Best Septic Camera Inspection in Phoenix AZ

Jonathan was the best plumber we have ever had. Explained everything to me and answered all my questions.

I have used Diamondback Plumbing several times over the last 14 years for my business and until this last experience have been happy with their employees and work. Just over 5 months ago I had to replace my commercial water heater. Diamondback Plumbing installed a new commercial grade water heater for just over $4700.00, but 2 days after installation the heater started to tilt so they came back out and with a little help from a hammer or wrench the water heater was sitting upright on the base( holes were made in the base for the legs to stick through, and there was dents on the side of the heater. I was assured that this would be ok and if not, I had a warranty. So last weekend March 23rd, 2019 the water heater started to leak, I called Diamondback and they sent someone out on Tuesday and told me that the tank did have leaks and that it would be replaced under warranty. Good news I thought, but after few heated telephone conversations going back and forth trying to find out when new heater will be installed. Apparently they were fighting with the manufacture, they hadn’t installed a commercial grade water heater back in October, they finally installed new heater on Friday. Saturday morning, I noticed that the hot water connector was leaking so again I had the pleasure of a telephone conversation with a representative from Diamondback Plumbing telling me that they would come out and fix the leak with new connectors but at a cost to me. I was taken back by this as I would have thought when they installed the heater on Friday, they would have replaced the connectors just like they did when they initially installed the heater 5 months ago. After several minutes of discussion, I reluctantly agreed just to pay for the parts ($78) and Diamondback Plumbing wouldn’t charge any labor. Well on completion of replacing the connect the invoice was presented with labor charge of $90 of course I was angry and confused just a couple of hours earlier we had agreed on no labor charge. The technician gave me some story that he had been to my business 3 time for this job will no pay and he had to go to north Phoenix to pick up the part which I thought should be standard on his truck.If Diamondback Plumbing had done the job right in the first place, then these return visits/issues/stress would not have happened.Very poor customer service with Diamondback Plumbing

Water flush sewer.

Sam was efficient and friendly

These guy were amazing, no fault of theirs they had to come back the next morning. Because i did no have a cleanout they had to go up on the roof to fix the issue. They even removed a dead animal from the roof!. The techs were the best ever, I will use no other than Champion pluming!

The low price for the initial service looks good, but looks can be deceiving. Rooter Ranger came out, explained that further investigation would be needed to fix the clogged drain, recommending a camera service for nearly $200. Camera service time came a couple days later. I am $250 lighter and the drain was left plugged. Rooter Rangers declared that a tear down was needed to get to some pipes. I brought in a competitor. No charge for the camera. No tear down was needed. A simple fix. 20 minutes later, no plugged drain. I am sure they aren't always sketchy, but I was cheated out of $250. Lesson learned.

Christian and Dan recently came to my house to see why our water wasn't staying hot for longer than 5 minutes. They were extremely friendly and replaced our water heater and did it extremely fast. It's so nice to take hot showers again!

NuFlow relined the pipes in a 50 year old bathhouse, three showers each men's and women's, bathroom stalls, sinks and urinals. All went as planned and it appears that we now have extended the useful life of these bathrooms and showers for AT LEAST the next ten years and possibly much longer. Prior to using NuFlow I did seek out references and they were glowing. The cost of re-lining the sewer pipes is a fraction of a tear down and re-build of the bathhouses. I only wish we had their service ten years earlier when we paid almost $200,000 to re-build another similar structure.

Fast service and professionalism all around! Will be using Johnco again for all future plumbing needs.

Quick response, on time, and very friendly. Diagnosed the issue and fixed it.

Nice guy. Showed up quickly and did good work.

I can't rate what i didn't experience. They never called or showed up to take care of the service call set but the management company. So after 2nd day of no water, i bought the party and fixed it myself.

They are not reliable. I called and made an appointment and they never called or showed up.