Best Heating And Cooling Replacement in Raleigh NC

What a great experience. They showed up on time and performed a lot more than expected. Just for a hot water heater flush they checked all of our fixtures to make sure we didn't have any leaks.

We also had A/C service. Explained what they were doing and what repairs were necessary. Answered all my questions and were extremely professional.

I will definitely use them again and recommend them.

Update: I used Your Service Professional again for a larger job. We were installing an outdoor kitchen and needed someone to do the gas and plumbing for the grill and sink. It was another great experience. They finished on time and went the extra mile to make sure it was done right. They kept us informed about when the water needed to be turned off, how long we would be without water and when it was back on. Great overall experience and I will continue to use them.

Nic, the technician, was very professional, friendly, and efficient. He was very helpful at pointing out a potential problem. I highly recommend him and Airmakers.

We had a great experience with our Tech, Rotley! He was knowledgeable, friendly and efficient.

Tyron was awesome. He stayed for three hours making sure everything was running great again

The team was very professional, responsive, and able to get our new system installed in record time. Given the shape the supply chain is in right now along with it being the middle of summer, we were pleasantly surprised it could be completed so quickly. We did end up having a shortage of materials the first day of install which bled in to two days of work due to this -- better planning during the project assessment phase could have improved that part -- but overall we were very happy and we have a cool house again.

My pipes were clogged and leaking for 2 years!!! I’ve had numerous plumbers come out and tell me nothing was wrong but i kept getting $400 water bills in a one family home i called 1800plumbers they had a plumber out the next day and found out the toilet stopper had corroded inside the toilet and was continuously running for years they fixed the issue and filled a hole in one of the pipes within hours. Great workers and great customer service will definitely recommend to others.

The plumbing work Eric Grimes performed was actually pretty good, however the customer service provided by Eric and his manager Brian Wood was not. I paid $105 to Bolton in “diagnosis” fees 2 days before this plumbing work and I would think that was the purpose of the diagnosis and the results would have determined what needed to be done and the level of effort. I asked for a quote on the cost, and he said it would come in at $750 for the plumbing work for the entire job parts and labor. My wife had no idea until Eric came and asked for her credit card and she was not provided a receipt, even though she asked for one. He said it would be emailed to us. It took multiple requests over several days before I finally got a receipt and when I saw the invoice and amount charged on our credit card I was surprised at the total invoice in the amount of $1173.34, a 56% increase ($423) above what we had been quoted, with no explanation. I called and asked Eric for an explanation but he would not provide one, said I needed to talk to Brian Wood, the service manager. I asked him multiple times, and then he referred me to Brian Wood, and it took five days before you finally got back to me with an explanation. Brian stated I looked over the invoice and spoke with Eric and there was some work that was above standard. They had to run new water lines to facilitate the install which required an additional man and material to get it done. With that being said I do feel like the charges are in line with the work performed. I felt strongly that I should have been entitled to a full refund of the $423. Brian did refund $110, but I still feel strongly that the increased level of effort and cost should have been discussed during the diagnosis phase which we paid $105 for, and discussed with me and my wife on site, and the charges explained. This is why I believe that a full refund of the remaining overcharge of $413 is still appropriate. We have been Bolton customers for over 25 years and we have never been dissatisfied as we have with this incident.

Update on this review as of 07/16/2020: I am pleased to report that I received my refund check today in the mail as authorized by Will Bolton, owner. I want to thank him for handling my customer service complaint responsibly and professionally, and I appreciate getting the refund. I am totally satisfied with the outcome, and this matter is now closed. Thanks again. Bill.

BIll Wade

I am very satisfied with Newcomb. They have serviced me several times and every time they have been helpful and most courteous. I think Newcomb is the best.

I called because my disposal was leaking--they showed within the time window provided, assessed the situation, and decided to put in a new disposal. They were quick, courteous, and professional. They took all trash, left the warranty with me, and were respectful of my home. Will definitely use again for any future plumbing needs!

Jeremy was thorough in explaining the current status of cooling system. He provided both good and bad scenarios and left me to decide. His work and demeanor were excellent.

Very quick to respond and schedule replacement. Two men that came to do repairs were very nice and efficient.

Good guys to work with

Cannot speak more highly of Sonny's Mechanical!!! We have been using them for over 3 years. We have nothing but high praise for their work, professionalism and the cleanliness and care of the crews. Our service calls have been both emergencies and maintenance on our Heat Pumps and 35 year old ductwork. Their fees are very reasonable and they stand behind their work 100%!

Great service! Fast response& great prices.

Went with another company that did not require an upfront service fee