Best Leaking Faucets in Portland OR

Cameron & Jack installed 2 new toilets that we purchased from Sutherland for us and were very professional, clean, and efficient. We love our new toilets and would highly recommend Sutherland and will be using them for any other plumbing needs that arise!

Abe helped us today with a gnarly clogged bathtub, kitchen and bathroom sink. Water was backing up into the bathtub and Abe came and de clogged our lines in a timely and efficient manner. He was extremely professional, knowledgeable, and courteous about being in our house. He also got along great with our dog! A definite plus. 10/10 would have Abe help again, he should get a raise too!

We contacted Nick at Pacific Crest Plumbing because we wanted to replace our 20-year-old water heater before it failed. Nick was really great at providing information via text about the water heater replacement and several other plumbing questions I had asked. We were impressed that he clearly took time to research my questions and provide answers, including helpful links and diagrams.

We got three bids for the water heater replacement, and the other two were very similar to Nick's. But we knew we wanted to go with Nick, even if his bid had been higher than the others. He was excellent at communicating with us, and he always did what he said he would do - in the timeframe he said he would do it. He walked us through the process every step of the way and made us feel very relaxed and secure about our decisions.

Nick was very courteous once he was at our home. He was conscious of the possibility of tracking in mud, and he told us ahead of time when he would be shutting off the gas and water supplies. He was neat and tidy with his work area. He brought all the supplies he needed with him, and he cleaned up everything before he left. We really can't think of a way that the service could have been better. We will definitely call Nick and Pacific Crest again if we have other plumbing needs!

Overall good experience. Tech was prompt, kind, and experienced. Was careful in the house and left the place clean. Leaving 4 stars because of the pricing discrepancy. They lure you in with a reasonable price on the website, then hook you in for much more once the tech is on site. Website said $129 for drain clearing, ended up being either $450 for basic or $650 for the water jet that clears out majority of the blockage in the drain. If they had advertised the actual prices, I might have spent more time self-diagnosing the problem at hand.

Had a leak that was outside the house and we had to shut off the water. It was the next day before someone could get to us, but Jake was available a few hours early and got the repair done quickly. He also explained a lot about how our system works and some things we could do in the future. We were able to pay on the spot, and got an invoice by e-mail.