Best Faucet Repair And Replacement in Phoenix AZ

I was given professional service. Showed up on time. They cleaned up and install was top quality. Easy to work with. Gave several options.

Great company and good response time and quality of work and professional work thank you Chris and just know that who ever uses rotor rooter you wasting your time!!!! Call this guy's its worth it!!!! Thank you

My shower was clogged, one of my sinks wasn't draining, and one had water coming up from the drain. I called Joe, he came right away and fixed all three things in less than a half an hour. Highly recommend using this company! Thanks!

Santos did a great job! Very knowlegable. Very professional.

Raul was awesome! Thank you for your help. Will definitely recommend to friends and family

I called Mr. Rooter for a second opinion on a giant estimate from another company. They confirmed my house did the work but their estimate was far more reasonable. All of their employees were friendly, polite, patient and helpful. I will absolutely never use another company and highly recommend them for any plumbing concerns, large or small.

I had a problem with my hot water heater. Ray was very prompt and called before he came out. He was very professional, diagnosed the problem and repaired it. He did not try to upsell or make unnecessary repairs. I would use Harley Plumbing again.

Everybody needs a good plumber... This is a great one! Fantastic, high quality! A company that shows up and doesn’t leave until it’s right! A+.

I called you last night because a pipe broke at my house. They arrived at 8:00 today. M. and they did the job very professionally for a very good price. I would definitely use them again and 100% recommend them to my friends and family.

Joe & Dan were very professional, explained everything I needed and even understood that I could not spend a lot money and was still able to assist me. My fireplace looks wonderful and I would recommend them to everyone. Thank you Joe and Dan!

Thank you for your fast service fixing my toilet. You guys are a life saver!

We called Norfleet about a moaning hose bibb. He came out and fixed it. A week later, my wife turned on the water, and the faucet wouldn't turn off. When she gave it a little oomph, the handle broke! Called him back, and it was replaced, no problem. They warranty everything for two years. We're really happy with the responsiveness, and will absolutely call them for future plumbing needs.

It was great working with these guys. They treat their workers and clients with honesty and respect.
Really impressed by their set up and demeanor.

I am maintenance technician with an apartment complex in Peoria. I can tell you that they do not respond after hours and their emergency service that’s supposedly 24/7 does not exist. I have had sewer backups and piping issues go unanswered for days forcing us to call out a different, less preferred vendor. When work finally does get done it suspect at best. From one professional giving comment about another business, I would recommend you use someone else.

I would like to share my experience with Reddi Services/Jan Ashford Plumbing. First let me explain the 2 names. Redi-Services is who I called, but Jan Plumbing is who showed up.

On Sunday September 8th I needed the service of a plumber. I will try to explain my displeasure for the company and service in a chronological order.

I called at 6:30am and they assured that I would be the first job of the day, I was told I would receive a phone call at 8am when Dispatch opened. At 8:30 after no phone call I headed to the store to get the parts to fix the leak myself.
ISSUE 1. They never called back, I had to call them

I purchased the $23 in parts and called Reddi Services back.They said a plumber would be there shortly. I now had bids from other plumbers I had called. Average cost was $100-125
Jan Ashford Plumbing (sent by Reddi Services) showed up around 9:15am. The plumber quoted me $260. I was able to get the price reduced to $221 and agreed to do the work. The Plumber then told me he was going to use my parts I just purchased. I asked if he had his own parts and he said yes, but will have to charge me more.
ISSUE 2. The price was double what I had already been quoted verbally.
ISSUE 3. The plumber asked to use my parts or who would charge me more money than his already inflated price.

The repair took approximately 30 minutes as I was working in the yard nearby and noticed the water was back on. I walked over and he said it was done. It was then I pointed out that his repair was leaking. He seemed frustrated and said he would have to charge me for more parts to fix the leak.
ISSUE 4. I had to point out the leak to the plumber. I paid for a professional to fix the issue without leaking.
ISSUE 5. The Plumber wanted to charge me more money to fix his faulty work.

Another 30 minutes went by and he was able to finally fix the leak. I asked him to cover the pipes back up and he acted as if he was doing me a favor and then used my tools to do it.
ISSUE 6. I didn't expect attitude to cover the pipes back up. If I had not asked they would have left with the pipes exposed in the ground. They didn't bring any tools to do this, so I guess they are not equipped to fix repairs under the earth.

I now I had several bids returned back to me from other plumbers. All were less than $150 to do the repairs based upon several pictures provided and descriptions of the work needed. At this point I felt as if I was being price gouged. The repair if he had done it correctly the first time only took 30 minutes as I had most of the prep work done. With me supplying the pipes and fittings that means I would have been charged $442 per hour. My cost was $221. Reddi Services states they don't charge a trip charge and will give you a free estimate. Let me repeat that. If he had repaired it correctly the first time in the 30 minutes, I would have been charged $442 dollars per hour (1/2 hour at $221). Even with having to cut his leaking repair off and re doing it was just over an hours work. This was still over $200 per hour for a plumbing job that most plumbers in AZ charge 80-90 per hour for labor.

We are a smoke free family, and while I was working outside, I could smell cigarette smoke. I found the plumber sitting on the ground smoking while he was working.
ISSUE 7 The plumber was smoking on my property while working.

I tried to pay with a credit card and was told I would be charged 10% so I paid in cash.
ISSUE 8. wanted to charged 10% extra to pay in credit.

I contacted Reddi Services to express my concerns I have outlined above. The end result was an offer of $40 refund not the $100 I requested. I declined the $40.
ISSUE 9. I attempted to resolve this with management but was only offered a $40 dollar credit and no real apology for their performance.

If you want to be price gouged, have the repair done twice, supply your own parts, have the worker smoke on your property, and try to again price gouge you to use your credit card, then give Jan Ashford a call, Im sure you wont be disappointed.

It took forever to schedule the first appointment, still had issues and got the run around, voice/texts went unanswered, he then showed up unannounced, looked at the toilet and then needed to get parts to fix it, they were sent by the home warranty company, this guy has more excuses then a man going to prison, I would NOT recommend their services. And after all of this my toilet still isn't fixed.

Called with a plumbing emergency due to sewage backflow. Even though they advertise 24/7 the lady that answered the phone said she had to wake up one of the technicians. Supposedly, they would call me back within 10 minutes. 4 hours later I contacted someone else.

I can't rate what i didn't experience. They never called or showed up to take care of the service call set but the management company. So after 2nd day of no water, i bought the party and fixed it myself.