Best Heating Installation in Portland OR

tl:dr - Joe Water Heater is an amazing local, small-business owner that is personable, informative and provides unparalleled service at a fair price.

Longer version: I'm not big on writing online reviews, but every once in a while a business comes along that just blows everything else out of the water (pun intended). For me, Joe Water Heater LLC was that company. He is smart, personable, punctual and kept me informed throughout the entire process of replacing my water heater (and even gave tips and what to watch out for post-install and how to handle it). Prior to Joe, I called multiple companies to try to get an estimate to replace a 15 year old water heater - most wanted to charge to send a plumber out to do an estimate, then had unreasonable wait times, etc... it was a headache just trying to get a quote. I contacted Joe, he asked me to text him a couple of pictures and within an hour or so I had 3 different quotes. I selected the one I wanted, and Joe came out the next morning and installed it. Though, that almost doesn't give it justice - I'd been upfront and told Joe the water heater was in a basement (some companies charge an automatic extra fee for that), Joe said he'd done hundreds of installs in older homes with cramped stairwells like mine, and that as long as he could maneuver it in and out, it shouldn't be a problem. And sure enough, he pumped the old water heater empty, hauled it away, and installed the new water heater easy-peasy. On top of that there were some issues with the connection to the existing plumbing, and Joe took care of it at no extra charge (he said he felt bad cause he should have let me know ahead of time that there could be problems with some of the old pipe-work and wouldn't take a dime for it). I honestly can't say enough good things about my experience with Joe Water Heater LLC - It was painless from start to finish, Joe was informative, punctual, very knowledgeable, and not interested in nickel-and-dime-ing me along the way. If I ever need to replace another water heater, Joe will hands down be the ONLY call I make.

Terry's work is absolutely top notch. I had a leaking pipe, and not only did he fix the issue, he determined that the pipe itself was unnecessarily long (since the house was old and plumbing work had been done and re-done in different ways over the years) and rerouted the water via a shorter path. Now my downstairs shower has far more water pressure than it has in the nearly 15 years I've lived in my house (it's almost scary how much pressure there is now). The next time I have a plumbing issue, Terry will be the first person I call.

Bruner did an excellent job for us, running plumbing and installing fixtures for a full ADU remodel project we did. Everything was installed precisely and professionally. All the employees who worked on the project did great and were very courteous, professional, and clean. If you're looking for quality plumbing work in the Portland area, I would highly recommend them!

Very professional. Would use again

When looking for repairs to you home honesty is the most important thing. I have done business with him three different times in less than a year. He has always taken time for me and delivered on what he said he would do.

Dishwasher install

The food was good, but bit spendy for casual dinner.

Approx 3 hours from call to service/plumber at my house. Very good response time especially for a Saturday. Eli /plumber was professional and efficient. Very good about explaining work required as well as fee structure. Removed root intrusion approx 50' from sewer clean out. Very happy with work as performed.

Eric is wonderful. Hope that’s his name. The guys knew exactly what to do and just fixed/moved three gas line in no time. Using these folks if ever need something again. Really needed something to go right and they did. Thank you.

I needed hydro jetting for my main sewer line which was backing up and had root intrusion. They offered upfront pricing which was less than other quotes I got. The tech was on time and very thorough and professional. Would recommend.

We had water pouring behind our shower onto the wall. I called three other plumbers and they were booked out. When I called on a Friday they couldn’t come until Monday. So fine. I got off the phone and kept calling around. They called me back right away and said there was a cancellation and they could come right away. Yes! Richard showed up a bit later. Such a gentle human and so polite. He fixed it within 2 and a half hours. He was so great. The dispatch person Tracy was so so nice. Basically we are stoked!

JAM Plumbing re-plumbed our entire 10 unit condo complex. It was a detail oriented job given that most residents were working from home during COVID and a lot of coordination was required. The PM provided an ongoing up-to-date schedule and the team was hard working and thorough. We will be contacting JAM for all of our plumbing and contracting needs moving forward.

Best company around! The owner, John, is the nicest guy you'll ever meet. Highly recommend.

Never showed up… never called.

On my way to work I watched a PMC company truck blow two red lights, two crosswalks with people waiting, and fly down MLK going 40-45. If their work demonstrates the same care and respect for the law as their driving, I wouldn’t touch these guys if they were the last contractor in town.

Installer Dave, first wasn’t able to get the water valve turned off, ok cool, called water company, they said they would send someone. Dave didn’t try very hard cause all I had to do was spray WD-40 on the valve. 30 mins later two calls to the water company Dave unpacks his tools again and begins installation. Wedged a pipe between the wall and water heater. PDX city inspector comes out and says that’s a no no. 2nd visit FWH (Dave & helper) comes doesn’t have any information as to why he’s there, 40 mins of explaining what the inspector wants, he again squeezed blocks between the wall and water heater, PDX inspector says it’s the same proofs the pipe. Blocks need to be secured to wall, which I explained to Dave the first 30 mins. Tried to get them to resolve, but it took forever and we have renters moving in, contacted HandyMoms to correct issue. Don’t waste your time with this company, the 599$ installation wasn’t worth the agony of dealing w an incompetent company. Cost me more money !

We had an emergency plumbing issue and had to shut our water off at the main source. These guys were able to squeeze us in in a reasonable amount of time. I was emailed a name and picture of the plumber who would be showing up (LOVE THIS). He called when he was on his way and arrived on on time. He looked at the job, told us what needed to be done, we approved the work and he got started. He was great at explaining everything to us. He was quick and did a great job. I will be using and referring Einstein Plumbing & Heating again.