Best Fixture Repair And Installation in Raleigh NC

Very professional and friendly

I have 2 units, one for upstairs and one for downstairs, and the 3 guys, Gio, Daniel, and Fabio, arrived on time and replaced everything quickly and cleanly. The price I got from Rural beat the competitors price by about $1K. I've used Rural for a number of years for service and they've been a good service company. The last tech, Ken, did a great job and was very professional. Didn't realize ants could short your AC unit, but he showed me otherwise.

This company looked for ways to cut down my cost without compromising quality of work or service. The team was super friendly and knowledgeable. Everything was seamless which made a frustrating plumbing situation seem not so bad.

I called the company because my tankless water heater wasn't working. They were the only company available that day and the technician arrived early, which was convenient for me. He seemed to be very friendly initially. He appeared to be not familiar with the Rinnai product. He was reading the brochure and trying to figure out what a reasonable water pressure it needed. Then, he called the Rinnai customer service, which was fine with me. When he started his call, he was reading something off the side of the unit and I thought he needed help in reading what was written. Apparently, he interpreted my offer to help as an intrusion into his service. He snapped at me telling me to basically back-off in the rudest way possible. I called their office and complained about his behavior; they reminded me that they sent me their best technician without addressing his lack of professionalism. Then, they asked him to leave. On his way out, he failed to put the unit back the way he found it. I had to remind him to put back the cover. If you want a rude genius, then, call them. Out of respect for the technician, I won't name him.

We just moved into a house built around 1964 and recently discovered that the previous owners never updated a LOT of the house including many plumbing items. We called in Eric and his company for a rush job after another sub pointed out that we had water pooling in the crawlspace and it needed to be cleaned up before we could have our mold remediation done.

Eric squeezed us in to his schedule just in time to be completed before the mold remediation. He was extremely professional and explained everything as he went along. His prices are very fair and he was also able to tell us which of the items on our inspection report were necessary versus which were not a big deal that and we could handle ourselves.

The team finished up very quickly and did very clean work.

We will call them back to do the plumbing for our brand new kitchenette in a few months. I definitely recommend hiring EB Plumbing for any plumbing needs 😁

Perhaps I'm not a handyman, but I can tell a good job from bad. The story: I bought a toilet tank kit to replace the insides of the tank and I thought it would take me one hour max. Maybe the kit didn't quite fit, or maybe I'm just that bad, but at the end of the ordeal I had leaks from various places, plus, I broke the shut off valve. Spent about 5 hours laying on the wet floor. At this time, around Christmas, it's been hard to find someone to come over, especially at 9 PM. Well, they did and all I can say, it was amazing. Kind of like an emergency surgery (and in fact, I think surgery is a kind of plumbing) - full focus on the job, actually running (not walking) back to the truck for supplies. Give me the scalpel, except give me the wrench, in this case. I am impressed.

I was quite impressed w Alan as both a person and workman. He was professional, working on each issue I had for him. I will definitely call him again.

Matthew's Plumbing did a great job for me as well as a good price to boot! Quoted me a price that was fair and stuck to it. Will be my plumber of choice!

Woke up Monday morning and found water all over kitchen counter top and a puddle of water on the floor. I have a second floor so I assumed my upstairs bathroom was leaking. Called lane plumbing supervisor said eta was a hour to hour and half. Hour and 46 minutes go by I call back supervisor says another hour his guys are still at another job. So after waiting four hours two plumbers finally showed up. I showed them where the water was and the wet towels from cleaning up the water. So the plumbers go upstairs run water in both bathrooms and come back downstairs and look in ceiling and dont see anything. They Go outside and check water meter--' oh, your water meter not running--- so you don't have a leak. This is after only after 15 minutes of inspecting. So i ask the guys to explain where the water came from and was told they don't know but I don't have a leak--I wish they could of seen the water. So they go outside said they have to call the supervisor. I'm thinking they are calling to troubleshoot the problem. Little do I know they called to find out how much to charge me. One guy comes back in and tells me ma'am we didn't see anything it's going to be $125. So at this point im irritated. So i express my concerns and asked the guy to explain why the sink cabinet is wet. I was told he feels it's wet but don't know where the water came from maybe from underneath. Then he comments maybe it's coming from your fridge. How the hell is it coming from the fridge when water was all over the counter top and the fridge is on the opposite side of the kitchen. So i express my concerns again and ask why am I paying for a problem that isn't solved. So the guy calls the supervisor. The supervisor states it's a diagnostic fee because we came to figure out the problem. So i state to the supervisor your plumber just admitted to seeing the cabinet under the sink is wet but claim I don't have a leak. This makes no since obviously something is leaking. Long story short after going back and forth the supervisor states well I can give you $20 off but I have to get my guys out of there. This seriously struck a nerve. I just waited for hours for the plumbers to arrive and had to call out of work because the eta was way off. After waiting they only spent 15 mins looking just to tell me you have no leak they don't know where the water came from. So the fee was paid and my problem wasn't solved. Oh I was told if I call and say were the leak is coming from they will come out and fix it. Lol what was the point of me calling?

First off please don't lie on our conversation because the original phone call at 9:50am mr.lane didn't go over any prices nor did I ask . I called said I had a leak think it's coming from upstairs and was told I some would be there within hour to hour and a half. I said ok and hung up after verifying my information. I honestly didn't care about the price figured I would be charged something. My issue is being charged and not getting any answers and no one showing any concern. Also if I would of know the plumber was going to call 30 minutes pior to coming why would I call after waiting hour and 45 minutes to what the eta would be. It was at that time mr.lane said it would be another hour because his guys was tied up at another job because they had to go buy a toilet. Then he informed me I would receive a phone call when they were on there way, not to worry. I said ok thank you and hung up. So no your policies is not explained to every customer maybe that practice should be put into play. Oh and by the way the water was coming from the kitchen sink faucet and spray thingy.

I cannot say enough about how amazing Rich at Cary plumbing was with solving our sewer line issue. Hands down the best plumbing experience

Jaco and his helper did a fantastic job installing my dishwasher and garbage disposal on very short notice after my regular plumber stood me up the previous day. . They showed up on time, were courteous and professional. They cleaned up behind themselves and I couldn't be happier. I have definitely found a new plumber!

These guys were great! They arrived on time and were professional as well as courteous. They did a great job at an affordable price and it didn’t take forever!

We had a leak in our service line, last week, that was causing hundreds of gallons of water to slowly leak into our crawlspace. We shut off our water and put in a request for appointment. We received a phone call immediately. An inspection was then set up for first thing, the next morning. Johnny was who came out. He was very knowledgeable, genuine, and professional. He explained everything to us and gave us a couple options to work with for our issue. We appreciated the care he took to get the ball rolling very quickly. They called out the City to get the proper markings to dig within the same day. And only 2 days later they had the work scheduled to replace the old piping in front of the home. Their dispatcher, Tracey, kept me in the loop with when they would arrive. She was so very sweet. Chris, Chris, and Chad were most delightful. We made it very clear to do everything they could to not kill my favorite tree in the front of our house, and they took great care in our request. Even though the tree was directly in the way of where they needed to dig. We are over the moon with the service provided for us! We will be sure to recommend to others who are looking for a good, honest plumber. As new homeowners, it can be hard to find this kind of service from some companies.

Don' make the mistake of hiring these people!!