Best Drain Cleaner in Phoenix AZ

I had no heat for the weekend. Called Monday Gary Gordon was here less than half hour. He was so patient and knew what the problem was. I would recommend Gary doing a good job anytime. He is professional. He made a good impression for PARKER AND SONS

Quick prompt service! Good communication!

Reliable & trustworthy.Great work ethics.Highly recommended!!

Very professional, and very friendly, excellent work, thank you Plumber in Phoenix



(Original)

Muy profesionales , y muy amables excelente trabajo , gracias Plomero en Phoenix

Orlando, came by a stinky toilet and gave me a discount and he was very fast and professional.

Spectacular. Kind efficient and gave us education to avoid future problems. Oliver was the best

Explained to me what needs to be done and completed both hose bibs with no leaks.

They contacted me to apologise for what had occurred. They sent out a plumber the same day he messaged me, and he was able to repair our kitchen faucet in less than an hour. I really appreciate Kevin's prompt action to right a wrong.

This is the 2nd time I have used this company. Great service from technician, Frank. On time and profession. Absolutely, delighted to have a great plumbing company!

The best part? Their prices are extremely reasonable. I was pleasantly surprised at how affordable their services were, especially considering the high-quality work they provided. They even gave me a detailed breakdown of the cost upfront, so there were no surprises or hidden fees.

We had a major emergency on a Saturday night. We called Green Star and Gabriel came out within an hour. He was extremely professional and knowledgeable about the issue. He was able to fix the issue in record time and give us some tips to prevent it from happening again. We are very thankful to have found such an amazing plumbing company and technician.

This company has really great customer service. They make sure to text and calls so I’m updated when they are coming. The also are straightforward with telling me what was wrong with my A/C and what will fix it. They even called me to let me know if the technician is running late. I will use this company again and would recommend to everyone.

I would like to share my experience with Reddi Services/Jan Ashford Plumbing. First let me explain the 2 names. Redi-Services is who I called, but Jan Plumbing is who showed up.

On Sunday September 8th I needed the service of a plumber. I will try to explain my displeasure for the company and service in a chronological order.

I called at 6:30am and they assured that I would be the first job of the day, I was told I would receive a phone call at 8am when Dispatch opened. At 8:30 after no phone call I headed to the store to get the parts to fix the leak myself.
ISSUE 1. They never called back, I had to call them

I purchased the $23 in parts and called Reddi Services back.They said a plumber would be there shortly. I now had bids from other plumbers I had called. Average cost was $100-125
Jan Ashford Plumbing (sent by Reddi Services) showed up around 9:15am. The plumber quoted me $260. I was able to get the price reduced to $221 and agreed to do the work. The Plumber then told me he was going to use my parts I just purchased. I asked if he had his own parts and he said yes, but will have to charge me more.
ISSUE 2. The price was double what I had already been quoted verbally.
ISSUE 3. The plumber asked to use my parts or who would charge me more money than his already inflated price.

The repair took approximately 30 minutes as I was working in the yard nearby and noticed the water was back on. I walked over and he said it was done. It was then I pointed out that his repair was leaking. He seemed frustrated and said he would have to charge me for more parts to fix the leak.
ISSUE 4. I had to point out the leak to the plumber. I paid for a professional to fix the issue without leaking.
ISSUE 5. The Plumber wanted to charge me more money to fix his faulty work.

Another 30 minutes went by and he was able to finally fix the leak. I asked him to cover the pipes back up and he acted as if he was doing me a favor and then used my tools to do it.
ISSUE 6. I didn't expect attitude to cover the pipes back up. If I had not asked they would have left with the pipes exposed in the ground. They didn't bring any tools to do this, so I guess they are not equipped to fix repairs under the earth.

I now I had several bids returned back to me from other plumbers. All were less than $150 to do the repairs based upon several pictures provided and descriptions of the work needed. At this point I felt as if I was being price gouged. The repair if he had done it correctly the first time only took 30 minutes as I had most of the prep work done. With me supplying the pipes and fittings that means I would have been charged $442 per hour. My cost was $221. Reddi Services states they don't charge a trip charge and will give you a free estimate. Let me repeat that. If he had repaired it correctly the first time in the 30 minutes, I would have been charged $442 dollars per hour (1/2 hour at $221). Even with having to cut his leaking repair off and re doing it was just over an hours work. This was still over $200 per hour for a plumbing job that most plumbers in AZ charge 80-90 per hour for labor.

We are a smoke free family, and while I was working outside, I could smell cigarette smoke. I found the plumber sitting on the ground smoking while he was working.
ISSUE 7 The plumber was smoking on my property while working.

I tried to pay with a credit card and was told I would be charged 10% so I paid in cash.
ISSUE 8. wanted to charged 10% extra to pay in credit.

I contacted Reddi Services to express my concerns I have outlined above. The end result was an offer of $40 refund not the $100 I requested. I declined the $40.
ISSUE 9. I attempted to resolve this with management but was only offered a $40 dollar credit and no real apology for their performance.

If you want to be price gouged, have the repair done twice, supply your own parts, have the worker smoke on your property, and try to again price gouge you to use your credit card, then give Jan Ashford a call, Im sure you wont be disappointed.

Now Plumbing did a big sewer for my home, they dug up the entire yard it was a big hole. I had major problems. By the end of a long day my front yard was back to the way it was, I couldn't believe how fast and how great everything came out. That was Amazing! They saved me money by getting it all done in one day rather then coming back with all the equipment the next day. They worked very hard, I have to say. Now Plumbing has a good team and they know what they are doing. I would recommend them to anyone, very honest and straight forward with what needs to be done, and will take time to explain everything before they do the job. Good people, Good work!!

Very professional and amazing service! I'd recommend these guys 100%

Hands down best plumbing company in Az! Our water heater died and was leaking all over our garage, they showed up within a couple hours very prepared to fix our problem with amazing customer service. I have faith in this company's professional advice and I never felt pressured into purchasing anything unnecessary towards the repair. I would highly recommend to everyone.