Best Repair Water Fixtures in Philadelphia PA

I just took a hot shower. As mundane as some might consider this, it was a Thanksgiving Eve miracle to me. My hot water heater has been completely down since last Saturday (and on the fritz nearly a week before that). This heater is exactly one year old, but it has given me trouble for as long as I've had it and the contractor who installed it was not willing to take responsibility for its many problems. In desperation, I called Goodman Plumbing, remembering them from a job they did for me more than 10 years ago. I called on a Saturday afternoon and Zack was there early the next morning, working on a Sunday and going out of his way to accommodate my schedule. The part he needed to fix it wasn't available (it being Sunday), but he pushed hard to have someone come out again the next day, timing the appointment for when I would get out of work. That technician, Shane, was just as empathetic and kind and competent. After fixing the unit itself, he realized the gas pressure was low overall, in not only the water heater, but the furnace and the stove. He told me how to get in touch with PGW so someone could come out to fix it. He even called me the next day to make sure PGW had come out. The PGW supervisor was so impressed that Shane diagnosed the problem (or part of it; read on). Three teams of PGW folks and a new gas line later, my heater and stove were working better than ever, but even with renewed adequate gas pressure, the pilot on the water heater wouldn't work. I called Shane, who finished the job he was working on and at past 4 PM on the day before Thanksgiving, when he could have shrugged it off, came right to the house and pulled apart the fuel valve (gas valve?). He eventually saw the back half of it was faulty and he was able to replace it with a spare he had been keeping just in case. He also installed a free CO2 detector. As far as I'm concerned, he is a plumbing Superman and I am forever in his debt. Because of him, not only can I enjoy the luxury of a hot shower, but I can do my dishes so that I can use them to finish cooking Thanksgiving dinner. Between Shane and Zack, it is obvious that Goodman Plumbing is the best contractor of its type in Philadelphia and they will have lifetime customers in myself and my extended family.

Called East falls plumbing left a message on their answering machine and never received a - call back.

The only company I will contact if I need plumbing work. Professional, knowledgeable and courteous. Always puts the customers first.
I highly recommend

Unfortunately, they don't seem like they are on the same page about things. I used them once for an emergency, however, I don't think I'll be using them again. Overall, I didn't really have a great experience with them.

Tuan and his team are amazing! They are fast and efficient. They are professional and courteous. I appreciate Tuan’s fairness with pricing as well. He has done a few jobs for me including garbage disposal installation and refrigerator ice maker water line installation...

Response time great! Professional awesome! Heat up and running! Thank you Chris!! Will call again

Finally I hired a plumber and not only did I resolve the matter alot cheaper than I expected, but I also was informed of preventative measures that will stop any future accidents. Very happy with both Eddie and Steve. Thanks

Michael was at my house less than 15 minutes after I called him. He quickly identified and understood the issue. Jason and Braheem picked up the necessary parts to get the job done and everything was complete in less than 30 minutes. Price was very reasonable. Overall, Michael and his team did a great job and made this a seamless, hassle free process. Michael, Jason, and Braheem were thorough, friendly, and easy to work with. Don't hesitate to give Michael a call.

McLoughlin has excellent plumbers who do the job right, unlike others I've tried. However, unbelievably high prices detract from an overall 5-star experience.

Gaceta plumbing did complete plumbing work on new home. They installed all waterlines and sewer lines. They installed all new plumbing fixtures. The crew was very professional. Will definitely use them again.

Austin responded quickly to my call about a water leak and explained the problem and effectively repaired the leak the next day. He came on time and kept in touch. I highly recommend this Company and would use him again. He did a great job at a very reasonable cost. No complaints at all.

This is our second time using this company. Brandon is very responsive and professional. We highly recommend this company.

Super friendly group of guys. Took time to explain to me what products they had and what would be best for my project. They were awesome to my kids who were present as well. Wish more stores had guys with customer service like theirs.

I am so glad I called Gorilla Inc. They were very knowledgeable about my situation and they gave me many options to have it resolved and paid. I will definitely use them again if I have any other future issues.

Extremely easy to deal with and very speedy service. Joe came out the same day and fixed the problem.

I first contacted these guys more than a month ago after a recommendation from a neighbor who had them install a pump.They initially came out in two days and told me the shower head needed to be replaced. I bought several that weekend, tried them all, and the issue did not go away. Called these guys all first thing the next week to tell them.The technician came out again a couple days later and took photos. He told me the cartridge usually takes just one or two days.Nobody called me for several days. So I called them again. The woman I spoke to said they must not have heard back from the supplier but they would contact me as soon as they did.Another week went by and still no phone call from the plumber. So I had to call them back again. This time I was told the photos the technician took were not clear. I immediately walked downstairs, took several photos, emailed them, and asked for confirmation they were okay.Another week went by. Again nobody responded. So I called and left a detailed urgent message with their answering service.The owner and namesake emailed me the next day early in the morning asking if he could come by. I replied within ten minutes despite being before 5am out West where I was traveling, explaining that would not work and asking if they revived the part. Nobody responded.So after 5 days I contacted them again. The woman I spoke to had the owner call me while I was on the line. Joseph explained this is is not how he does business and asked if he could come by today at 6:00am. I asked about a later time and he offered 6:30. Seeing he wouldn’t go much later, and given he seemed apologetic, I reluctantly agreed. We confirmed the 6:30 visit.Joseph also explained the supply house told them were two cartridges, they didn’t know which, and he would show me all the communication. He mentioned they wouldn’t charge me a service fee for the instal - only for the part. It was odd he didn’t tell me the price but I didn’t think anything of it at the time. Another odd thing was that I asked several times how long it would take to get the part and install it if we agreed though Joseph did not give me any answer.So this morning I awoke at 5:00 and was on my stoep from 6:25-7:05. Nobody came by.When I emailed to inquire and express my bewilderment, Joseph responded saying he called me this morning and left a voicemail. My phone has so not disturb on before 8am for obvious reasons so I did not see. I checked and did in fact have a voicemail - but it just asked me to call back. And it’s a moot point because we confirmed the 630 time. Backed by the word of the owner and namesake.I responded to his reply not even fifteen minutes later simply asking for the price of the part. This time Joseph did not respond.After more than a month, the office staff has now not responded at all a few times, responded extremely slowly others, and lied. Now the owner and namesake did not show up.And they haven’t even told me the price for the cartridge now that they heard back from the supply house. While I didn’t know why before, I do now. Just look at other google reviews.Don’t waste your time.

McClain brothers was recommended by a friend of mine. I used them in two occasions and attempted to use on one more occasion.In the first occasion, they worked on a burst pipe in kitchen, and then ended up redoing the entire bathroom! They said insurance will cover and started working on demolishing, and then guess what insurance didn't cover and I ended up paying +8K for a burst pipe. The bathroom they ended up doing was very poor in quality.In the second occasion, they replaced a faucet with no issues.In the last occasion, they just didn't show up. No text, no emails, no phone calls, no response to my follow upsDone with them.