Best Burst Pipe in Omaha NE

Friendly and Timely. Ray knows his stuff.

Frank came to look at the project, said he would send an estimate and that his son would finish a job close-by and then come over to do the work, and then never heard from him again! I texted and called after waiting several hours for an estimate. This happened right after Christmas so we had already waited several days. A simple text or phone call that he was too busy would have been the professional thing to do.

Nick and Luke were so friendly, efficient, and pleasant to work with! They answered all my questions about what had gone wrong in my pipes and the best way to prevent future issues. I would recommend them as technicians anytime! I do think for the amount of work that was required the price was a little high, but appreciated that it was completed so quickly.

Our sump pump failed and we woke up to a flooded basement. I called Big Birge on the advise of my insurance agent. Such a great company. They rearranged the schedule to get out that morning since we were expecting more rain in the afternoon. Great service and great prices. So glad I found them as they are my go to for plumbing now.

Very good and reasonably priced

I cannot give a poor enough review. DO NOT USE ROTO ROOTER.We experienced an overflow from a basement drain and toilet. My husband called roto-rooter and they did arrive promptly. They assessed our pipes and informed my husband we had corrosion and cracker pipe where the main stack meets the line traversing our yard. A second person was called over to our home who proceeded to tell my husband it was a $10,000 repair. He was pushy and asked my husband for a $5000 check before he left and kept asking him to sign some docusign documents. We decided to get another quote and did not give him a check for the assesses repair or sign the documents. My husband did give them a $624 check for illegible services.The next morning the city utility company came to our home and spray painted the yard marking the utility lines (we recognize this is the law for a repair but we did not authorize a repair or request this) before we were even awake..The floor drain continued to overflow and I called roto-rooter. The person I talked to, Ashley, was professional and kind on the phone. She stated she would have Bob call shortly. Bob never called. Ashley texted me later to ask if anyone had reached out. When I said no, she said she would escalate to management and someone would call me. No one ever called. Still no one has called.In the meantime, I called another service to our home to assess the situation. He has been in the business 40 years. He said there is no cracked pipe and we did not need the repair. Furthermore, he cleared the soft clog that rotorooter failed to assess in the floor drain. He also showed me the camera going through the pipes and we looked at the pictures together.The next morning (day 3) my husband (not me) received an email stating roto rooter was on their way to our home. When my husband called the office, he was informed that he had called them at 7:26 that morning. This was all blatantly false.We feel absolutely bamboozled. There may be some bad eggs in the company, but they wanted $10k to dig big holes in our yard for pipes that did not require repair. I am sure the $624 check that was already cashed was also for false services and they were not even thorough enough to clear the the floor drain line that was overflowing.I would have been able to relay all of this to their management had they called me back. Crooks.I cannot overstate enough NOT to use roto rooter and will likely be contacting the national customer service as well.

The best and easiest decision that I've had to do as an adult! Every technician that I spoke to was professional, and walked me through everything they were doing. The comfort advisor Tom was very nice and gave me multiple options and helped me with all financial questions I had. Would recommend Aksarben for any HVAC needs!

Highly recommend Zach and Durham Plumbing. Had a leaky garbage disposal, he was able to make it same day, just a few hours after I called, and swap it out quickly. Will certainly use again in the future!

Professional , reasonable price, quality work. Would use again and recommend highly.

Brent and his team are hands down the best in the business. As a contractor, and home owner, their punctuality and attention to detail is second to none.

Quick, clean and professional 👌