Best Sewer Repair in Plano TX

Michael was excellent and he would cetainlly be welcome back.
Regards Lloyd E Norman Jr.

Its nice to find a plumber who still values honesty and providing great customer service. Thank you Bill and Ray for being so efficient. You have a customer for life!

good honest pricing and they got the job done in no time at all. I called them late on a fri evening as my water heater was leaking and they were out around an hour and a half later with a brand new water heater. I will defo use these guys again in the future

Richard was professional and on time.

fantastic work, they were able to service us out right away and were able to fix the problem, will recommend to friends and family.

The two techs who came excavated outside in stormy wet muddy conditions to fix a leak under concrete slab from a foundation repair. Their boss should give them a bonus for bad weather days and do their laundry. I was sure they were gonna reschedule but they got the job done!I also wanted to add that the other InHouse techs for plumbing inspection and leak detection I felt were honest and the fees were upfront and no surprises. I spoke with another company for a quote and their fees were much more expensive and a bit confusing when it came to calculating labor, amount of time spent on job, and depth of dig. More of a coin toss in price which I don't like.

Stan and his team were very responsive and accommodating to my schedule. They were able to resolve the leaking tub issue within 2 hours and were very careful to clean up after the job was completed.

I was charged 400 for replacing pressure balance which cost $50 part for 30 min labor.

Until today these folks rated 5 stars from me. I called them, explained exactly the problem. They sent out a plumber who said he was not interested in replacing my water heater circulation pump. In case this was a one-off visit from a sleepy apprentice, I called to check with the office. She agreed. Must be contagious and has spread throughout the company. DOA.

Aaron was great! He took time to thoroughly diagnose potential problems, explain everything he found, and walk us through what needed to be done prospectively. Pricing very reasonable also. Overall great experience!

Had an issue with a toilet on the weekend. They came out, diagnosed and fixed the issue. Timely, friendly, professional and very reasonable considering it was a Sunday. There was no extra fee for the weekend. The technician was simply fantastic. Would definitely hire them again!

Long story short....outdoor faucet failed and started gushing water both outside and inside the wall. Called and spoke with Shannon and explained the situation and she was able to get us taken care of the same day (which was amazing especially as several other plumbing companies said it would be several days before they could come and fix).

Jeff got here quickly and was able to explain what happened and what needed to be done to fix it in very simple terms that made it easy to follow and feel confident that it was being taken care of correctly.

In our case, it was a manufacturers defect and Jeff gave us pictures and a write up that will help us get a reimbursement from the manufacture.

Need a plumber, give them a call!

Greg did a fantastic job installing faucets and fixing a water shut-off valve. Casto is the only plumbing service that I use. Very dependable! Thank you!

In December my wife and I had our hot water heater go out, and a group from Staggs came to replace it. Which seemed to go well enough at the time, but ever since our water bill has SKYROCKETED. The first month we chalked it up to a strange coincidence since it wasn’t a full month and a few hundred over. But the month after that our bill was well over $1000. Turns out we have had some sort of leak ever since that day slowly bleeding our wallets dry. Still don’t know what the leak is even after having a different plumbing group come to fix other pipes that burst in the winter storm (which I’m also mad at them for hot checking for more leaks on the meter but that’s a separate issue). It’s extremely frustrating to have expensive bills last month, even more expensive bills coming up, and still having no idea what’s wrong other than *just now* realizing that all of our problems trace back to the day that Staggs installed our new Tankless water heater.

The plumbing services provided by this organisation were of the highest calibre. They gave a fair repair price after swiftly diagnosing the issue. The task was efficiently and on time completed. If I ever needed plumbing again, I'd without a doubt call on their help.