Best Bathroom Remodel in Portland OR

Always fast, courteous service!

Took them up on their 89$ water heater tune up. When I called in, she said it would be another 13$ to diagnose and that they can normally do the job same day. I said the job was the tune up so what do they need to diagnose? She said she would wave it since I was a first time customer but that also seems odd because I wasted an offer that wasn't needed on this visit. I think their call script can lead them astray sometimes.It is cool that they call to say they'll be here within an hour. I asked if they could do it while I wasn't home since everything was in the garage. They said yes but not really any physical cues they were here. Even the on site tech didn't call (other companies have them call), it was always dispatch so I assume everything went alright.

Avoid this outfit at all costs. They made a mistake on some of the finish work at my house and tried to charge me for the extra time. When I disputed it and hadn't issued payment for ONE DAY, they showed up at my house and turned off the water while I wasn't there! Horrid company and super rude. They wouldn't even put boots on or lay down tarps or anything while they worked in my home. That should've been my first indicator to not use them. Too late now. Again, super unprofessional and overall rude. Avoid at all costs.

Wow! Talk about service. Our water heater blew up late in the evening. I called Pipeline Plumbing at 8:15 the next morning. They were at our house by 10:45, the new heater installed within an hour, and had hot water by 12:15. It doesn't get any faster or more professional then that! I didn't get the installer's name, but he was very professional. Even took the time to tighten a leaky outside faucet before he left.

Very professional and a pleasure to work with. Highly recommend.

We were having water pressure issues and needed to replace our PRV. We didn’t want to use the first plumbing company we used to diagnose the problem so we contacted Gary and he came right away. We are so thankful that we found him. He was patient and thorough and an excellent communicator. We will definitely use him again and we would recommend him to our friends and neighbors without hesitation.

Not only did these guys come out within an hour of calling them, they located my long lost exterior cleanout for my main line, i couldnt recommend them more, dont waste your time money and energy using anyone else

I cannot speak more highly of Burfitt Plumbing! We have worked with Alan and William at two of our homes on various projects. They have quick response time and great communication. They are very knowledgeable and fairly priced, so we recommend them to all of our friends.

Great communication and service. An honest plumber who saved me thousands.

Plumber showed up on time and was very professional. Was able to repair a tub spout pipe without having to cut into the shower surround. Great workmanship and professional service. Would recommend.

Well i’d say they got the best plumbing services . Their working skills is unbelievable .

As the owner of a reputable design /build firm here in Portland, we only work with the best trades and Craig Anderson Plumbing is certainly one of them. Craig always has a smile on his face, is super knowledgeable and easy to work with. His employees are respectful, hardworking and are true professionals--a pleasure to have on our projects. We look forward to many projects together in the future!

We had a plumbing pipe break on the 2nd floor. Unfortunately, the water wrecked a ceiling on the 1st floor, which we had to do some sheetrock repairs too. We called Best Portland Plumbers and they came right out and fixed the plumbing issue. Their prices were fair, and the plumber got the work done very quickly. Hopefully I do not have to use them again, or it is under better circumstances. Broken pipes are no fun.

The best plumber I know.

Had a great experience with Meticulous Plumbing last week. My inline shower faucet broke and I could not get the water to turn up. I called and they came out within two hours (thank goodness someone had a cancellation) and my repair guy had it fixed within the hour. Super courteous, professional and he told me exactly what he was going to do and how much it was going to cost up front. Great dealing with a company that values integrity.

My home warranty company called these clowns out because I wanted a second opinion. They showed up an hour early but then sat in my driveway talking on their phones for 30 minutes. I do that sometimes too, work when I show up to an appointment early - but I park down the street so I don't bug my clients. When Joel made it to the door, he rang the bell and immediately followed that with a cop-knock. I answered and told him to pick one, both weren't necessary especially as they'd been if my driveway for half an hour.

He then went to the bathroom where the sink wasn't draining. He brought in a flashlight and a hair-removal plastic tool, literally nothing else. He was in the bathroom for less than 5 minutes. He then - without a word - went back out to the van. He and his driver (don't ask me) sat in the driveway another 20 minutes, and at 11 am - the scheduled appointment time - they fired it up and drove away - still without a word.

When I called their dispatch I was told Joel felt unsafe because we had closed the screen door he left wide open (so we could leave the main door open so he could get back in without having to knock again - which he would have seen, had he gotten out of the van).

I am not paying for this service call, and as a Realtor I'll certainly not be recommending them for any work, and if they get called in on anything I'll veto them.

Things started out great. But ended in the worst experience I have ever had with someone doing work in my home, and left me feeling unsafe.

My husband set up the appointment and I was there alone with my two toddler-age kids when the two employees arrived. They were kind and congenial. In fact, one offered to show me how he installed something so I could do it myself on a different tub if desired. Great service. When the employee was finished, my husband called the employee with some questions about the bill. If you care, they were rate-related questions detailed below. If not, skip to next paragraph:

One question was about the rate we were charged being different than the rate agreed upon by phone beforehand (Which Paul, the boss, confirmed when he finally listened.) The second question was about how much time he was logging. He was charging us for time filling out the invoice, for example. (A previous plumber we used had the invoice and payment ready within sixty seconds. This plumber took 15 minutes out in the car after he finished the work. Seems nitpicky... but really adds up at $160 an hr. When you consider we are being charged for transportation time to the site, that means we are paying a total of $75 for time they are not doing plumbing work).

At the end of the conversation my husband asked to talk to Paul to verify the rate. Meanwhile, I had no idea what is going on, but within about sixty seconds into the phone conversation, I hear the employee downstairs yelling on the phone to my husband. I was upstairs in my bedroom with my two young children. The employee then called his boss and was ranting loudly about my husband as the employee walked up the stairs to my bedroom. At that point, this large male who was speaking loudly and aggressively was standing in my bedroom between me and the door, about five feet away from me and my children, both of whom were wide-eyed staring at the man yelling about my husband. I motioned and quietly asked him to please finish the conversation downstairs. He did not stop or move and instead said loudly into the phone Now they're both suddenly unsatisfied.

Honestly this is a major safety issue. The employee was so congenial and appropriate up until that point, and escalated so quickly that I wondered if he has an anger management issue. Here are a few rules that I should not have to tell you: Do not walk up the stairs to my bedroom while you're yelling on the phone. Do not stand in my bedroom, between me and the doorway while yelling on the phone. If a female with young children in tow, politely asks you (a stranger acting aggressively and unpredictably) to leave her bedroom, you say Oh my goodness, of course. You do not argue with her.

I probably wouldn't even be writing this review, if I had gotten a response from Paul (the boss and owner) that indicated he understood the gravity of the problem. Instead, Paul was defensive. His first response to me when I told him what was happening was settle down and then well yeah, he was upset because your husband wasn't paying the bill (This is not at all true. The employee told my husband he'd have to talk to Paul to verify what rate was quoted and then he hung up on my husband. There was no threat whatsoever of not paying, and Paul jumped to this conclusion before even talking to my husband.). Once I told Paul it would be really wise to just listen well and recognize that this is an important safety issue and that the employee needs to take responsibility for his actions regardless of whoever is making him mad on the phone, he finally said okay, okay, he understood and would reprimand the employee.

Frankly, it seemed pretty clear to me that Paul didn't see it as a serious issue. That is concerning. He was apparently more apologetic to my husband and said they have all be working really hard and are tired. I hope indeed this was an anomaly, but we won't be using them again and wouldn't recommend them.

Call the company for the first time a man answer the phone did not tell me the company name just said hello super standoffish I asked if he can come out to check out my home he said no he can’t I asked him if he can refer to anybody he said no and hung up on me super weird I would not recommend them