Best Light Fixture Installation in Raleigh NC

We have now used Jayk’s Plumbing twice and there are no words to express how awesome they are. Both times we have called them we have called because we were having an emergency. The first time was during “normal” business hours & the second time was on a Sunday. Both times we contacted them, they responded to us within 1/2 an hour and then came to our home within an hour. They have wonderful customer serivce and were able explain the problem to me in an easy to understand way. The labor fees for the work we needed done were extremely reasonable and they will always be the plumbers we call from now on. Thank you for great service!!

The technician was professional and knowledgeable. He was able to pinpoint the problem, resolve the issue and had our AC back up and running.

Had a great experience with Daniel Brothers doing some water damage repair along with kitchen remodeling. We also had a minor problem creep up 7 months later and they had someone come out and replace that with no issue. Definitely recommend.

Our service technician was very nice explained what was wrong and took care of the issue. So glad that they could come out to fix my AC today.

Justin is friendly and professional! Answered all our many questions and helped us make the best decision for our home and family. We’ve enjoyed working with him and are looking forward to him coming back for the next project!

Michael is really a great handy man with very professional skills. The price is also reasonable. Highly recommend.

The plumbing work Eric Grimes performed was actually pretty good, however the customer service provided by Eric and his manager Brian Wood was not. I paid $105 to Bolton in “diagnosis” fees 2 days before this plumbing work and I would think that was the purpose of the diagnosis and the results would have determined what needed to be done and the level of effort. I asked for a quote on the cost, and he said it would come in at $750 for the plumbing work for the entire job parts and labor. My wife had no idea until Eric came and asked for her credit card and she was not provided a receipt, even though she asked for one. He said it would be emailed to us. It took multiple requests over several days before I finally got a receipt and when I saw the invoice and amount charged on our credit card I was surprised at the total invoice in the amount of $1173.34, a 56% increase ($423) above what we had been quoted, with no explanation. I called and asked Eric for an explanation but he would not provide one, said I needed to talk to Brian Wood, the service manager. I asked him multiple times, and then he referred me to Brian Wood, and it took five days before you finally got back to me with an explanation. Brian stated I looked over the invoice and spoke with Eric and there was some work that was above standard. They had to run new water lines to facilitate the install which required an additional man and material to get it done. With that being said I do feel like the charges are in line with the work performed. I felt strongly that I should have been entitled to a full refund of the $423. Brian did refund $110, but I still feel strongly that the increased level of effort and cost should have been discussed during the diagnosis phase which we paid $105 for, and discussed with me and my wife on site, and the charges explained. This is why I believe that a full refund of the remaining overcharge of $413 is still appropriate. We have been Bolton customers for over 25 years and we have never been dissatisfied as we have with this incident.

Update on this review as of 07/16/2020: I am pleased to report that I received my refund check today in the mail as authorized by Will Bolton, owner. I want to thank him for handling my customer service complaint responsibly and professionally, and I appreciate getting the refund. I am totally satisfied with the outcome, and this matter is now closed. Thanks again. Bill.

BIll Wade

Great service. Newcomb keeps my heating and air conditioning running fine. Extends the life of my HVAC equipment.

Poor communication. Poor outcomes

They came promptly on the scheduled time and fixed my water heater issue! Great company!

Great service! Fast response& great prices.