Best Sewer in Plano TX

Michael was excellent and he would cetainlly be welcome back.
Regards Lloyd E Norman Jr.

I sent them pictures and video of the issue and they did not even give me an indication of whether there will be a charge to send someone out.

They rushed into sending someone out – apparently to get more money and not fix the real issue.

Sure enough they ripped me off $65 to tighten a “loose screw” which is not a real solution to the issue.

Owner Jamie was rude and condescending when discussing the issue with her. They do NOT have your best interest at heart, they will charge you up the wazoo and that’s how they make money – highly unethical.

I do NOT recommend this place to anyone. Take your business elsewhere to trustworthy plumber who operates with integrity.

Won't be shocked if they charge for responding to Google reviews too.

Carlos stopped by within an hour of contacting his company and provided some recommendations to fix our problem. He provided a couple options and left the decision to us ( No hard sell). Carlos and his team arrived at 7 am the next day as we agreed and begun working. He completely replaced our main water line in the time he said and at the same price quoted. Would not hesitate to use Carlos for future jobs.

Jillian and Brandon came to work on my plumbing and were very timely and professional. I was extremely impressed with their work and will refer Triple Crown Plumbing to all of my friends.

An outstanding master plumber on all levels. He replaced a home trap and main stack line- he was quick, professional and super clean. Would certainly recommend!

Quick and easy, $150 to unplug the tub. Worth the money. Rick is awesome.

My daughter broke her shower handle on Super Bowl Sunday. We had to shut the water off to the whole house. I called a different plumber to come out the next morning. They never showed up. LUCKILY, after the no-show we called Gem Plumbing. Stan answered and I went into my story. He let me know that he wouldn’t be able to come out that day but started asking me questions about the situation. Stan ended up speaking with my husband and walked him through fixing it! Gem Plumbing is now saved in my phone and will always be my go to. Amazing customer service and just a great person!

I did not get what I was promised. Technician showed up without the promised advanced phone call. Did not give me a quote before he started working and I was charged $388.00 to install a new cartridge in a sink and a new sprayer. I provided the parts. Worked out to just over $300/hr. Now my sink faucet is not properly seated in the counter and it is loose. My other repair to an inline filter required plumber to order part. I had to call for follow up information, if they could get it, when they would be back, etc... Not a great experience and the price was ridiculous

Until today these folks rated 5 stars from me. I called them, explained exactly the problem. They sent out a plumber who said he was not interested in replacing my water heater circulation pump. In case this was a one-off visit from a sleepy apprentice, I called to check with the office. She agreed. Must be contagious and has spread throughout the company. DOA.

Brent was in communication with me from the time we set the appointment and he showed up when he said he would. Quick diagnosis and fixed for a reasonable price. The home warranty people would have let us go two weeks with no hot water but Strittmatter took care of us the same day.

We are very happy with the professionalism and service of 1st Plumber Allen TX and their great workmanship. They are really easy to work with and go above and beyond to look after their clients.

Jeff was friendly and professional. The price was great and the job did not take him long at all. He also left the area very neat and clean when the job was completed. I will definitely be using him again!

Needed my kitchen faucet replaced. The technician did amazing work he was friendly explained the process and was just awesome. Would highly recommend Casto Leak anytime.

Loved the quick response, repair and great price. Will definitely be calling them back

Thank you for the great plumbing services! Your team was very professional and did an excellent job fixing our pipes.