Best Gas Line Maintenance in Newark NJ

Good working

Keith's the man!! I got home one night and heard an ocean running in my basement from a clogged pipe. Called around for plumbers at nearly 10pm and NO ONE answered my calls until I found Elizabeth Plumbing and Drains' number.
Keith answered and was as cool as polar bear hair, went to home Depot for something and was at my house in 20 minutes!! He did a quick fix for the evening before returning to my house the next morning to snake my plumbing which revealed and fixed the issue.
If you're having drain and/or plumbing issues, please call these guys!!! Keith is old school, but so sweet and knowledgeable. Thank you Keith!!

Fred is AMAZING and does an incredible job! He was kind, professional, and did a fantastic job replacing our pump. I highly recommend Fred and the wonderful service he provides!!!!

Very Rude Customer Service, Not Professional.

We needed a dual service. Bathtub was leaking in one of the bathrooms, and a faulty furnace. We needed someone who could cover both problems: a one-stop-shop kind of thing. Three well-reputed companies showed up in my Google search. This company offered me the best quote and a perfect appointment.

They dispatched their two best workers for the job. Both of them were very polite and communicative. We were all set within a few hours. Efficient and clean work from the guys. We would happily hire them again if needed.

Professional and was on time! Highly recommend this company.

I would highly recommend. Al came the same day, took the time necessary to fix and replace the missing part for our old heater. Extremely friendly, helpful and upfront about the cost without any bad surprises.

Brendan did a great job helping set up or new shower head. He went above and beyond to ensure that our work was completed in a timely manner, and we will most certainly be utilizing his services in the future.

When I first called, I was greeted by a friendly, helpful voice on the other line. We discussed the problem and I’d requested that someone come out either that day or the following morning (I had sitting water in my ceiling). She told me to expect a call from a technician later in the day to discuss further details. Unfortunately, I never got the call. I called again that evening and they were finally able to schedule something but not until two days later. Although I was a little annoyed that I never actually got to talk with a technician and they came later than I’d hoped, he did arrive on time on the scheduled day and fixed the problem in a short amount of time. So far everything is good!

I called them on Friday afternoon looking to have a new sink and dishwasher piped in and they made an appointment for Saturday morning. The Techician was prompt, professional, explained everything and he got the job done.

Very accommodating, completed a major water leak in our high rise in a timely and has performed work in our apartments in a neat and professional manner. I would recommend for any commercial or residential work

We did a kitchen remodel and Super Plumber handled all of the rerouting of pipes as well as the installation of new fixtures. The plumber was on time, knowledgeable and cleaned up after himself. Will definitely call them for my plumbing needs in the future!

Tommy was super kind and helpful when stopping by my house after hours same day when our heat stopped working. It was a minor issue, but I'm terrified of messing with anything HVAC related bc of the age of my house. None the less, got our heat up and running. He called out potential future issues to make sure I service/take care of. Highly recommend especially in a time where lots of people say they'll show up but won't! He showed up and took great care. I'll definitely hire him again in the future based on this interaction.

Questionable professionalism but they got the job done for a price.

For those that want to know, I was in a bind. Installed a new thermostat and everything was fine for 10 minutes. Then air wouldn't turn on and temp outside was around 90. Called late in the evening and asked if someone could come out to diagnose for me. Spoke with Adam. Adam informed me that him coming over was going to cost $75 but it would be applied to the service if I had them fix the problem. Fine, I get it. Appointment set for 9-11am next day.

When he arrives, I give him the breakdown and told him I changed a fuse in the system and it powered back on but no cold air. Being a DIY guy, I took my multimeter and checked for power on all the obvious places but didn't undo any wires since there are way too many of them to play with.

His first response is, this will cost you $175. Not sure what made the price go up but again, I was in a bind. That's my first point regarding unprofessional behavior. To his credit, he shared with me that if I had told him I touched anything he wouldn't even have shown up, so maybe that was the reason for the upcharge. He also advised I should have told him what I did when I made the appointment. I simply told him my HVAC system needed to be repaired. If he wanted to know what he was getting in to, I would suggest he ask. But instead, he simply said $75 and set the appointment. I would consider another demerit on professionalism here.

Adam got his tools and probed away. He checked the wiring and the diagram. Plugged and unplugged a few items and reset some of the screws. He changed no parts and just reassembled everything he disassembled and it started working just fine...Great!....

So I ask him what the problem was and what he did to fix it. He replied, I did my job. My second point on unprofessionalism. So I pressed and told him, seriously, I want to know what you did to fix the problem. He again replied, my job but also elaborated that this is how he makes his money. Fine, I get it, he's a tradesman with a skill and doesn't want to give away his trade secrets but do you really think a random DIY guy at home is going to take up HVAC repair and steal your business? cmon now.

So I pay him the agreed upon amount of $175 (no additional parts and labor) and walk him to the front door. The whole time, I stood close by to see if I could learn what had gone wrong with my system. He informed me as he was heading out the door, that it is illegal to stand so close behind me when I am working. To which I ask, Really? its illegal for me to see what is going on in my own house? and smile. He says, its the law, you can read it yourself. Guess what, I googled it and can't find a law that states that. I suspect that his insurance won't cover him if I somehow get injured while he's working and I sue his company for it. Far from the law

All said, communication could have been better, would have appreciated a higher level of professionalism, and the change on the cost of the visit jumping by more than 100% seems crazy, but I was in a bind and I suspect he knew that.

If Adam or anyone at American Way plumbing wants to respond, please do. If you want to refute any of this, please feel free to, but I should share that I can share the saved audio and video of the transaction in my house as needed so that everyone can judge for themselves.

We had a sink back up and overflow and needed a plumbing company to come out Asap. We contacted this place, and they responded very quickly, indicating someone would be able to stop by the next morning. The plumbers came and did a great job, explaining step by step the issues and how they went about to resolve it. I look forward to using these guys again in the future!

Excellent service excellent customer care Mike is a great guy and helped us with both our hot water and boiler repair if it wasn’t for him it would’ve cost us thousands of dollars I’m so pleased with the work that was done he has a very fair and reasonable pricing As well
Very pleased
Laura Aponte- Nutley NJ

This location is wrong. I was just told that this company does not service Newark, even though according to google maps, it is right around the corner from my home. They are in Garwood NJ.