Best Heating And Cooling Replacement in Raleigh NC

What a great experience. They showed up on time and performed a lot more than expected. Just for a hot water heater flush they checked all of our fixtures to make sure we didn't have any leaks.

We also had A/C service. Explained what they were doing and what repairs were necessary. Answered all my questions and were extremely professional.

I will definitely use them again and recommend them.

Update: I used Your Service Professional again for a larger job. We were installing an outdoor kitchen and needed someone to do the gas and plumbing for the grill and sink. It was another great experience. They finished on time and went the extra mile to make sure it was done right. They kept us informed about when the water needed to be turned off, how long we would be without water and when it was back on. Great overall experience and I will continue to use them.

Nic, the technician, was very professional, friendly, and efficient. He was very helpful at pointing out a potential problem. I highly recommend him and Airmakers.

I called in to request warranty service for my HVAC system since it is making a loud noise when the heater turns on and was told they would send someone out today, but no one showed up for the service appointment. After calling the customer service center to find out what was going on, I constantly heard that no service technician was available for today and that they would need to reschedule me for another time and they would not be able to confirm the time, but we can call me 30 minutes before the technician shows up for the next appointment... This is not acceptable! If you confirm the appointment, then someone should come out!!! How can any customer believe a company that does not keep the simple promise to the customer? Unbelievable how unprofessional this company is!!

Ethan the tech came and assessed the issue. Discussed options and pricing. He did the work to perfection and now the issue is resolved!

Excellent work, timely, professional, and communicative.

Travis was prompt and responsive to us and to the inspector. We are very pleased with their work.

Quick to reply and quick to come out an assess and fix our plumbing issue. Great customer service! Will use them again in the future.

Contacted Bolton to put in place a re-circulation pump on my hot water line. Frank the technician (courteous, prompt, respectful) completed the work in less than one (1) hour and 30 minutes.
The pump listed retail at $360, tubing and tee est. $50 max.
Why did the Brian the service manager proceed in charging me $1479.98 (the estimated price). Labor, disconnecting my hot water line, purging the tank, placing the pump in-line, installing a tee under my sink.
This is a prime example of a company who gouges customers, whom employs a service managers who has absolutely no people skills, and has no ability to separate logic from the non-reality.
I would not recommend this company.
I will never do business with this company ever again
I have both invoices, mails, and recorded conversations that clearly express the act of trying to take advantage of the customer.
To add insult to an already injured situation, the receptionist Kelly called me the next day of receiving the severely reduced invoice and made an attempt to collect...all the while - the payment was sent via US mail the same day of receiving the more realistic invoice.
Again, if you do not want to share my pain...avoid this company!

James Vanderhauf

Sorry company to do business with.

I had a water leak from the inlet of my dishwasher. Rural Plumbing came out that day as requested. They were on time, professional, and got the job done right. They capped the line, because they didn't have the part to fix it, but came back a a later date with the part and did not charge for another service call. I would use them again and recommend to my neighbors.

I’m very happy with Scott today. He was very helpful and kind .

Brandon and Jason arrived in time, were courteous and explained everything. They were in and out in just a few hours! Definitely recommend

Thank you Mandolin for taking care of my hvac replacement and duct work! I contacted Mandolin to talk about what I had going on. I received up front information and top notch service by sales and the installers today. These guys worked at my house all day long with positive, respectful attitudes. I’m so thankful for these guys and their skill. They will be my go to for all future HVAC work! I highly recommend Mandolin!

Dave is great! He was on time, explained everything he was doing and completed the job quickly.

QUALITY and honesty you can trust

Went with another company that did not require an upfront service fee