in the woods and needed a ride to his home. Came out of the woods with a 12 pack of beer. He said his house he lived in has no power & he needed money to get that straight. $60 dollars day two, They insisted on fixing my toilet that had no problems till they fixed it. Then it would not hold water in the tank when they were done. Day 3 still waiting for the circus plumbers to fix a leak in my main water line which they said they would do no problem. Another $40. And nothing done. They tore up my yard never found the leak. Ate dinner 3 nights broke my toilet. Finally I had enough ~ one was sitting on my motorcycle the other was Grinding up the ground & my main water line. I said you can’t do that. Why are you digging with the Trencher over my water line?
Why are you sitting on my motorcycle?
Eddie left said he quit that he didn’t like the way I talked to him. Maybe he liked it when Joe later talked to him ~ Telling him to NEVER come on our property again. To date Eddie Owes us every dollar spent for a Job Never Completed. He broke our toilet we had to purchase another toilet. Eddie did nothing absolutely nothing to fix the problem yet damaged my property.
Be careful if you use this company, they are genuine con artist. I have demanded my money back & had no reply. In addition they took parts that I had purchased from the hardware store. A totally horrific experience! Worst nightmare ever!!

Update 11/7/19 ** Eddie wanted to take the water line Over my Septic Tank main drain line where the line came out from under my house ( the shortest distance) I told him he could NOT use his Trencher and place the Water line there. The Main Electric Line is also buried in this area. He got mad. He also got mad when I asked him Why he was taking his trencher grinding up my main water line. When he decided to leave he did yet he Left me without water on a Friday at 3 PM. He was told NEVER to come on my property again. I own the Motorcycle his worker was sitting on. It is Registered in My Name Only & I NEVER gave permission for either to sit on MY motorcycle. If you’re at my house to fix a plumbing issue you have no entitlement to my personal property!
To date this company has not refunded my money.