JH Kelly (formerly Portland Mechanical Contractors)

Was crossing the street in Salem today and their truck didn't even slow down while I was halfway across the street. I would never hire them for a job.

Their employees drive dangerously in their company rigs. Weaving in & out of stop & go traffic, cutting off loaded trucks, forced multiple rigs onto the shoulder. Near West Linn on 205 on 7/6/22.

Worst service ever and overbilled. Total rip-off. Top tip: avoid.

Solid contractor that was able to perform emergency work immediately while other contractors had a 2-3 week lead time. They meet a tight timeline which resulted in a happy client and future opportunity.

Today we had a plumbing emergency. Another contractor (utility) accidentally broke our waterline. Portland Mechanical Contractors was dispatched to help. When I called, Sabrina was very understanding and did her best to get us a tech asap despite how busy they were. The tech (Eric) was a pro. He handled the problem and we got our water back 2 hrs ahead of schedule. Not an easy thing to do these days. Thanks PMC.

A awesome Sheet Metal job. That is what PMC Will Deliver to its Customers Working from its 80,000 square foot in-house fabrication shop, there #SMAW, #GMAW, and #GTAW #certifiedwelders build each of the projects to meet #SMACNA standards! I for sure will call them again. Great to see it part of the JH Kelly Family going back 100 Years.

Very profesional services!

I live in a mobile home park and the other day we had a main pipe break by the front gate. They didn't get our call till about 8 that night....and after digging it up and finding a huge break Eric worked till 1am to assure the residents (some 60 or more of us) that they would have it fixed and ready to go by morning....and came to finish up the remainder...bright an early! I haven't seen real professional work done in awhile!
Thank you Eric we really appreciate your work!!

They came out to my loft in Gregory to fix my air conditioning and failed to do so despite paying well over $400. They required me to pay for another service call to see what they missed so I had to hire another company to look at the problem.

We had a major plumbing problem in our unit of our building that required immediate action. Portland Mechanical sent Matt who was on the the spot in 30 minutes even though it was in the evening and stayed with it till he got our problem fixed. The/He saved the day!! He even cleaned up the mess afterwards 🙏 I would highly recommend this team for their professionalism and work ethic!!!

Very poor customer service!!!! One of Portland mechanical employees ran a stop sign and hit me and I had my children with me. It's been over a month and still nothing!!! I call and it's always the run around. I would give a zero but you can't on this.

Joe (White?) their technician, did a great job of clearing a main roof drain of our 5-story condo building today, going over 30 ft underground with the camera, and then jetting it clear. Very very pleased with his work.

Excellent service company! They do it all! Plumbing, HVAC, Sheet Metal, Refrigeration and Kitchen work! Staff and technicians are friendly and professional as well!

Came in our home without a mask. I tild him I just had surgery and he didn't care. Was super load and constantly spoke over us when we tried to explain anything. Very erragant. Needs to be a lot more professional.

This company has hired truck drivers who can’t drive safely - they nearly crashed into me . They drive without regard for other’s safety or traffic laws. Using your vehicle as a weapon is illegal

Always there when we need them

Got an appointment in a timely manner (2 days ), Eric arrived early and was excellent to work with, explained what he was doing and why. Wish all my experience with the trades were this good. Satisfied with the price also. Very fair.

This is the third time we have had Tim do work for us. He is very reliable & pleasant. We will definitely ask for Tim again the next time we need plumbing work to be done.

I called Portland Mechanical Contractors. I told them that they would need two people and two ladders for saftey. They said they would be at the store at 8:00 am and call before they got there. They told me it would be 60.00 one time travel fee and $122.50 an hr for two guys. Any other trips would be free since It is no longer an estimate but a work order.
They called at 7:58 telling me 8:30, There was only one person, so I helped him set up ladders Rope and get the tools up on the roof, took 5 Minutes. We found the problem quickly. We were off the roof by 8:55 am less than ½ hour. He was going to find out if they had a (Draft Motor)in stock . I texted him at 9:15am,to tell him I wanted a quote first. I was a bit surprised he was still outside at 9:45. He said he was still on hold to see if they had the part. He was frustrated he was on hold. So he left to Oregon city to see if they had the part, because he would have to pick it up anyhow.
I could buy the part for $202.00 (online)I knew this because I helped him on the unit. Well, He texted me at 10:48 to tell me it was 382.86. I thought cool $202.00(Parts), $60.00(travel), and 122.50 for labor. (really only 30 minutes and one person) 382.50 was just about right according to my calculations. So I called him right back to say cool go with it. But he told me 382.50 for parts and 3 hours of labor and still adding up. First of all it was only 10:55am I pointed that out to him. He got to my place at 8:30am. I asked how he justified the price for the part, I’m sure he gets wholesale prices. Plus I’m sure it would have been another 1 hour to install and He was an hour out and charging for drive time. He said his time started when he called me at 7:58. What the hell was the 60.00 travel for? I’m suppose to pay for him being on “hold” (45 min) with his own company and venders and his drive time to pick it up and deliver it at 122.50 an hour. I could have had the part delivered here next day delivery for 245.00. No hold time, no drive time, what a waste of time.

Tim Wingo did a great job and fulfilled all of our expectations for what a professional contractor should be/do. The quality of work was excellent and he did whatever it took to get the job done on time and right. We had an emergency with our water mixing valve at our community that houses over 80 residents and he was there to save the day. Thank you and i hope that you guys continue to employ trades workers of his caliber.

My go to company for repairs. Support staff and technicians best in town.

I wouldn't recommend this company for multiple reasons, but the main one would be the simple fact that they could not provide the exact hours that the plumber was at my location and match that to the billing. They sent me two different bills after the project was completed. I used this company because my building frequently does, but I'm going to go back to my regular plumbing company.

I called on a Monday when after three hours of trying to unclog the bathtub drain myself I had no luck and I think I made it worse Portland Mechanical gave me some free advice about what else I could try, so that they wouldn't have to send someone out and charge me. What other plumber would do that? None that I know of except for these guys! Anyhow, his advice did help, but the bathtub was still clogged and he sent someone out within a couple of hours. Bathtub is now unclogged and working great! Very nice and reasonable for coming out on a early Monday!!! Very Helpful Plumber! Call you will not be disappointed.

Great service great response time on major issues.

Use your blinkers

On my way to work I watched a PMC company truck blow two red lights, two crosswalks with people waiting, and fly down MLK going 40-45. If their work demonstrates the same care and respect for the law as their driving, I wouldn’t touch these guys if they were the last contractor in town.

This is the first online review I have ever written about anything - I just am left with the worst feeling that I was totally taken advantage of. I called Portland Mechanical to replace the filters for the air conditioning at my office, as well as look into a whistling noise that was coming from the unit. After a couple of hours, the whistling noise was fixed. Eric came back to our location on two separate occasions for several hours over the next few days. On the third day he handed me a bill for 17 hours of labor, plus 1.5 hours of overtime and over $900 in supplies. He did not announce his arrival or departure for the two additional days he was here. $3,200 to replace the filters and fix a whistling problem that stopped two hours after he was here. I felt so taken advantage of that he continued to work on our air conditioning when he was not asked to. I explained that we are a small business, and were not prepared to spend thousands of dollars on unwanted repairs with no warning. When I expressed my frustration to him, he said that he didn't think I seemed too concerned about money. I told him that most people are. I will never call Portland Mechanical again and would not recommend them to anyone.