Best Residential And Commercial Construction in Phoenix AZ

Honest rates. Good plumbers. They will do their best to get you seen as quickly as possible. I do recommend them if you are ever in need of a plumber.

On time, knowledgeable and reasonably priced. Would highly recommend Anthony and Wyman plumbing.

The work was great the people were great just a little bit too pricy for me to use again

A+

Textbook bait-and-switch



Long story but here it goes:



I hired Quail Plumbing to install a gas line for a new cooking top. The plumber came to take a look and quote the job. It was already suspicious that the plumber was in a van marked Scottsdale Plumbing. He looked at the location where the line needed to be installed and give me a quote (8 hours of work).



I scheduled for the work to be done one week later. This is where the problems started.



The plumber came and immediately started complaining that he didn't have his van and his equipment, that he would have to go to the store to buy a level, etc.

Next he started complaining that the drywall wasn't removed. During his visit a week earlier he didn't mention anything about this.

Next he started complaining about the connections to the water heater (which hadn't changed from the week before, when he quoted the job)

So all in all, before he even started he spent about 20 minutes complaining about the job.



I ended up having to lend him my level so he could get started.



Next he took out the water heater and started ripping out the drywall. He came and got me and started complaining again how this was going to be a lot of work. He got all upset of how the copper and gas lines were sitting in the wall, how he would have to drill through studs (like he didn't know this already before). Apparently the gas line went to the attic and he couldn't see where it went. To make a long story short he asked me how he had to do his job. He also told me I would have to remove all the drywall from floor to ceiling on one wall in the kitchen.



Next he told me to think about it and he would reschedule if I agreed with the extra work: textbook bait and switch.



This is where I got upset and told him I got other tradesman scheduled and I could not wait a week to get this done. Again he started complaining at which point I told him that I just wanted the work done the same day as he told me he could do a week earlier. I also told him that I didn't care if it took him longer as long as the work was done the same day. I thought this was it and he would get the stuff done the same day. This is were it got interesting...



At this point he left and called the office. A minute later I got a call from someone whose name I can only assume is Karen. She asked me if I had been verbally abusive. To which I said replied No, then she asked me if was swearing. To which I answered No. (This plumber would probably be the first man in history with tattoos over his neck and hands who is offended by swearing). Then she asked me if I wanted to reschedule for next week. At which point I told her I wanted the work done this day as I thought that was what was agreed 5 minutes earlier with the plumber. There was no reason at all for her to get involved.



After some back an forth she had the gall to tell me to shut up while she was speaking and didn't want to listen to anything that I said. Every time I tried to say something she would interrupt me and didn't want to hear anything about the unprofessional behavior of the plumber. Apparently the customer is always wrong with Quail Plumbing. When she was done with her diatribe I told her that I would like to call my mommy too to help me out and defend my case, just like the plumber called his mommy (aka the office Karen). Needless to say Karen didn't like this and was offended.



She decided there and then that they were not going to do the job and that I needed to look for another plumber to get the gas line done.



Good riddance Quail (or is it Scottsdale Plumbing?).

Thanks Aaron for being what I call a top 10 Technician. I was completely satisfied with your work and friendliness.

The service call related to a broken kitchen faucet in my home. They fixed the problem with minimal cost in a very effective manner.

Robert and his team are always there for us. Their work is professional and they leave the area clean. A special thank you to Trevor for the great job!

Very reasonably priced. Fast service and fair!

Amazing customer service. After I contacted them they showed up at 8 the next morning. Already knew I needed a new AC unit and they were able to get me in 3 days later. Day of install they showed up at 8 and job was done at 11:30. Their whole crew was very polite and left my house cleaner than when they showed up. Highly recommend to anyone who needs HVAC or plumbing.

If you don’t have time to read the whole review, the brief review is this: Lennard’s Plumbing provided top notch customer service. Since leaving the Midwest, I haven’t experienced customer service this good. They have a customer for life and I will recommend them to everyone!

The long review: I talked to Lennard personally the day that I called. He was extremely friendly and went above and beyond to help us out. He discovered that our tankless water heater was a Home Depot model and that it was going to be hard to get parts for it. Lennard stopped out to verify the issue and told us he would work on getting the parts. He made some calls and went way above and beyond what I would normally expect. He had a warranty unit lined up and all I had to do was call to give my credit card information (for the core charge) to place the order.

After the unit was received, Lennard was able to get an installer out the next day. We were very grateful for this as we had been without hot water for almost 5 days. The installer showed up when he said he was going to and had the new water heater installed in no time. This gentleman (who I unfortunately cannot remember his name) was also extremely friendly when I talked to him on the phone.

Everything is working great, and again, I couldn’t have been happier with the service. Thank you all so much!

I broke a pipe leading to my bathtub called up sunstate plumbing. Ron came out and the pipe fixed in little under 2 hours. I was quite impressed. I recommend for sure.

Adam did a great job and was very honest and helpful! We will definitely be using this company if we ever have issues in the future!

Outdoor hose bib repair. Great job! Unbelievable fast service! Very happy with the job they did and the price they charged!

First time using Chase Robert's, will be repeat customer when needed for sure. Evan was Top Notch!

Omg THE BEST EVER. Had an issue with a hot water heater that Joe installed a couple of months ago called him this morning here he came running all the way to Wickenburg to resolve the problem. The issue had nothing to do with the time consuming job Joe did previously it was due to lack off attention from my EMPLOYEES. He's awesome resolved the issue and was more than fair with me. I love this hardworking family they are fair honest & DEPENDABLE. More than I can say about the rest of the plumbing companies around.
THANKS DIGGERS.

Amazing service! I called on a Saturday afternoon because of a water leak in my shower. West Valley Plumbing was quick to responded and get to my home to make the repair. No hidden fees or price issues, just a good all-around experience and I intend to use West Valley Plumbing for all my plumbing needs in the future.

Horrible, HORRIBLE people! Do not use!!

Got the repair done should not have had to pay the 59.00 trip charge

I can't rate what i didn't experience. They never called or showed up to take care of the service call set but the management company. So after 2nd day of no water, i bought the party and fixed it myself.