Best Clogged Toilets And Drains in Raleigh NC

I have used this service multiple times now and my experiences have been really excellent. They not only do great work, the take time to explain what needs to be done and the approximate cost. If you need a Plumber, I highly recommend Benjamin Franklin Plumbing of Raleigh you will not be disappointed!

CALL TCR FOR EVERYTHING PLUMBING
I literally just erased my previous “go to” plumbing company’s contact info and replaced it with TCR’s info!! I falsely assumed TCR would be like every other plumbing company I’d ever used. Wow! I was incredibly wrong! Initial conversation for setting up the appt was with an ACTUAL plumber!! Trust me when I say that makes a HUGE difference in your time and theirs. Brooks did an incredible job! He was professional, knew what he was doing (again, that matters), got the job done quickly, and even cleaned up before leaving! You would think for all those wonderful qualities the cost would be on the higher end of average. Nope!! They were considerably LESS than other plumbers!
Already forwarded their contact info to my realtor friend. Yes…they impressed me that much!!

I thought it was starting off well when I received a call from the plumber saying he could come an hour early. (Yay, I thought) Then he started complaining about DTR parking. He said he hates jobs DTR. When I met him outside, he told me that he parked in a loading zone at the corner. I talked with him about the parking garage next door and the meters out front. He said hopefully it won't be towed. On the way up to the condo, I told him that strange enough the toilet wasn't running today. (I had turned to water to it off and when I turned it back on to prepare for their visit- it didn't keep running. It sounded fine. (odd ??- how did that happen? ) He was also looking at the kitchen sink which had seemed to have some grease like stuff under the sink. When he was going back out for supplies, I handed him a couple of bucks for parking. He asked if the meters will take the cash. I told him no, but the parking garage right next door does. He told me that his truck is 9ft tall and can't fit in the garage. I told him that the meters take credit cards. He wasn't going to bother moving the truck. I told him that I'd get my Cc and pay for it because I didn't want him to risk having the truck towed. He asked me if I was going down with him. I told him that I'd be down by the time he got the truck. I went back down and paid for the parking. He told me that the toilet still needed the inside piece rebuilt even though it wasn't running. He said, see how high the water level in the tank is. I asked if there was a screw or something that could adjust the floater (Idk-that is what I call it) piece. He said um...uh, yes but it still needs to be replaced. I told him to just go ahead and do it. He was ready to leave about 15 minutes later, I was shocked when he told me it was $200 to place the toilet piece. I literally was so shocked that I started shaking.I told him that if he had told me that I would not be shaking from the shock of it and I certainly would have just had the whole toilet replaced because I always hated it. (I always wanted to replace it but wasn't going to to waste money replacing a working toilet.) I'd rather have spent $500 on a new toilet and had a pretty new one! I called to let them know that I was shocked! The story about service call charges and per job changed with the plumber and during the call. (Service calls are now 200/ rebuild is always $195, etc).
Either way, $200 to rebuild is crazy! I agree with other reviews that say get them to email you regarding prices before you set an appointment!! Oh, and when I called after to let them know I was shocked, they even stated that plumbers need to be paid for their work . Seriously insulting!!! I not only want to pay for work that i have done- I saved them them cost and trouble of a tow! (Yes, DTR will tow if you park illegally!) (I can't comment on their actual work because they were just here today.) Shocked and sad to need to find a new plumber. :(

Quick response. Gave us many options before taking action. At the end he fix our plumbing issues. Really great plumbers in Raleigh! care about the customer came all the way here to Knightdale to help out.

Mike was great. He answered all our questions and made the repair. He is a tremendous asset to your company. Thank you so much for coming on a holiday.

Our plumber was professional. He showed and explained the problems and potential solutions. Told us up front what costs would be for each option and that was what we paid. Feel like it was a little in the steep side but the work but the company communicated with us and have us all needed information before and after our plumber arrived. Excellent service and good professional communication practices.

Wayne and Starky did a great job. They came out late at night and unclogged our drain line quickly. They were great.

I was recommended Justin by a colleague, as soon as I called he promptly scheduled me and arrived just moments later. Justin looked at my previous quote from another plumber and quickly set out to identify the issue and make recommendations on how to rectify the situation. Thank you for your professionalism and prompt service!

These guys looked at my pool heater like it was some kind of alien technology, and started googling on their phones how to diagnose the problem...heck, I could've done that. They couldn't figure it out and became hostile almost to the point of physical intimidation when I argued that I didn't want to pay them unless they actually fixed the problem. Run from these people!

I worked for this company they scam all their customers into believing there are worse problems then there really are ... they are trained from day one how to scam save your money and go with someone else .... if I could give negative stars I would