Best Water / Sewer in Plano TX

Mike was the best plumber! I had another plumbing company come out 4 times that couldn’t fix my issue. Mike came out and had it fixed in an hour. He was so nice, knowledgeable, and he explained everything to me. I will never use another plumber after this great experience.

I sent them pictures and video of the issue and they did not even give me an indication of whether there will be a charge to send someone out.

They rushed into sending someone out – apparently to get more money and not fix the real issue.

Sure enough they ripped me off $65 to tighten a “loose screw” which is not a real solution to the issue.

Owner Jamie was rude and condescending when discussing the issue with her. They do NOT have your best interest at heart, they will charge you up the wazoo and that’s how they make money – highly unethical.

I do NOT recommend this place to anyone. Take your business elsewhere to trustworthy plumber who operates with integrity.

Won't be shocked if they charge for responding to Google reviews too.

Carlos stopped by within an hour of contacting his company and provided some recommendations to fix our problem. He provided a couple options and left the decision to us ( No hard sell). Carlos and his team arrived at 7 am the next day as we agreed and begun working. He completely replaced our main water line in the time he said and at the same price quoted. Would not hesitate to use Carlos for future jobs.

Asa and Jack were excellent. Very thorough and spent a lot of time looking and searching for the gas leak. They eventually discovered it after going in every crevice of the house. I was impressed with their professionalism, advise and overall positive attitude. They kept me informed with the progress and what they were doing throughout. I would definitely call them again.

Tanner was knowledgeable and professional. He made sure that he kept his area as neat as possible. He cleaned up behind hisself. He did a good work and my pipe was reran and working before he left.

Called & arrived promptly on time. Knowledgable, courteous, polite, careful in and around home, and explained all procedures. I would definately recommend!

Impressed my wife with their customer service and ability to communicate. Hire GEM. The price is right.

Cory Greenwood was my plumber and he was prompt and professional. He provided thorough consultation and did a fantastic job with the repair. I would recommend anytime!

Until today these folks rated 5 stars from me. I called them, explained exactly the problem. They sent out a plumber who said he was not interested in replacing my water heater circulation pump. In case this was a one-off visit from a sleepy apprentice, I called to check with the office. She agreed. Must be contagious and has spread throughout the company. DOA.

Brent was in communication with me from the time we set the appointment and he showed up when he said he would. Quick diagnosis and fixed for a reasonable price. The home warranty people would have let us go two weeks with no hot water but Strittmatter took care of us the same day.

Fantastic experience with 1st Plumber Allen TX. Very knowledgeable, transparent and professional. They also did a great job of walking me through the work they did at the end of the day. I would certainly call them again for future work.

Jeff was excellent, professional, polite & knowledgeable. He explained everything very well & was fair & honest. I highly recommend.

Great Service. Very quick and professional.

This company is great. Easy to book and very timely.

Nick (the plumber) was very knowledgeable and did a great job explaining everything to me. I'm happy that I found this company and will be using them for anything plumbing related moving forward.

This company was hired by the people selling my house to me to do a repair. As soon as I got keys to the house I noticed a water leak. The company was unresponsive until I had called and text multiple times and then told that they checked their work and it was fine. I have repeatedly tried to get them to come out and look because there is still a leak they refuse and said they won't be back out to the property to even mook they take no pride in their work don't hire them.