Best Water Line Installation in Plano TX

Excellent

I chose Amundson after reading all of the positive reviews and I was not disappointed. We had our water heater die unexpectedly- I emailed them in the evening and gotna response first thing in the morning, and a service tech came out that afternoon. He talked me through my options and was very kind and helpful. They were even able to replace the water heater the same day. Prices were very reasonable, and service was top notch. Can't recommend enough!

good honest pricing and they got the job done in no time at all. I called them late on a fri evening as my water heater was leaking and they were out around an hour and a half later with a brand new water heater. I will defo use these guys again in the future

Great service, fast and friendly. Plumber took time to explain everything to us and fix our problem!

I like these guys. I will continue to look to them for future work.

Rick was very pleasant and professional. On time and did the job!

We've had more plumbing problems than the average homeowner and Stan is the only plumber we trust with these extensive jobs. He's reliable, down-to-earth, and honest.

Prompt, friendly, and reliable service. We will use again!

Pros:
Friendly staff. Quality work.

Cons:
- Expensive. Charges ~$80 per visit as stated over the phone. $400+ for gas leak tests. Repair would cost $800+. New unit $6000+.
- Plumber did not wear shoe covers when in the house.
- Phone message says only opens Monday to Friday.
If they had a more reasonable price, I would have given 5 stars.

I called them to come look at a malfunctioned tankless water heater. Plumber says it's broken and needed to be replaced. I was quoted $6000+. Yikes!

Before the unit can be replaced, the gas lines needed to be checked for leaks. I agreed for the $400+ gas leak test. Plumber found leaks in the lines and says repairs would be over $800 and another test would be performed to find any additional leaks/repairs.

I decided to stop there and pay the ~$480 (for the test and visit) and shopped around. Meanwhile, the plumber calls the gas company and had my gas shut off (for safety) and I was out of, not only hot water, but central heating as well for the chilly 30F-40F weekend. The gas leak was minimal, no one in the household smelled any gas at all so this took us for a surprise.

I ended up using a different company through recommendations that did the same work for half the price. <$200 for a leak test, <$700 for repairs (includes permit), and <$3000 for a new tankless water heater and they came out during the weekend to install. Everything was done to my specifications and I'm a happy camper.

If you're looking for a quality work from master plumbers, these are your guys. If you're willing to shop around and research, there are cheaper alternatives around town.

EDIT: See photo for price statement. If that charge is incorrect, feel free to refund me the correct amount.

Great food

Aaron was extremely professional and checked every inch of our home to find a very unique problem obstructing our A/C. I am very appreciative of the manager Tim for sending Aaron out to diagnose an issue that was not resolved the first visit. Outstanding company that I have now used for A/C and plumbing. They will get all my business in the future.

I have used them several times, to repair leaks and they even installed a new hose bib when my old one broke..... The plumber was very courteous and knowledgeable and each time he does a job, it’s done right the first time...... never had to call him back on a repair....... I will continue using them, very satisfied!

Jeff was on time and through in the work he did.

My family has used casto leak detection for the last year and half or so and have had nothing but great experiences with Brian and his team of plumbers. They found and repaired two leaks, replaced a leaking faulty water heater and a few other small repairs. Prices are great,they always call back and stand behind their work with knowledge and experience. Definitely will recommend to any and all family or friends in the area.

They didn't even bother to show up. Zero stars. We have called and gotten through at least 5 times today (been hung up on 4 other times) to get in touch with a plumber to get a better idea of ETA during our ridiculously vague 8am-4pm arrival window. We have waited ALL DAY and no one came. The owner has been forwarding all calls to the receptionist, who is of no help whatsoever - apparently she doesn't work in the office and has no insight into scheduling and no interaction with the plumbers.

Stay away from this company. Do not recommend.

Thank you for the great plumbing services! Your team was very professional and did an excellent job fixing our pipes.